Great customer service help through their live chat
The quick quote decided it didn't like my shipment, the Live chat operator, Remi, fixed it very quickly without a problem, despite me cancelling the chat session a few times because of hitting the back shortcut on my mouse!
I've been using them for some time now, the only issue I've had is with a lost parcel with Yodel and the subsequent claim took some time, most likely because P2G have to work with the couriers to sort it out.
It is worth bearing in mind, with some of the reviews below, missed deliveries or collections are not P2G's fault but that of the couriers. P2G book the couriers on your behalf but are not involved with the collection or subsequent delivery. We've had a number of missed collections, notably with Citilink but it was always very easy to re-book a collection and P2G gave a discount voucher upon complaint.
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