The part I ordered was precisely the part that arrived; it was wrapped well and I also received several updates by telephone to let me know when I could expect the part to arrive.
Only issue was that it was due to arrive the following day ("next day service") but apparently there was a problem with the courier, which resulted in it taking three days to arrive. In the end, it didn't make any difference to me and the supplier couldn't have been more apologetic or helpful.
Would use again!
To reply as a company, please log in to your business account.