Reply from Party House Ltd
[REPLY]
- Reviews (17)
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- Ellis Francis
- Warwick, GB
- 4 Reviews
Great products and Service
Wide range of products at great prices. Swift Delivery. Would definitely use again.
- CHRISTINA MCCARTHY
- 1 Review
IF YOU WANT TO GET A-HEAD --------- GET A-HAT !
I'm going to a Blue Brothers Show tribute night + dinner, so I thought why not go for it and get the hat and shades to go with ( even if I can't see the dinner properly ! haha ).
So I ordered the combo and 24 hours later - there it was, very reasonably priced, excellent quality and in a proper cardboard box, so nothing could get squashed. PLUS - the hat fits perfectly !!!! I am extremely impressed and would definitely order from this company again.
- Karen Halford
- 2 Reviews
I wish all companies were like this one!
I needed some table decorations in a hurry and this company didn't let me down. Unfortunately one item was damaged in the post and they immediately sent a replacement that arrived the following day. I even got a free Valentines Teddy Bear which was a lovely surprise - but don't tell my husband it was free as I gave it to him for a Valentines pressie!!!
So thank you so much - wonderful customer service.
- ZUMPICK
- 1 Review
Misadventure. Experience I won't repeat
I was quite disappointed with my first order because I received it within 12 days without any warning notification for a delay.
Regarding the concerned event, it was some late for me, but not absolutely too late.
Because of unavailability some missing items were exchanged for other similar, almost at the same price but I didn't appreciate them.
Moreover, meanwhile surfing on the web I found also that the same items may be bought almost -30% less on U.S. site.
As each customer over 30£ I had also a surprise gift in my parcel but it can't forgive my frustration.
Reply from Party House Ltd
Thanks for your review, we love feedback from our customers and unfortunately on this occasion we got it wrong. When Party packs are ordered we do try and ensure that we match every item but on rare occasions we need to try and match when one is not available. We usually get it right, on this occasion we didn't and we apologise for that.
To try and put things right we would love you to come back and give us another try. If you get in touch with our support team will make sure that your next purchase from us is perfect. We will even throw in a 10% discount voucher off your next order.
- ellen shaw
- 1 Review
very prompt and easy to order. Thanks guys
Very prompt and easy to order
Reply from Party House Ltd
- Nicola
- 1 Review
Fab item!!
Great item, easy to put up and sure it will last a long time.
Reply from Party House Ltd
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- Daniel Buckley
- 7 Reviews
A happy party shopper
got a load of party stuff for office christmas party and all arrived quicky and even got a free gift from them....nice!!
- Wendy
- 1 Review
Excellent service!
Have just placed first order with party house and was very impressed with their excellent service, goods arrived in a couple of days and when told by text message and their prices are very competitive.
Will definitely use again with both my sons birthdays
Reply from Party House Ltd
- Customer Angela Makey
- 1 Review
Fast on the zombie trail
The items arrived quickly and were of exceptional quality. Thanks.
- Amy Hain
- 2 Reviews
Good Job.
Very easy to deal with, efficient. Received goods very promptly. Many thanks.
- Pauline Bull
- 2 Reviews
OLYMPIC party here i come...
A Small purchase received in no time at all !!
- Patricia Moscrop
- 1 Review
easy to order and great delivery
Got everything I was looking for and was kept up to date with the status of order by email and delivery was prompt
- Clive Bradley
- 1 Review
- Jayson
- 1 Review
Cool site & Great Products
Second time I have bought from these and really happy with service, goods delivered on time and good quality. Recommended.
- Chris
- 1 Review
Loads of fun stuff on this site
I only bought two balloons but the site had loads of cool stuff for stag do's and drinking games - i will be back
- Jessica Ford
- st helens, GB
- 1 Review
Excellent Quality from Party House
I have just made my first ever purchase from www.partyhouse.co.uk and I will be sure to use the websites services more often! I am very happy with the customer service I received and the 10% discount voucher off my next purchase. My balloons and decorations arrived as soon as they described on the Party house website and I was able to enjoy my house party as I had hoped thanks to the 48 hours delivery time.
Well done Party house and thank you!
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- Lee Hill
- Manchester, GB
- 7 Reviews
First Time Buyer from Party House
I needed to phone the company to ask them a few questions and the girl I spoke to was very helpful and courteous and spent quite a bit of time going through the various options I had.
Well done keep it up.
