PartsGeek reviewed by

2 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Bad customer survice

First partsgeek.com offered on their website to Submit A Partsgeek Review in order to receive A $5.00 Coupon Code that will be emailed instantly.
After submitting my review I received an email with the code.
However, nowhere before submitting the review states that $5.00 off orders over $100, my order was about $43. This is a scam to me.
Second, their customer service is unacceptable. After submitting my order I received my two parts separately on two different days. Partsgeek provided me only with one tracking number. I decided that they sent me only one part. After contacting them via email they responded to check the tracking number. It would have been much more helpful if they had explained that the parts have been sent separately. I received the second part, but that was not right.
After all they should have real phone support for their customers. If you have an issue with your order that will be painful dealing with.
The only advantage is that the parts are a bit cheaper compare to the dealer, but most of them are made in Taiwan. I would go to the dealer next time
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