In less than a year, I had three products fail or break. Even after just six months, they refuse to uphold UK & EU law and point blank refuse to refund or even replace. I will never use this firm again!
Ordered a week ago..... no sign of delivery! Contacted customer services - told item would be sent out same day delivery at approx.11am..... received further e-mail at 4.40pm saying item was actually out of stock!! would have prefered if they had checked before promising me a next day delivery! WILL NOT BE ORDERING FROM AGAIN!!
I have ordered from passion8 before, all my purchases have arrived promptly and completely disreetly. I have been happy with everything, the service and overall quality. I would definitely order again and I would recommend them to erveryone!!
Both the service & quality of goods was simply outstanding! My next day delivery was prompt, the customer service when I contacted was excellent & the prices were competitive.
I shall be using Passion 8 again in the future.
Great service all round. Easy to use site with lots of product reviews.
Very discreet, even down to the narrative on your card transaction and packaging!
Free, fast delivery a bonus.
Very easy to use website, large range of items to boost your love-life, good prices and fabulous offers from time to time.
Delivery was fast and reasonably priced plus the packaging was discreet.
I brought something for the wife which she loved and I'd be more than happy to purchase from Passion8.com again.
Ordered medium size but received small as medium out of stock. Fiona (CS) suggested trying anyway as may fit. Reluctant to open as may not repack well for return. Tried Fiona's recommendation anyway and the 'small' size fitted my wife who's normally a 10-12.
Downside, the suspender straps (supplied loose) had no fixing points inside the dress. . . . J.
Can not give a review and find it amazing as you have not relplied to my email I never received my items as of today and seems you are in contact with delivery service I am going to ask pay pal to return my money and will not use your company again
I ordered some nipple shields and as soon as I received them and tried them on, one broke. I emailed straight away and didn't feel very optimistic really. They wrote me back first thing Monday morning saying they had sent a replacement pair and sorry for any inconvenience. I was really pleased about this as I was beginning to think I had wasted my money. The staff at Passion 8 were really helpful and friendly. I would definitely use them again and would definitely recommend them to any of my friends.
First, the delivery time was perfect.
Second, When we tested the product, it worked only once.
Got in contact with Passion 8, had to send it two times to get review that the battery had to be changed.
Just by insisting got free batteries.
The problem again they aren't the same format. So no use for us.
Third, the on/off button stopped making clicking sound.
We are tired of sending back and forth.
No money return and no working item, especially when you pay 80euro for vibrator.
The service I received from passion8 was 1st class, and the product were exactly what I expected.
For personal reasons I choose to have the goods delivered by courier and not royal mail, knowing that next day delivery wasn't guarenteed. Typically the parcel arrived a day later than expected - a chance I took with my selection of delivery. Disappointed in the courier, but not with passion8. will definitely be using them again
Customer service was fantastic and the product was fantastic value for money. I was missing a keyring from the order which also had the keys to the lock which was on my purchase so did have to break in but this was an easy mistake to make. Def use them again!
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