Parcel2go reviews

Parcel2go reviews

Excellent
9.3
from 0 - 10
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great help from hannah

had to change my collection day as I messed it up. spoke to Hannah on live chat and she was really nice and helpful and changed it quickly for me.
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Excellent

This was my first time contacting Parcel2go.com's customer service online chat and it very, vrey good. Their customer service representative, Jenny, handled my query in a polite. professional manner and sorted everything out within a few minutes. Excellent service and I would not hesitate to contact them again. Highly recommended and thanks again Jenny.
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Very quick and easy order, nice support :)

all the questions to support, answered in seconds. nice and warm attitude, thank you Jenny. that's what makes customer like me coming back to your services.
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Fantastic, efficient service!

Had great customer service from Jenny today when I was in touch via online chat because I had mistakenly duplicated a parcel label. She took the details and organised a refund within minutes. Couldn't recommend highly enough, hassle free, quick and easy! This is my first time using parcel2go but I will be returning again soon.
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extremly helpfull..will be using for all my delivrries and collections from now on.

Had a problem as the people sending the item to me hadnt packed it...easly rearanged a collection on a day I specified within a couple of minuets using on line measaging...easy worked realy well and the person at the other end(Tom)..couldnt have been more helpfull...a refreshing change to being put in a que on the phone as is the norm these day..Ill be using these for all my deliveries and collections from now on.
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Very helpful and charming

Sammie Taylor was very helpful and charming in helping me to solve my problem.
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Really helpful - and rapid resolution of awkward little issue - great help.

I found the service from Sammi Taylor really helpful - really quick responses and a simple resolution to a awkward logistics issue that could have caused unnecessary delays to my clients delivery - great job and on a Bank Holiday too . cracking result.
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Helpful and to the point

Dealt with Sammie Taylor representing Parcels 2Go.
Helpful friendly advice and good grammar when typing. Just what I needed and very convenient.
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Turned Negative to positive

Jenny was very helpful and friendly. Would be nice to have more people in customer service like Jenny.

I was not happy with the services and Jenny has solved the issue and I have left smiling.
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Great customer service!

Samantha provided brilliant customer service at P2G when I requested to change my collection.
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Excellent

Brilliant service and Sarah Hayes helped me amend my booking, very friendly helpful lady
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Excellent Response From Sammie Taylor

Sammie Taylor was Very Helpful as I was struggling with my Parcel2go labels.
5 Star.Perfect lady.
Thanks.
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Nice, Quick and Very Helpfull!

Just want to say a BIG thanks to JENNY @ Parcel2GO online help, she helped me with all my queries really quickly and knew exactly what she was talking about enabling me to send my first parcel via this website! thanks again!!
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Great prices with responsive and pragmatic customer service.

I've been using Parcel2Go since the early days in 2005 without any major issues. I just had a problem today with the labelling being corrupted so I contacted the live chat help. Jenny on live chat sorted my problem within a couple of minutes; she was friendly, pragmatic and responsive. I often think that the measure of a good company is what they do when something goes wrong. In this case they did everything right. Good customer service makes me want to continue using you.
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Used these for parcels a few times now, cheaper than going direct.

Easy to use, cheaper than going direct, alternatives for light or heavy parcels. I would happily recommend. Sarah Hayes on live chat. Good Job.
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Great, accurate customer service.

Fast and effictive service that pools all the best courier quotes in a well presented format. Makes sending parcels very easy and efficient. I was helped by Sammie Taylor who is a model employee.
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Wonderful, friendly, customer service.

Sammie Taylor was very helpful, friendly and accommodating today when I needed help delivering my parcel. I would definitely use this service again, given the ease of use and helpful customer service. Thanks for all your help Sammie.
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sammie taylor did me a great service

I was very pleased that Sammie Taylor was on the case. My problem was handled with efficiency and politeness. Very good go to the top of the class.
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Kind, efficient, quick, competent, friendly, clear, patient

I wish I had Samantha into my staff over here, she is a power person.
She has been fully supporting me, with patience, kindness, and deep knowledge of topic and technicalities of matters.
Great support, best service, best operator.
Thank you Samantha, and good luck to you and your Company
Andrea Malusardi
Andrea.malusardi@gmail.com
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had to rebook a delivery and they were really helpfull

i had to rebook a delivery and they were really helpfull, thankyou lloyd for all the help

Parcel2go Details

BRINGING YOU THE CHEAPEST SERVICES POSSIBLE!

Here at Parcel2Go we understand how much high delivery costs can affect everyone, from small businesses to private individuals. We constantly work with our couriers to bring you the best possible selection of services at the lowest prices available, meaning P2G can always be your first port of call for all your parcel needs!

UNBEATABLE CUSTOMER SERVICE!

Parcel2Go realise that sometimes you may need a helping hand. Whether it’s to change an address, get help booking an order or just want to check the status of your parcel, we offer a free Live Help service through our website to let you speak to an understanding operator in seconds!

DELIVERING THE WORLD!

With the ability to deliver to over 220 countries across the globe, Parcel2Go offer great value to a whole host of both European and Worldwide destinations! Offering the biggest services in the market, we offer both express and economy delivery at some truly fantastic prices!

About this company

Parcel2Go are the UK’s leading courier comparison website. With over 10 years experience, we’re proud to be able to offer all the biggest carriers to help you get your parcel to its destination. With convenient drop off services, express deliveries and even same day services then we can help you with all your delivery needs; and all for a price you’ll absolutely love!

Visit Parcel2go

Category

Parcel2go is ranked 3 out of 51 in the category

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