I was initially a bit sceptical at first - amazing prices - but are they genuine?? Absolutely! I had no need to have any concerns - the service from start to finish was 5 star - I saved a vast amount on standard uk prices and the camera and lens were delivered in an amazing 3 days. I would thoroughly recommend them. I also used the bacs transfer option - again, took a bit of courage, but glad I did!
Many thanks to Panamoz for the swift service. I needed a lens for a job, that arrived well before the date scheduled. It's customer support team were very helpful in answering all my questions relating to a product and its delivery. Will recommend and use again and again.
I took a look online to get a new DSLR while I had the money and decided on getting the latest Canon 70D so I could continue using the set of lenses I had with my 550D.
I took a look around the net and kept finding sites with good prices but all from Hong Kong and couldn't tell which one would be the most trusting. Reading all the review sites, seeing that a few had good feedback along with bad feedback. I couldn't find anything for Panamoz with bad feedback.
I went through reading forum posts to get a good feedback, a lot were questioning it but no one was saying anything good. Apart from one or two replies. After seeing the Trustpilot and other review sites. I decided to take a chance and order my camera.
They did a 5% discount if you use bank transfers, but for my first order I decided to use Paypal just in case something went wrong. I'd feel better going through Paypal to get my money back.
Order placed on 20 February 2014 13:54:19 GMT (from e-mail) The item was then shipped the day after, and I checked the e-mail and the tracking number and it had received a electronic tag but it was waiting within UPS to be shipped to their home hub.
All weekend I wanted on it to move further. Come Monday morning, I checked the update and it was in transit to their UK Hub closest to my location and was estimated to arrive Tuesday at some point between 8am and 7pm. So I expected it to be here by the end of the day like most orders I make with UPS.
But to my supprise the item arrived around 11am, and was signed for. I opened it to see my new 70D camera with my new lens, turned it on, was all in English, set up the date and took a few tester shots with it before throwing it on charge since it was only 5% battery.
I'm really happy with my order, and wish I did a bank transfer to save some extra cash but now I can easily trust this site and their quick delivery. So will order from them again.
Ive dubiously placed an order for a canon eos m on a Sunday evening and the goods arrived on Wednesday morning! Panamoz customer services was incredible and I was able to track the delivery process from HK to the UK. The camera is new and seems to work without any issue apart from changing the camera menu from Japanese to English at the initial set up stage. Competitively priced with responsive customer service team. Highly recommended.
I have just purchased the Canon 100-400mm L series lens from Panamoz. The company was recommended to me by someone who has used them several times. I decided to pay by bank transfer to save a further 5% and I am so glad that I did. The communication was excellent through all stages of the purchase and I was able to track my parcel from Hong Kong to my place of work. I will not hesitate to use Panamoz in the future.
It's always a bit tricky deciding on what online retailer to use, but I read some reviews, and took the plunge. My purchase was the Sigma 30mm f1.4 DC.
Having placed the order, the tracking information came through, and I immediately noticed despatch from Hong Kong and then had a panic about import duty. I've been stung with this before on a different purchase. I e-mailed Panamoz to let them know my concerns, and an e-mail came back reassuring me that all import duty was paid by Panamoz.
The lens arrived a day earlier than indicated, and packed perfectly.
I cannot recommend Panamoz enough, and will definitely be using them again!
I was bit reluctant to order camera for £1500 from Hong Kong. (Finally I got convinced by the strange Nikon policy to sell this camera as a kit only in Europe for much higher price.) The experience with Panamoz was truly stunning. All my requests were promptly answered. They also without any hesitation refunded back the spare battery for which I would need to wait extra couple of days. By clarifying I prefer not to wait the parcel was dispatched almost instantly. It took three working days to reach me. The camera is new and seems to work without any issue. I wish all British sellers behave in the similar way: Fast replies, fair information provided and adequate action taken.
I recently placed an order for a Panasonic GX7. I have to say so far I have been blown away with the service! All my emails have been answered really quickly and my order was dispatched and delivered in lightning speed. Not only this but the price for this camera was the lowest I could find by quite a long way. The website could do with a refresh but in terms of price and service I have rarely experienced better. I have already begun recommending this company to my friends and family. I could not be happier
Came across this site looking for best price on a Fuji XE-2 Digital camera got the Kit version with 18mm-55mm Zoom Lens for £795, Took a chance & used bank transfer to save £40 extra so £755, compared to best price in UK £1149, Service was Exceptional kept informed & Delivered & tracked with UPS in 2 days
I recently ordered an LG G2 phone from this company. I was a little dubious buying from a company that imports from abroad, but I shouldn't have worried. Communication was both rapid and friendly. I would definitely recommend and hope they continue to flourish!
I've used another trusted Hong Kong seller for all my camera needs with no complaints. However, Panamoz was selling my dream camera for a fair amount cheaper and for considerably less than UK sellers. It's tough switching from a trusted distance-seller to a new one but the reviews here calmed my nerves and I paid with a credit card via Paypal for added protection - just in case ;-) . I was expecting delivery time of about a week, maybe more, but it arrived just 4 days after purchase - trackable all the way via UPS. Pretty remarkable. The camera was packaged well with no import duty, had an English user manual and UK plug. The only reservations I might have about grey imports is that the UK-arm of the manufacturer won't support it if it goes wrong (Nikon in this case although I know some manufacturers have Worldwide warranties, like Fuji). Panamoz offer their own 2-year warranty on this product which is somewhat reassuring although even if things went pear-shaped in this regard I can't imagine a chargeable repair would cost anywhere near the hundreds and hundreds of pounds I've saved buying it from Panamoz. Besides, modern cameras are so reliable in my experience I'm not overly worried.
First class service Panamoz - thank you so much. I love the camera and I shall be back for additional lenses soon! :-)
I support other reviews posted here - great prices, the customer service responds quickly and helpfully, items are delivered quickly and easily tracked. Well packed and as described. I haven't tried out the warranty so cannot comment on that (These are of course grey imports in many cases).
My one concern is that the "commercial invoice" packed with the goods seemed to show a different (much lower) value to the true value of the goods (and what was paid). Panamoz prepay the VAT and duty based on an arrangement with HMRC. Not sure I feel comfortable after seeing the paperwork although there may be an appropriate explanation.
I wanted an unlocked Samsung Galaxy SIII which was difficult to get from a standard UK retailer and so somewhat nervously I ordered it online from Panamoz. It wasn't the very cheapest but reasonably priced. Delivery was well within the stated time frame. After 3 months use I am very pleased with it and it is just as good as my previous one which was lost. So, this seems to be one SE Asian company that does deliver the goods.
A lot of these companies have a bad name and unfortunately I have experienced first hand some of the bad ones. I don't have anything bad to say about Panamoz. I ordered a £700 lens (nearer £1000 elsewhere) and tracked it from Hong Kong to my front door, all in a reasonable time frame.
I initially purchased a Sony Cybershot DSC-HX30V from Panamoz in September 2012. Having researched compact superzooms, I decided upon this camera but it wasn't available in the UK. Panamoz stocked it at an excellent price.
I was initially concerned about ordering from them as a quick google search shows up a negative review from them, but a bit more digging turned up hundreds of positives. I gave it a shot and within 3 working days, my camera had been shipped from Hong Kong, no delays with customs, and was on my desk at work. This purchase was arounf £300 with memory cards etc.
Roll on December 2012 and I decided to purchase a Nikkon D7000 DSLR for my girlfriend, complete with Tamron 90mm lens kit. This order came to over £1000 with accessories. As it was such an expensive order, they emailed me almost immediately to confirm I was happy with the purchase going through.
Only once I confirmed did they take the funds via Paypal. 3 working days later and everything had arrived safely. Postage was only £20 for this order, customs all osrted and delivery tracked all the way by UPS. The price was nearly £200 cheaper than buying this in the UK and it comes complete with warranty and a UK contact centre if ever required.
This company are excellent and I will be using them again for any electrical needs. Highly recommended.
After looking around for a Canon 650D was trying to get it for the cheapest price so I ended up looking a Panamoz.com the prices seemed too good to be true but after researching found that some ppl may of had problems but that was from years ago from then the company has become a lot more better and easier to understand.
So I went and ordered the Canon 650D with 18-135mm STM lens came to around £609 and that was including shipping which was done by DHL. Very good service I must say they have also included their own 1 Year Warranty with the product which they include in the box of your package.
It took about 3 days for the package, it was sent on Friday arrived on to my house on Tuesday so really good delivery and everything was fine tested out everything first and was looking really good.
After weeks of researching the best prices I ended up at Panamoz. I have to say I thought the prices of the products were simply too good to be true. Life is a gamble sometimes, so I went for it. I bought a Canon EOS 7D with a 24-105mm f/4 L lens and paid very nervously via Direct Bank Transfer (for a fraction of the price here in the UK).
A day later (Friday) I was sent the tracking info for the packages (2 separate packages) and following the weekend my package arrived on a Monday around 14:00. all in all about 3 days from HK to the UK via UPS. The items were very well packed in several layers of bubble wrap and upon opening the package the camera and lens were absolutely stunningly brand new. They smelt of the factory they were made in in Japan.
Contents: EU Version Canon EOS 7D with about 25 different language options (including Arabic to my surprise) + original 7D neck strap + original English and Spanish manual (2 separate) + original Canon LP-E6 Battery and charger with UK plug + mini usb to usb data cable + AV to mini usb cable + camera sensor cover (for when no lens is attached).
Lens contents: 24-105mm f4 L IS USM lens + lens hood + front and back lens covers + leather bag for lens
I have to say I am super pleased with Panamoz. I have already recommended them to my girlfriend who is buying her Canon 60D from them soon. I'm sure she will be chuffed.
A super thank you to the staff at Panamoz for making this happen.
Ok, the website isn't great. There are drop-down boxes everywhere, the layout is a little illogical in places, but these are the only negatives I can find with this company.
The prices are fantastic, and I did email several times and received excellent, friendly and accurate advice. Plus they use Paypal which is good. The order came through and I saved almost £120 on my Canon 600d. Very happy, and would be glad to see this company grow.