Reply from Parts Gateway
[REPLY]
- Reviews (3,368)
- Phil Brett(water boreholes . co ltd )
- 2 Reviews
They handled my enquiry with speed and eficiancy resulting in me purchasing the recomended items.
Very good i will certainly use them again ,low cost items good quality and the right size. Just how internet shopping should be.
- Mr John Derby
- 2 Reviews
Being deaf I hate phone numbers. this is easier and saves me trips round !!
You are deaf,,more hassle going to dismantlers and write down what you want. and tramp round them.. This one is by email and get quotes and you choose then wait for post. What can be easier !!!
- Thomas Gillespie
- 1 Review
I will never buy from this place again
Hi, I bought on line a seat belt on the 10/05/2013, the web site said 1-2 working days for delivery and 3-4 working days to Belfast. However the parcel was not booked for delivery until 15/05/2013. Interparcel has since told me that it will take between 5-7 days for delivery to my house in Belfast. After many emails and calls they have told me I may get it on the 22/05/2013 or possibly the 27/05/2013. I make that at least 12-17 days delivery from the mainland. Yet the website clearly said in black & white it would be 3-4 working days? As a result of this my car failed its MOT test today and the resit test will cost me eighteen pounds and fifty pence. I bought from this website in good faith. I'm out of pocket now, I'm very disappointed. As well as that I sent two complaints to the company but i've yet to hear anything. Thomas
- A DODD
- 1 Review
basically happy but slightly longer than promised due to bank holiday and demand
SATISFIED WITH PRICE AND DELIVERY TIME ALTHOUGH A COUPLE OF DAYS LONGER THAN ADVERTISED
- Lee
- 2 Reviews
Quick and easy.
Used parts gateway before and it's really easy to use. Saved me loads of time going to a scrap yard and also saved me money.
Brilliant service.
They also don't bombard you with emails like some others I know.
- robert ledingham
- 1 Review
good buy and fast deliver
good buy and the staff where exllant to on the phone, and fast deliver.
- Mark
- 1 Review
Never Again!
Sent wrong part, recievd in an oily box and the supplier tried to convince me he had sent the right part when I contacted him. Sent the part back as requested (admittedly not by recorded delivery) and suprise suprise he claims he hasn't received it! The supplier was pretty defensive, rude and aggressive. So lost the purchase cost + £8.20 postage.
Won't be going through the Parts Gateway route again. They have followed the complaints procedure but you can't phone them direct and they leave you to sort out the dispute with the supplier.
Eventually ordered a new part from Holland, received within 2 days with clear instructions and 2 bars of chocolate!
- Customer
- 1 Review
Quick and efficient
The process and reply is very quick, the part arrived promptly and ultimately the most important thing is that it works and cost a fraction of the new part.
- eithna
- 1 Review
great prices
they were very helpful when i called to order a part for my car and my husbands plus gave us discount on postage very fast delivery imets fitted and working fine will use again
- Sean lyons (Happy Customer)
- 1 Review
Brilliant service and great idea
Great service easy to use and they give you feed back to whats going on and happening next.
- Customer foxycoxi
- 1 Review
Partfinderfantastic
I was looking for vw parts and came across parts gateway thought I would give it a try what an easy experience . Overall would recommend to all and sundry will be using them again.
- Manpreet Randhawa
- 1 Review
- Customer
- 1 Review
Good product and fast delivery
I'm very happy with the product I received and the delivery time.
- Customer
- 1 Review
Fast service
Fast to get back to me with quotes I ended up saving £50 roughly and the parts were in good condition very happy.
- Clive Thompson
- 1 Review
Everything excellent except quality of the order
First time user of parkway, very impressed with ease of ordering, speed of delivery, communication, but the part I ordered was, sadly, rather worse condition than expected.
- Customer Denise Nesbitt
- 1 Review
Various companies, good selection of choices, fast delivery, fab service
Put in want we needed on line, with in hours had 4-5 different options / quotes to choose from, found some cheap and tested parts so knew they would work, which are also covered for 30 days should they not so felt comfortable when ordering them and once I had ordered them, to my please e surprise I got the parts the very next morning. Fab. Service and would now look via website for parts first than looking on eBay as was really good and cheap.
- Stephen Turner
- 1 Review
Just fantastic
This site was easy and hassle free to use.Even for a thicko like me. Really fast efficientand helpful service.
- Lift Doctor
- 1 Review
Request it Seeit Buy it
Having had a major breakdown experience with my Range Rover, it was good to get the part at a competitive price delivered promtly to my mechanic.
Have been told the car is ready for collection the proof is in the driving.
- colin metalf
- 2 Reviews
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- Jose Mitchell ORDER ID
- Southport, GB
- 2 Reviews
Fast efficient service-second to none
From searching the net for the spare we needed I came across Parts Gateway. Little did I know how quick and efficient my search was going to be. I was pointed in the direction of suppliers by their great system and within ten minutes of making my request received an email from a Supplier with a price and comprehensive Information about the part. I did not hesitate to place an order with them and five minutes later received a further response from another Supplier with a price for the same item which was double the first, just to prove "the early bird catches the worm". Would not hesitate to use a Parts Gateway again and ave already passed on their name to family friends and most importantly to the Mechanic who is fitting the part as I write ths. Many thanks to Parts Gateway and the Supplier. Would not hesitate to use you again..
- m. mc sweeney
- 1 Review
excellent service. part arrived on time and in good condition
the part was cleaned up and included some points to watch out for when fitting
- Rutlish Auto Care Centre LTD
- 1 Review
quick & friendly
good communication and very reasonably priced , quick delivery times would recommend
AAA+++
- Matthew Williams
- 1 Review
Fast and efficient
They were competitively priced and I got the item quickly.
- Customerb.j.wild
- 1 Review
good quick service.
very good service ,will use them again if I need any more parts
- Kwame
- 1 Review
Perfect shop for car parts
The site is easy to use and self explainatory.
I only think the cheapest company should be displayed at the top.
- Aldo
- 1 Review
Excellent service
Needed a part for my Fiesta. Searched google to no avail, then found Parts Gateway. Just enter your vehicle details and part needed, they then do the searching for you. All the company's registered with Parts Gateway then send you e-mail's with the price and delivery info. I made My choice and the item arrived within 2 days. And a saving of £37 for a boot lock motor over the price of a new part from ford.
- Malcolm
- 1 Review
Helpful, goods as described and in working order
Have use them twice in the past month, both exchanges went well, goods arrived promptly and in good order. Will use again when needing parts.
- Customer
- 1 Review
Sent the wrong handbook, but quickly resolved and sent replacement.
Very quick response and delivery, however, the wrong handbook was dispatched. I contacted the company and a replacement one was sent within a couple of days. Very prompt service and resolution.
- paul hardie
- 1 Review
this service found me parts and saved me a lot of time an leg work
Would not hesitate in recommending this service, i will using this service again.
- Customer
- 1 Review
Really fast service good quality product
Would recommend to anyone! Fast & reliable service
- Simon Wynne
- 3 Reviews
efficient, reliable and great value
Great service which exactly what I needed, prompt delivery and fully recommended.
- Mr P Shepherd
- 1 Review
No need to drive around the local scrap yards for parts.
Having just had new tyres fitted to the wife's car the fitters informed me that one wheel had obviously had severe damage done to the rim possibly by smacking into a pothole. The new tyre had sealed but they recommended getting a replacement as soon as possible ..
Got online as soon as I got home to Parts Gateway. By 9.30 the following morning I had five quotes e-mailed to me.
Went with one and within 24 hours had wheel delivered to me.
I cannot fault this kind of service.
- David Buckingham
- 1 Review
An efficient service.
All seemed to work well and a reasonable product supplied.
- Customer P . Ward
- 1 Review
- bryan
- 1 Review
2 days delivered back on the road 3nd day
I went through breakeryard .com and ordered a full propshaft from autospares, paid on 25 feb turned up 7th march in 2 halves no good, had 1mth guarantee but not interested. santander solved the dispute and my money was refunded to my card.In between I went on partsgateway RB Ltd delivered in 2 days up and running.
- Graham Southey
- 1 Review
Easy to deal with, Speedy delivery, Correct part but not yet fitted or tested.
Excellent service from start to finish.
- P Le Huquet
- 1 Review
Great Service.
Replied quickly, all replies were relevant, and I bought my item with ease.
- Janine
- 1 Review
Excellent company
Within minutes of me entering my requirements approx 6 quotes were received. I chose PCR. They too were excellent. After a conversation with the company it was dispatched that day
Many thanks and I will use this site again
- Boko
- 1 Review
Brings the breakers yard and new parts into one
Wow - dynamic quotes from 2nd user (breakers) and new suppliers so you can see if it's worth going new or not.
Surprisingly speedy with quotes coming in within an hour, although it took a day or two for a few suppliers. Great to get an immediate order of magnitude cost and then waiting a day or two to know you've got the best deal.
A great service that takes hours on the phone otherwise.
- C M Smith
- 1 Review
very good try them
Hassle free no problems part arrived promptly would use again
