i have been buying my hair from your shop for the past 8 years i have never had any problems and have my hair weaved in for up to 8 weeks at a time! i currently use style icon but also like universal for when the bank balance is low.i have recommended your site to family and friends and will carrying on doing so for many years to come.Friendly staff and excellent customer service! keep up the good work ;-)
This company is terrible. I ordered my hair extensions over a week ago and still no hair extensions. They delivery charge is ridiculous £5.99; I thought it would come in a few days. I rang them to see where my package was, they informed it had been dispatched, but could take up to 15 days for delivery. I found this company to be rude and unhelpful, it’s not to hard to sent off a package. I heard a lot of good things about this company, won’t be buying off them again if they can’t fulfil orders.
I use Pauls-hair-world on a regular basis for my extensions, glue etc & overall I'm very satisfied. My order usually arrives within 48 hours & I will often receive a 10 or 20% off voucher for being a loyal customer. There has been just a couple of occasions where it has taken longer than usual for my hair to arrive or the wrong colour sent but there has been no probs returning. :-)
Please do not bother with this website, like many people have said, they are slow, rude and not worth the inconvienace! To top it all off they are liars who will tell you your order has been dispatched when it hasn't just to shut you up. The customer service is some of the worst ive recieved, these people do not care! £5.99 delivery charge is completely unjustified and they can't even fufil orders properly. I am someone who never leaves reviews on anything so the fact that i felt i needed to on this company says alot!
Good website, but sales people in their shops are really bad and rude. Very unhelpful. I shopped with them for years, putting up with the awful staff until I found the same products with other people at half the price
i have been ordering my hair for the past year from pauls hair world and they are fast on delivery next day normally never had a problem with my hair and i've just gone long and and the i ordered was a great price too will always have my hair from here you can't go wrong
This is the only place where I could find the product I wanted, so after much searching I gave them my order. I'm glad I did, the goods came very quickly, in first class condition. I'd certainly use them again.
I usually go into the Manchester Shop, but didn't have time last weekend. I got exactly what I ordered, with speedy delivery and well wrapped. It's obvious that their service is not only excellent in the shop, but by post too.
Very fast delivery. The extensions ordered were for my daughter, not only were they very reasonably priced, she was over the moon with them and they do look great! I have several friends who are going to place orders now because of the quality and price.
Very happy with my order and service from Pauls hair world. I ordered a colour ring to make sure I got my perfect hair colour match which came the next day. The clip in extensions arrived a week after my order was placed, I had emailed after a few days to ask when they would be delivered and my email was answered quickly. The remi goddess extensions matched my hair really well, I have quite fine hair so I was a little worried that they might look unnatural which they don't. I wasn't too keen on the wave of the extensions however they blowdry well into a more natural curl. I also ordered them in a longer length so I could get them cut into layers that would look more natural. Really happy with the quality and service and I would definitely order again so have given 5 stars.
I had a bad experience with my first order from this site and promised myself I would never buy from them again. Found a site called hair extension online and it was ok but when I checked my bank statement it was the same company PAULS hair world so I decided to try them again cos the prices are good but again they too my money from the bank then cancelled my order and it took 4 working days for the money to go back in my bank. I know I should have learnt then but I could not afford to spend alot of money so I tried hair extention online again. I ordered 16 Inc extension on Monday still didn't received them today so I rang only to be told that they didn't have the 16inc I ordered. And if I would like 14inc even tho they claimed to have dispatch my order today ha. I have learn my lesson now and will never buy from PAULS hair world or hair extension online which is the same company again. And would tell anyone would is thinking of buying from them to be very careful as they are cheap but very unreliable and untrustworthy.
My last purchase from Paul's Hair World arrived the next day, so was impressed with that. However, I submitted an enquiry on their site about another product I was interested in buying and nobody bothered to reply, which is not very clever considering I won't be buying a product unless my enquiry is answered. I notice on here that alot of people have had problems getting a response.
The products are ok (some of them very good, some not what you would expect), but the customer service is not good at all. One of my orders got cancelled for no reason, and when I wrote to ask why I never got an answer.
I have worn hair extensions for the past two years but this is the first and last time I will be obtaining them from this website. I ordered the 20inch clip in hair extensions choc brown with honey blonde highlights £90 on a weds dinnertime and paid £6 delivery. I expected to receive the hair pretty quick as in the past I have bought my hair from halohairextensions.com and if ordered before 4pm they arrive the following day with free postage.However with pauls hair world that is not the case... My hair still hadn't arrived by the Friday so I rang pauls hair world and was told by a rather snotty employee that my hair had been dispatched on the Thursday so could take up to 5 days with royal mail. I finally received my hair on the following Tuesday almost a week after paying for them and according to the postage stamp they had only been dispatched on Monday so I was basically lied to on the phone just to shut me up it would appear. Then the hair was much lighter than it appeared on-line and noway was there any hint of chocolate brown it was dark blonde so I had to dye the hair and also sew new clips on as the ones that were on the extensions were next to useless... the extensions just kept falling out. I will never buy hair from pauls hair world again and would warn others to avoid this site like the plague. I would highly recommend halohairextensions.com though it has high quality hair for a very reasonable price and extremely fast delivery with free postage and packing.