I ordered a new oven door that arrived smashed. I had to order and pay for a replacement with a promise of a refund for the first one. To be refunded within 5 working days.
That was on 26/1/13 and it is now 10/3/13 and 4 phone calls further and there is no sign of my refund. I am about to put the matter into the hands of a debt recovery agency who no doubt will charge more than the £133 they owe me, plius the phone calls of course.
Avoid this bunch of cowboys like the plague
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