Partmaster.co.uk reviews

Partmaster.co.uk reviews

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8.9
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Reviews

About

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Review by confirmed purchaser

Great service, fast delivery - brilliant!!

Easy to use website and replacement door handle arrived very fast. Well packaged and good price. Brilliant service - highly recommended!
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Review by confirmed purchaser

Poor customer service... But then again it is Currys

Had a nightmare with this company start to finish.

P&P was extortionate at £5-6 for posting two thin plastic cooker hood light covers. One cover fitted, the other didn't. Exactly same part and apparently they're genuine. Was advised to return part and get a refund.

New parts arrived on the website and we tried our luck again. Once again we paid the £5-6 postage. Once again, one cover fitted whilst the other didn't. I called Customer Services on the expensive 0844 telephone number to complain and arrange another part to be sent out. Refused to send another part without receiving the faulty first. I complained and was offer free P&P and a lousy 10% discount despite originally being refused any gesture of goodwill for my inconvenience. The 'manager' gave me a code to put into the website so that I could redeem my free P&P and 10% - surprise surprise this did not work. ANOTHER 0844 telephone call.

Thankfully third time lucky the part fitted.

I would not recommend the company but unfortunately it seems like no one stocked the part we required. AVOID AT ALL COSTS.
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Review by confirmed purchaser

Excellent service

I ordered a replacement oven control and cooker hood light protector, easy web page and prompt excellent service, couldn't be happier
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Review by confirmed purchaser

Great service

Ordered a replacement remote control for a DVD recorder late on Saturday night, item delivered Monday afternoon. Brilliant
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Review by confirmed purchaser

Excellent service with suggestion for improvement of website

When viewing parts for spray arm (for Matsui) it would be helpful to link the spray arm washer and the so called locknut. These mating parts wear together and need to be replaced together. Also the parts description could mention that the nut holding the spray arm and the locknut have a left hand thread.
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Review by confirmed purchaser

First class service and parts, Thank You

First class service and parts, Thank You
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Review by confirmed purchaser

Perfect service

Very solid and reliable service
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Review by confirmed purchaser

just right

the part was easy to find with a picture so I knew it was right when I no nothing about the machine...that's the hubbys area but the ordering was my bit.
it arrived as described and fitted perfectly
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Review by confirmed purchaser

i was completely satisfied with the product and the sevice provided

I was satisfied with all aspects of the transaction and would not hesitate to recommend the the company to my friends
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Review by confirmed purchaser

Masterchef, here I come!!

Great service and perfect part from Partmaster, all as has hoped and my oven and timer are now back in action.
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Review by confirmed purchaser

Great part, great delivery!

This is the first time I've ever ordered a part through part master, and I was so pleased and relieved that they hard the part I was looking for in the first place! The delivery was cheap - and I'm an international customer so I know how expensive shipping can be! The part works and delivery was fast 😊 thanks part master!
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Review by confirmed purchaser

need fridge hinges?

excellent service and easy! delivery was good. no problems at all.
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Review by confirmed purchaser

Fast and efficient service

Ordered a belt for an aeg dryer. It came in a few days and was the correct one. Good service will use it again.
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Review by confirmed purchaser

Good service but very costly parts, plus p+p.

Helpful service but very expensive parts (plastic cooker control knobs).
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Review by confirmed purchaser

Product fine, except I ordered the wrong article!

I stupidly ordered the wrong size part for my fridge, so I returned it, meaning to exchange for the correct one. However the diagrams on the website, (or photos, but too indecipherable to tell which) were so very poor that it became impossible for either myself or my husband to pick out the right one. So I asked for a refund, which has not arrived or been acknowledged (but it has been only 9 days) so am waiting....
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Review by confirmed purchaser

Very helpful staff

I received the goods promptly. When I had a query, I was dealt with very efficiently by a charming and helpful lady.
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Review by confirmed purchaser

Goods were received in good order and on time.

I am happy with the item I ordered and it was delivered on time. I will use partmaster again.
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Review by confirmed purchaser

partmaster will save you pounds.

easy search by make and model, parts came within days very quick delivery well packed.will use again
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Review by confirmed purchaser

Easy to order and delivered quickly.

Partmaster was easy to understand and order. It's not their fault that the knobs are plastic, break easily and have to be replaced far too often. I wish designers of cookers could come up with something more practical and permanent!

Partmaster Details

About this company

Partmaster.co.uk is a well established business within DSG Retail Limited, home to the famous brands Dixons, Curry's Digital, Curry's, PC World, Knowhow and many more international brands too.

When you need a spare part quickly you can choose a fast next day delivery service.

When placing an order you can rely on a 100% safe & secure website for total peace of mind.

For more information visit the website now at www.partmaster.co.uk.

Call directly on telephone 0844 800 3456 (Mon to Fri 8am - 6pm, Sat 9am - 4pm, Sun closed)

Visit Partmaster.co.uk

Contact information

Call us on: 0844 800 3456
We live here: Connect House, Small Heath Business Park, Talbot Way, Birmingham.
B10 0HJ
United Kingdom

Category

Partmaster.co.uk is ranked 387 out of 1032 in the category Home & Garden

Partmaster.co.uk is ranked 8 out of 13 in the category

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