Paperstone reviews

Paperstone reviews

Excellent
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Review by confirmed purchaser

Very competitive prices!

We found what we wanted from our usual supplier, but they couldn't deliver quickly enough. We found Paperstone on the internet. Prices were much cheaper and delivery was better. After a couple of teething problems with the style of desk, we were furnished with our order. We have returned since for a further order and will do so again. Thank you to all at Paperstone.
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Review by confirmed purchaser

Brilliant

Superb quality chair at a great price and very quick and friendly delivery
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Review by confirmed purchaser

Great service

The goods arrived swiftly and were as described
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Review by confirmed purchaser

A ++ on service

A+ On service and delivery.
When the box arrived it was all damaged and squashed
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Review by confirmed purchaser

Great Customer Service

Placed the order which was straight forward, order was delayed by Fedex, got in touch with Paperstone Customer Service (Maxine Lee-Amies) who was very helpful and got this resolved. Recommend to all and would like to add that Maxine is an asset to your company.
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Review by confirmed purchaser

very good, very prompt service

very good, very prompt service
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Review by confirmed purchaser

Great Product, service and turnaround!

Whilst we love the USB sticks and box we were a little disappointed with the shipping packaging.

The main issue is that the individual boxes were simply stacked in the shipping box with a small amount of packing paper placed on top. As a consequence the usb boxes where left rattling around during shipment and the nature of the cardboard used has left lots of dents in the boxes.

Our customers are loving them and we think this will lead to us moving away from supplying CD/DVD's of images.

When we re-order I will ask that the boxes be packed more carefully so that they all arrive in pristine condition.
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Review by confirmed purchaser

Great customer service

We ordered some desks and whilst there was a slight problem with what was delivered the commitment from Jo in customer services to resolve that issue cannot be faulted. It's the best customer service I've received in quite some time. Overall I would thoroughly recommend Paperstone.
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Review by confirmed purchaser

Good website, fast delivery and smooth transaction but inadequate packaging

Good website, fast delivery and smooth transaction but inadequate packaging
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Review by confirmed purchaser

Just what I ordered

Prompt delivery and exactly what I was looking for. Details on web site were sufficiently helpful so that I was confident about what I was was buying, I was especially pleased with the online description of sizing - foolscap filing hangers versus a4 size hangers as I have been caught out by this before.
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Review by confirmed purchaser

Postage charges are extortionate

I was charged £19.95 for an item that cost £5.99. Ridiculous.

However, very friendly and helpful girl on phone cancelled it for me with no problems. Get a new courier, I would be surprised if anyone north of the boarder would be happy with these prices.
Paperstone

Reply from Paperstone

Dear Kelly,

Many thanks for your honest review. Unfortunately our hands are slightly tied when it comes to delivery charges. We use FedEx to deliver all of our stationary items all over the UK, and they are the ones that set the delivery charges for certain areas of the country.
I apologise that your delivery area came into the higher bracket of delivery charges for the chosen item you were wanting to order. If your order had have been over £50 then the delivery charge would have reduced.
The reason we use FedEx is that they actually have a depot within our warehouse to increase efficiency! This service also ensures that we can track every parcel all along the supply chain from leaving the warehouse to delivery at your address – something that the Royal Mail don’t offer as standard.
Please let me know if we can be on any assistance in the future.

Kindest Regards
Maxine
Customer Service Manager
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Review by confirmed purchaser

does what is says on the tin!

first time to use Paperstone, website easy to navigate, great range of products and prices, delivered bang on time, will use again
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Review by confirmed purchaser

An excellent service from start to finish

From placing the original order, through to delivery, the service was excellent and the product very competitively priced which was a bonus
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Review by confirmed purchaser

good value and fast delivery with ongoing communication.

Item was value for money and from order to delivery was kept up to date on eta.
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Review by confirmed purchaser

Really pleased with my order from beginning to delivery

Looking for a leather briefcase and the price was the best I'd found on the Internet, the delivery was really quick and I was really pleased with the quality of the product a good overall service
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Review by confirmed purchaser

excellent speedy service

The products were great value and the service faultless
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Review by confirmed purchaser

Satisfied

Having not used Paperstone before I can say that I was completely satisfied with the service and would definitely use it again. The although old was in a good readable state and I would certainly like to sell it on.
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Review by confirmed purchaser

Good products

the products were what I wanted; the delivery time was super-quick. The only let down was the packaging of the two separate items.
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Review by confirmed purchaser

Easy to order, prompt delivery, great value.

I would recommend to others, ordering online is very easy and much more efficient than ordering from the catalogue.
Delivery is prompt and products are great value for money.
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Review by confirmed purchaser

Easy to use fast delivery

I order things for a Primary School. I can usually find what I need on Paperstone's site. It's easy to search for things and find your way round. Goods are delivered very promptly, which can be a life-saver sometimes. I can recommend this company.

Paperstone Details

FREE DELIVERY on orders over £49.99

Our next day delivery to mainland Britain is free when you spend over £49.99 (excl. VAT) – and it’s only £4.95 for orders under.

Hassle-free returns

If for any reason you’re unhappy with one of our products, we’ll collect it from you and you can either choose to have it replaced or get a full refund – as long as it’s in resalable condition.

GUARANTEED Low Prices

If you see a product at a cheaper published price elsewhere, call us and we’ll match it. Or if you’ve already bought it, we'll simply refund you with the difference.

FREE GIFTS on orders over £49

Shop with us and the more you spend, the more we reward you with imaginative and worthwhile free gifts including fun toys, free chocolates, shopping vouchers, or even more stationery!

About Paperstone

Paperstone is a multi award-winning office supplies company. We specialise in supplying small and medium size enterprises across the UK. Our price promise guarantees you won’t buy cheaper.

Visit Paperstone

Contact Paperstone

Call us on: 0845 567 4000
We live here: 23 Howland Street
W1T 4AY London
United Kingdom

Category

Paperstone is ranked 1 out of 4 in the category Household Cleaning Supplies

Paperstone is ranked 6 out of 28 in the category Ink Cartridges

Paperstone is ranked 4 out of 32 in the category Office Furniture

Paperstone is ranked 26 out of 73 in the category

Paperstone is ranked 7 out of 14 in the category Stationery

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