Parcel2go reviewed by

Bristol, GB

1 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

WORSE PARCEL DELIVERY COMPANY I HAVE EVER DEALT WITH

Booked an international parcel for New Zealand. courier sent knew nothing about international parcels and the paperwork it requires, was refusing to take paperwork, taped it to parcel he then took it. Parcel collected Dec 2nd, tracker reads sat in customs with no paperwork. Have no idea where my parcel is or even its still uk. took 5 days to track telephone number, emailed ceo, md, all correspondence ignored. Phone line now saying its not in my name, my parcel is where ?? outer space ?? i would never use this company again and would not recommend anyone else they couldnt care less about there customers they just want to take your money
    Parcel2go
    TrustScore 9.3 / 10
    4,474 Reviews

    Reply from Parcel2go

    Good afternoon Ewan,

    Thank you for your review on Trustpilot.

    We are very sorry to hear that you have received unsatisfactory service from us.

    I would like to take this opportunity to investigate your order.

    If you would be so kind as to email me at facebook@parcel2go.com I will be more than happy to help.

    Kind Regards

    Sam
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