I went to leave for work this morning and noticed a card on the floor saying a delivery attempt had been made. They obviously didn't attempt very hard (in that they didn't bother to knock or ring the door bell). I was in the front room at the time of the delivery.
I called them to complain, they called the driver who agreed to drop the delivery off within the next hour. I called work to tell them I'd be an hour late as I had to wait in for parcelforce. 2 hours later still no sign of the van.
Rather than attempt another delivery, I'll try and pick the item up from the depot.
I've had similar issues with them in the past. I can't actually recall them ever delivering something successfully to my house!
Edit: The TV did turn up in the evening, luckily someone was in to collect it! So upped their rating.
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