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Parts Gateway reviews

Excellent
9.3 out of 10

3,505 Trustpilot review(s)
Most recent review
Review company
  • Reviews (3,505)
partsgateway.co.uk

Review by confirmed purchaser

Headlamp even had bulbs, packaging bombproof.

Best price by a long way. Mounting fittings included, working bulbs included, and came so well packaged that i was too embarassed to open it up in front of the delivery driver.

partsgateway.co.uk

Review by confirmed purchaser

Excellent service

Fast delivery, part fit perfectly. Can't complain really.

partsgateway.co.uk

Review by confirmed purchaser

Fast service, good communication & good price would use again!

Bought a hard to find item after looking for several days to find the right
item. Parts Gateway was able to direct me to a supplier who had one
available at the right price. Quick delivery - item arrived as described and well packed. Saved quite a bit over the cost of the item new and as an added bonus my wife has
now stopped nagging me to get this sorted :-)

Review by confirmed purchaser

Easiest way to get parts for cars

Always use Parts Gateway now for used parts quickest easiest and cheapest by miles and they are delivered to your door . I recommend to everyone Westwoodside Cars

partsgateway.co.uk

Review by confirmed purchaser

Exceeded my expectations

I was in need of a parcel shelf for my renault convertible and I was delighted when I received one from Parts Gateway in really good condition and so well packaged.
I would recommend this firm for fast delivery and good customer service.

partsgateway.co.uk

Review by confirmed purchaser

Great website - and superb service from the company that supplied my goods.

It was the first time I used your website and was very pleased with the quick responses from several companies. I chose one particular company as they supplied me with a quote and asked one or two pertinent questions about the items I had requested.

partsgateway.co.uk

Review by confirmed purchaser

NIce service

Got what I needed

partsgateway.co.uk

Review by confirmed purchaser

exellent efficient service

the ecact part i wanted with no fuss whats so ever,where others wanted to know your life story.would definatly use again

partsgateway.co.uk
partsgateway.co.uk

Review by confirmed purchaser

A Wonderful Service

Having left my petrol filler cap at the petrol station I needed a replacement. My car is a 1997 Honda Civic. I used the internet and Parts Gateway gave me a list of suitable dealers with a range of prices. The choice was made and in three days the cap arrived and was fitted.
A really good service I could recommend to anyone.

partsgateway.co.uk

Review by confirmed purchaser

Perfect result

Hassle free. Had several companies offering the part at good prices.

partsgateway.co.uk

Review by confirmed purchaser

Part was bang on

Was worried as first time used this service, kept me informed and everything was as described would recommend to use

partsgateway.co.uk

Review by confirmed purchaser

Wrongly processed months after purchase

This purchase happened months ago, and the service was very good. This order however is a phantom , there was no money taken from my account but I am left wondering how this could have happened. I sent an email questioning it but received no reply.

partsgateway.co.uk

Review by confirmed purchaser

Quick, easy and hassle free...highly recommended

No problem getting registered, logging on and retrieving quotes. The whole process was easy and painless. Recommended.

partsgateway.co.uk

Review by confirmed purchaser

Excellent - even dealing with me who knows nothing about cars.

I ordered a part for a suzuki ignis and was surprised to find what I wanted at a very reasonable price. It was delivered within a few days. Perfect service.

partsgateway.co.uk
partsgateway.co.uk

Review by confirmed purchaser

Perfect service

Found a required part, delivery was rapid. All is good, no complaints.

partsgateway.co.uk

Review by confirmed purchaser

Fast & efficient service

Happy with information provided and delivery of goods ordered

partsgateway.co.uk


This review has been reported to customer service by the company for coarse language.

Customer service is in the process of investigating this review.

Following this investigation, it will either be deleted or returned to Trustpilot.

See our review guidelines here.

partsgateway.co.uk

Review by confirmed purchaser

excellent service

The fuel pump on my Fiat Multipla went and we had to leave the car over 100 miles from home at a local garage. When we phoned them a couple of days later they had worked out that it was the fuel pump but they couldn't get the part.
I got online to parts Gateway, the site located all the details about my car by doing a reg check, and before I knew it I had 2 quotes. I chose one, paid and had it sent directly to the garage. It arrived the next day ! I was then able to collect my car the following day.

partsgateway.co.uk

Review by confirmed purchaser

very odd company but supplied the part eventually

Ordered a second hand boot actuator received it within 2 days but when it arrived it was broke and was obviously faulty when sent, contacted company through e-mail got no reply tried again a few days later still nothing so wrote it off as it would have cost me more to send back than it was worth plus you do not get postage back if returned. So I thought that was the end of that ripped off I lose. But I was wrong , a replacement part arrived today fully in working order fixed my problem, but no letter with it, no explanation as to why. So as I said earlier very odd but they did honor there part of the transaction and I am now a happy customer. But some communication between us would have been helpful hence the 3 star rating

partsgateway.co.uk

Review by confirmed purchaser

Just the Ticket

Asked, paid and received very promptly..Thank you

partsgateway.co.uk

Review by confirmed purchaser

Best price and part arrived on time. Fitted and working perfectly.

When the air temperature dropped to -40.00 degrees C, I discovered that the sensor had been pulled off when I drove down a cart track . My garage couldn't see the car for three weeks so decided to mend it myself.

partsgateway.co.uk

Review by confirmed purchaser

Super Spares

I ordered a light, by providing a registration number, they sourced the part for a fraction of the price, payment process was smooth. Item arrived next day packaged superbly and was fitted within ten minutes.

All working normally a super service

partsgateway.co.uk

Review by confirmed purchaser

In this case, 5 stars not enough.

Great service @ a great price.
Part ordered, delivered and fitted within 2 days.

partsgateway.co.uk

Review by confirmed purchaser

Excellent service

This would have cost a lot of money if I had gone to a garage - Parts Gateway found me the part I needed at half the price of a new part, it was delivered quickly and my car was back on the road in days. Will definitely use again :)

partsgateway.co.uk

Review by confirmed purchaser

well happy top man recommend to anybody

Well happy recommend this company to anybody very fast delivery highly recommend

partsgateway.co.uk

Review by confirmed purchaser

A hassle free experience

My online query was rapidly answered,ordering procedure straaightforward and delivery excellent [spot on the advised time slot ] A pleasure to deal with

partsgateway.co.uk

Review by confirmed purchaser

WHAT A CON, PAID £2.00 MORE THAN MY MAIN DEALER WOULD CHARGE FOR A PART I CANNOT USE !

I looked for a part for my Renault Megane, assuming it would be ok and cheaper than going to my main dealer. I was wrong ! The key cap I ordered through Parts Gateway arrived after 5 days. Most of the satin finish was peeling away, and worst of all, one of the clips which is supposed to hold it in place was broken off. Including postage, I paid £14.00 for the part, which of course I can't use. To make matters worse, I later discovered that if i had gone to my local main Renault dealer, I could have picked up a BRAND NEW cap for £8.00, over the counter. As requested, I gave feedback to Bridgenorth Renault and made them aware of my dissatisfaction. I politely suggested that they sent me a replacement part I could use. Surprise, surprise, I've heard nothing !!!

partsgateway.co.uk

Review by confirmed purchaser

I was delighted at how quickly they sent the door handle ordered.

I needed a new door handle for my car, I ordered one from Parts Gateway on the Internet from their site on line,
It came the very next day, so I'm very happy.
If I ever need another part for my car I will certainly use them again.
Excellent service.
Highly recommended.

partsgateway.co.uk

Review by confirmed purchaser

Quick, competitive, easy to use

entered what I wanted in detail, sent the enquiry and waited for the response, next day chose item supplier, ordered, paid and waited a couple of days for the parcel. All very good !

partsgateway.co.uk

Review by confirmed purchaser

Highly recommended

This is the best Parts site I have used and best of all its FREE which is a refreshing change from being ripped off on other sites. Within a few hours I had quotes from a number of parts suppliers and as my part was a bit awkward to find I was really impressed with the service and the prices. Highly recommend using these guys

partsgateway.co.uk

Review by confirmed purchaser

Very quick satisfactory service

Would recommend as a company to use for fast efficient service

partsgateway.co.uk

Review by confirmed purchaser

you have done it again

once again gateway have come up with elusive parts and with reasonable prices for delivery and goods with a quick delivery

partsgateway.co.uk

Review by confirmed purchaser

Bits & Pieces

Excellent servive,part was as described delivery as promised would recommend company to o

partsgateway.co.uk

Review by confirmed purchaser

The best service I ever did get

Fast, reliable and professional

partsgateway.co.uk

Review by confirmed purchaser

When is a door not a door?

Recently purchased a door for my daughter's Puma.
Was a bit surprised to only receive the lower door panel, excluding the upper frame which holds the window.Luckily the one on the door we were scrapping was in good condition.
The price, service and prompt delivery was otherwise excellent.

partsgateway.co.uk

Review by confirmed purchaser

just the part

items as order delivered on time saved me a great deal of time and money

partsgateway.co.uk

Review by confirmed purchaser

Disco 3 rear light cluster replacement

The pre-owned off side rear light cluster must have been wrapped i 10 meters of bubble wrap. light itself in perfect condition. Came next day just as the site said it would. Really fast. Price quite reasonable compared to new from main stealer.

partsgateway.co.uk

Review by confirmed purchaser

very pleased with the response I received

I found the service helpful,prompt and user friendly