SHOULD BE INVESTIGATED BY TRADING STANDARDS OR WATCHDOG
How do they get away with taking money for a service which they do not provide??? As a consumer, I am stuck with whichever company I am buying from deciding who they will use for delivery. Why companies use Parcelforce is beyond my comprehension. Do they not realise that it reflects very badly on them also? Their drivers do not seem to care either - "Not my problem, I'm only the driver" attitude. This company should be investigated by trading standards.
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