I was sending a 42kg parcel Ireland to UK - not all couriers will handle this weight. ParcelHero made it easy to find one and book it in. With full tracking throughout its journey, risk and anxiety were minimised. I was impressed and will be using them again.
I thought it a little expensive at first until I looked at other sites and found it to be very good value especially when you think parcels get from the uk to half way around the world in one day. which I was amazed at, in future this is the option my customers will be given when shipping worldwide.
Use them they are good in fact THE BEST
Parcel Hero is so easy to use, and the rates are very reasonable for international shipping - the best I have found. It is a smooth, carefree transaction. You make the booking and Parcel Hero do the rest. My shipments always arrive without any fuss or problems and usually before the date specified.
We chose parcel hero just out of luck rather than judgement but it must have been our lucky day. It was an absolute breeze using parcel hero from start to finish and the price was very competitive.
The pick up was easy, the online tracking was great and the delivery was on time and faultless.
All in all if you need to send a parcel anywhere, and I mean anywhere, you can't go wrong with parcel hero.
Give Parcel hero a go! They use well known couriers, picked up on time and delivered to the middle of nowhere in the jungles of Malaya
I ordered a parcel and payment failed, but was still charged. After contacting customer services was sorted within a few hours. Cannot fault customer services at all. With the parcel that was paid for, the courier arrived on time, was friendly and arrived in perfect conditon. Would definitely use again again. A+
I had to have an urgent parcel and document sent to the Phillipines, it was picked up from my home address within 2 hours of the 8 hour time period. It got delivered 6 hours before the allocated time. I
I would highly recommend Parcelhero, excellent customer service and a lot cheaper than DHL/Parcel Force
Helpful and quick in answering my questions and having a bit of a laugh while at it, breaking the stress I was under doing it last minute. Freindly customer service. Easy to use site! Parcel delivered without a problem.
Very helpfull on the phone, I received a call from UPS within 15 minutes to confirm a time for pick up, which was slighlty earlier than I had requested so I took direct to UPS at a time which was convenient for me that afternoon. The service was excellent. Would highly recommend to anyone else.
Refreshing to find and use a company that does what it says - best prices by far & fantastic customer service!
Will be using again for sure.
Collection of item was prompt and on day specified. Tracking system throughout shipping was very useful, keeping updated with all the positions of the parcel and when it had been received by the intended receiver.
Email confirmation was received on the day of delivery.
Would definatley use again. Was collected as advised and delivered the next day. For the price I thought it was very good value for money.
1stclass service from start to finish
I needed to send ice skates to my daughter in the USA (her own). Within 2 hours of logging on to the website the parcel was on its way. The driver knew exactly what to do with all the labels and customs forms (9 pages!)
The parcel arrived as promised 2 days later.
booked on-line and easy to do, arranged following day for pick-up.
Picked up on time and delivered half way accross the country in 26hrs.
Easy to track on line and was never without accurate info on where my parcel was.
Would recomend to anyone.
I used ParcelHero to ship a 10 kg package from the UK to the states. It not only cost less than half what big-name shippers, the package arrived in TWO days! My only complaint is the pick-up window is exceedingly large. I could choose 9 am to 6 pm or noon to 6 pm. I was staying at a hotel and had to sit for five hours in the lobby waiting on the pickup. But I'm not sure that's the fault of ParcelHero.
I have used other couriers before but I have been very impressed by the updates on tracking and informing me that everything was fine!
I have had things go wrong before with other companies and with parcel hero you get a telephone number and an address so you know who your dealing with.
Well done very happy to trust you with my packages!!
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