Party House Ltd reviews

Party House Ltd reviews

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8.5
from 0 - 10
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15 Trustpilot review(s)
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Reviews

About

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Review by confirmed purchaser

Great service and fast delivery

Product as expected
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Review by confirmed purchaser

IF YOU WANT TO GET A-HEAD --------- GET A-HAT !

I'm going to a Blue Brothers Show tribute night + dinner, so I thought why not go for it and get the hat and shades to go with ( even if I can't see the dinner properly ! haha ).
So I ordered the combo and 24 hours later - there it was, very reasonably priced, excellent quality and in a proper cardboard box, so nothing could get squashed. PLUS - the hat fits perfectly !!!! I am extremely impressed and would definitely order from this company again.
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Review by confirmed purchaser

I wish all companies were like this one!

I needed some table decorations in a hurry and this company didn't let me down. Unfortunately one item was damaged in the post and they immediately sent a replacement that arrived the following day. I even got a free Valentines Teddy Bear which was a lovely surprise - but don't tell my husband it was free as I gave it to him for a Valentines pressie!!!

So thank you so much - wonderful customer service.
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Review by confirmed purchaser

Misadventure. Experience I won't repeat

I was quite disappointed with my first order because I received it within 12 days without any warning notification for a delay.

Regarding the concerned event, it was some late for me, but not absolutely too late.

Because of unavailability some missing items were exchanged for other similar, almost at the same price but I didn't appreciate them.

Moreover, meanwhile surfing on the web I found also that the same items may be bought almost -30% less on U.S. site.

As each customer over 30£ I had also a surprise gift in my parcel but it can't forgive my frustration.
Party House Ltd

Reply from Party House Ltd

Hi Zumpick,

Thanks for your review, we love feedback from our customers and unfortunately on this occasion we got it wrong. When Party packs are ordered we do try and ensure that we match every item but on rare occasions we need to try and match when one is not available. We usually get it right, on this occasion we didn't and we apologise for that.

To try and put things right we would love you to come back and give us another try. If you get in touch with our support team will make sure that your next purchase from us is perfect. We will even throw in a 10% discount voucher off your next order.
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Review by confirmed purchaser

very prompt and easy to order. Thanks guys

Very prompt and easy to order
Party House Ltd

Reply from Party House Ltd

Thanks Ellen, we really do appreciate your feedback.
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Review by confirmed purchaser

Fab item!!

Great item, easy to put up and sure it will last a long time.
Party House Ltd

Reply from Party House Ltd

Thanks Nicola, your feedback means a lot to us.
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Review by confirmed purchaser

Excellent service!

Have just placed first order with party house and was very impressed with their excellent service, goods arrived in a couple of days and when told by text message and their prices are very competitive.

Will definitely use again with both my sons birthdays
Party House Ltd

Reply from Party House Ltd

Thanks for the review Wendy we really do appreciate it and glad you are happy with the service we provided. We are sending you a voucher that you can use in our store for your sons birthdays.
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Review by confirmed purchaser

Fast on the zombie trail

The items arrived quickly and were of exceptional quality. Thanks.
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Review by confirmed purchaser

Good Job.

Very easy to deal with, efficient. Received goods very promptly. Many thanks.
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Review by confirmed purchaser

OLYMPIC party here i come...

A Small purchase received in no time at all !!
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Review by confirmed purchaser

easy to order and great delivery

Got everything I was looking for and was kept up to date with the status of order by email and delivery was prompt
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Review by confirmed purchaser

Well looked after thanks

No need to add
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Review by confirmed purchaser

Cool site & Great Products

Second time I have bought from these and really happy with service, goods delivered on time and good quality. Recommended.
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Review by confirmed purchaser

Loads of fun stuff on this site

I only bought two balloons but the site had loads of cool stuff for stag do's and drinking games - i will be back
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Excellent Quality from Party House

I have just made my first ever purchase from www.partyhouse.co.uk and I will be sure to use the websites services more often! I am very happy with the customer service I received and the 10% discount voucher off my next purchase. My balloons and decorations arrived as soon as they described on the Party house website and I was able to enjoy my house party as I had hoped thanks to the 48 hours delivery time.

Well done Party house and thank you!

Party House Ltd Details

About this company

Over 100,000 Party Supplies in Stock, We have the largest online store for party tableware, party decorations and party supplies. We have everything you need for childrens parties to adult parties.

Visit Party House Ltd

Contact information

Call us on: 01772 69 42 45
We live here: 134 Brookfield Place
PR5 8BF Preston
United Kingdom

Category

Party House Ltd is ranked 8 out of 11 in the category

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