So far I've only bought from Park Cameras once, but I definitely will again. It's great to have experienced staff available who are knowledgable enough and take the time to genuinely advise. We need places like Park Cameras in the UK.
I recently ordered a lens from Park Cameras and there was a problem with the order, consequently I had a phone call from them and it was soon sorted out. I then made a return phone call to confirm everything was OK and was told that the lens had been despatched and would be delivered the following day. We have always had first class assistance from Park Cameras in the past and currently.
When I saw the bargin price for the tripod I had wanted for years I ordered it online immediately. I received an email on Sunday (the day of the order) to say there was a problem. Their response to completing the order to my total satisfaction was superb. I now have my perfect tripod. Very happy indeed!
We weren't sure exactly the cable we needed so contact parks who came back to use within a very short time, confirmed what we needed. We placed the order and it was delivered the next day. What more can you ask??
Every person I spoke with at Parks was friendly and helpful. I joined the waiting list for a camera that had only just come out, and was called within a day and offered one. It arrived a couple of days later.
My only negative comment is that they forgot to include the £100 voucher with the camera. I called to find out what had happened, and again got extremely good phone service, being told the voucher was being sent out that day. But, a few days later, still no voucher. I'm sure it's just a glitch in the system, but one that needs to be sorted.
Great product arrived very quickly. Slight problem with city link, who claimed to have attempted to deliver the product twice (they had tried once) and I had rebooked it for the day a very friendly and helpful person from the company phoned to tell me it would be returned. I explained the facts and it turned out they had forgotten to put it on the lorry that day!! Your colleague resolved it quickly, efficiently and it a really friendly manner. Would definitely order from you again.
Ordered a GoPro Silver edition, I rang initially and was told it was out of stock, they double checked and rang me back to advise they should be able to order from the supplier. I asked if the package could be delivered to another address as the camera was a present for Christmas and I didn't want my boyfriend to intercept it, I was told for security reasons as a new customer they could only deliver to the address of the credit card; bit annoying but ok. Ordered the camera and then the day before delivery was due I rang them to check as I needed to take a day off work, only to be told the delivery address didn't match the credit card address exactly and I needed to send proof of address in the form of a credit card bill etc. It took another few days and a day off work to finally get the camera. I got there in the end but it was a bit of a hassle, customer service were reasonable good although if I hadn't have rung to check the first time I may have wasted a day's holiday sitting at home for a parcel that was never going to arrive. Oh and they won't give you the tracking number of your parcel, again for security reasons?! So you can't track your parcel.
It was easy to order but the delivery for next day wasn't clearly described until I had placed my order. There was also a special offer which I thought I would receive but it turns out that there's a different product code ypu have to use which wasn't clearly identified. This meant I didn't qualify for the offer which i was disappointing and they never highlighted that I had missed out.
Great service with very friendly and helpful staff
I have always found Park Cameras helpful when placing orders, despite my not knowing technical terms!
Web site easy to use, found exactly what I wanted really quickly, very well priced, camera arrived the next day. what more can I say, great service, great product, I would definitely use Park Cameras again & have already reccomended them to my friends.
Ordered a tripod from Park Cameras at 22.30 on Sunday night and it was delivered for free on Tuesday morning in the midst of the Christmas rush. Securely packed and with a plastic, waterproof covering.
I will definitely consider using Park Cameras in the future based on this excellent service,
Placed my first order with Park Cameras and because I wanted one of the items quickly I chose to pay for next day delivery. 1pm the next day I checked the tracker facility which displayed my order not even processed, so phoned to find out what was going on. After some time holding on the phone whilst the operative tried to find out what had gone wrong I was informed that although the item on the website said 'In Stock' they could not find it so I would not be getting my order until the following Tuesday which would now only be a part order because the other item was missing. The operative concerned was very apologetic and as a gesture of good will would drop the next day delivery charge… considering I was not getting my delivery the next day and I qualified for free standard delivery anyway it was the very least I would expect!!! 2 emails, 4 phone calls and 7 weeks later I received the last item on my order, thanks Park Cameras for messing up the weekend I had planned.
really lovely product, a gift for my husband, who i'm sure will love it.
excellent service - next day delivery with no extra cost - how good is that!
i would definetely use Park Cameras again and certainly recommend them to friends.
I sent my Nikon for a sensor clean. The service was prompt, efficient and I received the body back, sensor perfectly cleaned within three days from posting it to Park Cameras. The communications were clear and concise, and I even received a courtesy call from their technician to advise me of what they had encountered whilst undertaking the work on my behalf. I cannot paraise them highly enough!!
Good fast service & proper UK stock (not grey imports). Prices always competitive too.
Personally would prefer a discount of (say) accessories from Park, rather than (to me) useless discount vouchers.
Competitive prices, delivered quickly and securely, would definitely use again
I didn't want a big-range zoom. Fewer compromises have to be made on a short-range zoom and it will usually be of superior quality. This is the case here with excellent sharpness right across the frame at most apertures. The corners are a tiny bit soft at full aperture but nothing to worry about. Construction is robust enough and there is no barrel "creep" when the lens is pointed downwards. The widest setting is 16mm. and it is really useful for street photography. In fact, it is the ideal "travel" lens to take on holidays. Focusing is very quiet. Nikon supply a lens hood and soft protective pouch. I haven't used the lens that much yet, but results in overcast and dull winter weather are excellent. I normally shoot raw images. Chromatic aberration is very subdued or even non-existent at some settings.
I ordered my Customs Bracket Mini-RC Bracket on a Sunday afternoon and was pleasantly surprised that it reached me by Royal Mail on the following Tuesday afternoon.
Product came in excellent condition and I gladly recommend photographers to purchase from Park Camera (and their prices are very competitive too!).
I suppose I was an easy customer as I knew pretty much exactly what I wanted to look at with a view to buying, thanks to the well laid out website, but I got the impression that the lady that served me would have been just as patient, pleasant and informative had I not been. The complimentary drink and use of the 'facilities' was much appreciated as I had a 3 hours' round trip in order to shop at Park Cameras.
This is the first time I have used Park Cameras, so far as I can remember and I found the overall experience easy and straightforward. I found that Park Cameras was one of a very few sites that had this printer in stock, it was a little pricier than I had seen it for but I must say was nowhere near the price of some other sites. The delivery was swift in fact I received it before I expected it.
So overall I was completely satisfied with my choice and experience and I am prepared to recommend this company to anybody.
You can't beat them. Good prices great service & good delivery.
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