Partmaster.co.uk reviewed by

1 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Poor service, poor response, wrong part supplied (say no more)

I was told my part was not in stock and a lead time of 2/3 days and I would be contacted direct by the shop when in. On not hearing from the shop i rang head office and checked to see if the part was available elsewere so i could pick it up as I needed it by the next day and was informed the part was at the shop, this was frustrating as I had already gone home, i rushed to the shop to pick it up; however on arriving at my caravan just about to fit part and found it was the WRONG PART bagged with correct number but wrong. I have now got to go back to the shop and try to sort this out. One unhappy customer.
    Partmaster.co.uk
    TrustScore 8.9 / 10
    3,188 Reviews

    Reply from Partmaster.co.uk

    Dear Mrs Hodson

    Thank you for feedback, we value all our customers and I am very sorry that you have experienced some issues. I have contacted you directly regarding this matter.

    Kind Regards
    Jayne
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