Pandora reviews

Pandora reviews

Low
4.3
from 0 - 10
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After sales is awful

Order a bracelet for christmas and BEFORE ordering contacting pandora to ask if a I ordered the wrong size would it be easy to replace, they informed me it would be easy and no issue.
So bracelet and charms arrive, bracelet is too small (just), so complete pandora's RMA process and post it off (with proof of posting), now 4 weeks later, 30 emails, 6 phone calls the parcel is still "on its way to them", apparently it goes to germany then belgium then to the moon (might as well), Noone takes ownership, all emails get standard replies, no one cares, nothing. Now raising an issue via my card processor.

Avoid at all costs
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Dreadful - avoid if you expect any after sales support.

My daughter received a Pandora ring for her birthday from her boyfriend, sadly it was the wrong size. Having a receipt you would think it would be easy to exchange, not with Pandora. Unhelpful, intransigent and obstructive staff claimed the ring had been scratched or worn in the shower, claiming its colour was too dark. She only got it that day and tried it on once. With my daughter in tears, her birthday ruined, do you think they would show some good will - not a bit of it, they were dreadful. We had to get the ring examined, there was nothing wrong with it and we were left with the impression they had just made up fiction about the ring to fob us off.

If you are buying jewellery for an important occasion or a surprise present, this is one place to avoid.
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Fem stjerner fra mig

Meget tilfreds - meget effektive.
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Imponerende

På trods af mange solgte smykker til landsindsamlingen, kom mit smykke inden for rimelig tid. Husk at give jeres gode medarbejder et skulderklap af de store.
Køb på hjemmesiden ville være en god ting.
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Fin hjemmeside

Lækker hjemmeside, og dejligt at man kan gå ind og se det store udvalg.

Den sidste stjerne mangler, da jeg ærgre mig over, at man ikke kan shoppe online via jeres hjemmeside.

Håber ønsket vil blive opfyldt :)
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Pandora

Dejligt overskueligt nyhedsbrev, men man kan IKKE rette og sende ændring af profil.
Før var det med stor spænding man modtog nyhedsbrevet men nu er der kun vildt dyre ting. Pandora er ikke mere hver mands eje!
TRIST at der er kommet der til.

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Pandora Details

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Jewelry

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