Paypal reviewed by

11 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

What is customer service...we dont know or care!

As a buyer you are told you get this amazing 'buyer protection'. Well you better read the small print sucker!!!! You see apparently this is only valid on thursday evenings between 9 and 10pm, oh yea, and during a lunar eclipse.....

To give you an example i bought an item which was faulty, returned it but got no refund from the seller. According to Paypal (and this is word for word) ' because the address the seller gave you isn't the same as the address on their Paypal account we can't help you'. Silly me huh! Thankfully I used my Barclaycard so I was able to chargeback Paypal. I felt a bit bad going behind their back an all but they did waste 2 weeks of my time just to tell me how their super dooper buyer protection didnt apply to me. Ok back to serious talk below.

If you are reading this and do not enjoy stress I suggest you do not use Paypal. In reality Paypal did stress me out for 2 weeks and were actually rude and abrupt on the phone. If you use Ebay to buy things then try Amazon instead - their customer service is truly excellent - even though you might pay 5% more for an item you'll thank yourself if something goes wrong. No arguing with paypal's laughable 'customer service' team. I could have lost over £300...don't let yourself get caught out by these rogues!
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Wayne Sovereign Usher-Family found this review useful
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