Parcel2go reviews

Parcel2go reviews

Excellent
9.3
from 0 - 10
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Parcel2Go....went!

I have successfully used Parcel2go on several occasions but this time a problem arose which needed a change of address. I got onto their chatline and was put through to Sammie. Having explained the problem she frightened me at first with all the typical information firms have to give to protect themselves but then proceeded to ask how she could help. The parcel (a canvas picture 3ft. square)had been collected and was on its way. It needed to go to a gallery instead of a private address and Sammie had to contact P2G and Yodel before getting back to me. I was panicing by then but she was very reassuring, keeping me informed as she went and eventually emailing me with a result. Well done P2G and Sammie.
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Great prices and great live support

Much cheaper than dealing with couriers directly on small to medium volumes of parcels. Very helpful live support team who seem to be able to deal with any eventuality very quickly! Helped today most effectively by Sammie Taylor.
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excellent service

Thanks to Sarah Hayes my enquiry at parcel2go was able to be sorted in minutes and I have managed to book my parcel for todays collection. So chaffed!
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A real uplifting experience

Emma has been brilliant,a real professional with clear instructions for me and the patience of a Saint.I shall not hesitate in useing your service again
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Great service!!

After missing my collection time twice i used the live chat tool, a lady named Samantha was very helpful with assisting me with my order, she told me my nearest shop i could use to drop off and sent me my new label, now i dont have to worry about missing my time again and my parcel will reach its destination tomorrow!! Perfect! Thanks
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Brilllllllllliant!!!!!!!!!!!!!!!!!!!!!!!!1

I have just had a chat with Richard and what a great service this is. I am not great with
this sort of thing and found the chat service Brillliant will definately use again and again and again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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great quick service

Lloyd put me a t ease and was very helpful
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impressed

completely impressed with the service all the way through, even customer service was so helpful and quick to help me, have never sent to nigeria before and was anxious as it was important documents but was so impressed by everything would def use again and recommend....ONE VERY SATISFIED CUSTOMER
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Very helpful, friendly and efficient service

As above. I was worried about what would happen as the person being collected from does not know how to use computers and printers. Lauren W was able to reassure me that changing to a courier more suited to my needs was possible and straight forward.
Thanks
Lorraine
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Easy to deal with and highly recommended!

I have been using Parcel2go for 3 years now and have shipped over 200 items with my ebay business and have never had a single problem. Even when a delivery was booked and the customer asked me to change the delivery address, through Live Help I was helped by Adam who sorted everything! Cannot praise highly enough the good service and value I get!
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Excellent service!

I would highly recommend this service having used Parcel2Go before.
Watch out Royal Mail, you are getting too gready and will price yourself out of the market!
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Very Pleased

Fantastic service, Sammie Taylor was more than helpful.
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SAMMIE TAYLOR P2GO ONLINE OPERATIVE...SIMPLY AMAZING!!!

I just had the pleasure of dealing with a lovely, polite and amazingly helpful operative called Sammie Taylor. I had no clue just how easy it would be to change a very important delivery I had scheduled for an item belonging to Queen Elizabeth II's house of staff which needed to be sent to a different address for an engagement Her Majesty has this coming week.

Sammie Taylor took NO TIME at all dealing with my change of address and within minutes I had the old address cancelled and the new address included and a new way bill sent to me.

In a nutshell, people like Sammie Taylor are doing a great service to the customer service world and my sincere thanks go out to her/him. If she/he were stood in front of me now...I would kiss them! I just had the pleasure of dealing with a lovely, polite and amazingly helpful operative called Sammie Taylor. I had no clue just how easy it would be to change a very important delivery I had scheduled for an item belonging to Queen Elizabeth II's house of staff which needed to be sent to a different address for an engagement Her Majesty has this coming week.

Sammie Taylor took NO TIME at all dealing with my change of address and within minutes I had the old address cancelled and the new address included and a new way bill sent to me.

In a nutshell, people like Sammie Taylor are doing a great service to the customer service world and my sincere thanks go out to her/him. If she/he were stood in front of me now...I would kiss them! On the face!

Did I mention that I think Sammie should get a pay rise? and maybe a little all expenses paid trip to the bahamas??... and maybe a reduction in working hours and more holiday time???

:)

Thank you P2GO and thank you Sammie Taylor...whoever you are.

Jay Joseph.
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helpful sammie!

i had a query about a parcel i was getting picked up. i,m 61yrs old and not computer litterate but sammie taylor got me through this and sorted it out for me. keep up the good work.
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Great

Very quick to answer my question ,dianne was very pleasant to deal with.:)
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Failed Collection .... Twice!

I had a failed collection by Parcel2go contractor Yodel which caused a problem, Dianne Fisher from customer services resolved the matter for me. Sadly a great service spoilt by a contractor. Dianne was excellent and really customer focused in helping get our delivery sorted. Well impressed, thank you.
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Very good service, very quick response.

Perfect, answered all my questions within 5 minutes. Very helpful.
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Parcel2Go Live Chat Customer Service Team Were Excellent

I booked an order only for the supplier to tell me they'd given me incorrect measurements.

Fearing the worst I contacted Parcel2Go customer service live chat. I'd had a very bad experience with a previous delivery but this was amongst the best customer service I've had. They were superb. Thanks to Hannah and Sasha I had my money refunded and my delivery cancelled.
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Fantastic customer service

I spoke to Sammie Taylor who gave fantastic customer service.
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Nice to have a chat

When i clicked on live chat i was immediately answered by Dianne,who was very understanding and very helpful.She gave me the advice i required and pointed me in the right direction.You would have thought i was talking in person to her,really pleasant and knowing.Thank you for the help.

Parcel2go Details

BRINGING YOU THE CHEAPEST SERVICES POSSIBLE!

Here at Parcel2Go we understand how much high delivery costs can affect everyone, from small businesses to private individuals. We constantly work with our couriers to bring you the best possible selection of services at the lowest prices available, meaning P2G can always be your first port of call for all your parcel needs!

UNBEATABLE CUSTOMER SERVICE!

Parcel2Go realise that sometimes you may need a helping hand. Whether it’s to change an address, get help booking an order or just want to check the status of your parcel, we offer a free Live Help service through our website to let you speak to an understanding operator in seconds!

DELIVERING THE WORLD!

With the ability to deliver to over 220 countries across the globe, Parcel2Go offer great value to a whole host of both European and Worldwide destinations! Offering the biggest services in the market, we offer both express and economy delivery at some truly fantastic prices!

About this company

Parcel2Go are the UK’s leading courier comparison website. With over 10 years experience, we’re proud to be able to offer all the biggest carriers to help you get your parcel to its destination. With convenient drop off services, express deliveries and even same day services then we can help you with all your delivery needs; and all for a price you’ll absolutely love!

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Category

Parcel2go is ranked 3 out of 51 in the category

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