Paypal reviews

Paypal reviews

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What is customer service...we dont know or care!

As a buyer you are told you get this amazing 'buyer protection'. Well you better read the small print sucker!!!! You see apparently this is only valid on thursday evenings between 9 and 10pm, oh yea, and during a lunar eclipse.....

To give you an example i bought an item which was faulty, returned it but got no refund from the seller. According to Paypal (and this is word for word) ' because the address the seller gave you isn't the same as the address on their Paypal account we can't help you'. Silly me huh! Thankfully I used my Barclaycard so I was able to chargeback Paypal. I felt a bit bad going behind their back an all but they did waste 2 weeks of my time just to tell me how their super dooper buyer protection didnt apply to me. Ok back to serious talk below.

If you are reading this and do not enjoy stress I suggest you do not use Paypal. In reality Paypal did stress me out for 2 weeks and were actually rude and abrupt on the phone. If you use Ebay to buy things then try Amazon instead - their customer service is truly excellent - even though you might pay 5% more for an item you'll thank yourself if something goes wrong. No arguing with paypal's laughable 'customer service' team. I could have lost over £300...don't let yourself get caught out by these rogues!
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Daylight Yank robbery

Americans ripping us off as per!!

AVOID AT ALL COSTS, THEY STEAL YOUR MONEY, FREEZE ACCOUNTS ON A WHIM AND PUT SMALL BUSINESSES OUT OF BUSINESS.
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worthwhile clicking on Paypal

Paypal is the one that takes all the worry out of using the internet , they are very helpful and they take the time to explain why this is so. Yes if you want peace of mind click on Paypal.
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Crooks and Idiots

They are a Company that needs to listen and take note of what people say and change their ways

Looking at all the reviews concerning Paypal, they should start to listen what people say.

My story is a bit long but I will try and keep it as short as possible.

I run a company and gave my partner some stock to sell to clear a debt between us and for her to make abit of extra money. All was going well on Ebay until these uneducated, unhelp and unprofessional people decided that she was a business and not an individual, so they requested all sorts of paperwork asking her where the goods had come from and did she have the right to sell them on Ebay. What where they implying?

Paperwork was submitted proving that she was an individual and I even sent them paperwork proving that I had given her the items with clear title, but that was not good enough.

Now her Paypal Account has been limited and she has to wait 180 Days for her money back, who keeps the interest, they do! Sadly she has now got to deal with some buyers raising cases and getting her money cleared because they have not received their items, a joke because they were sent by courier and tracked, instead of talking to the buyer and get the case closed YOU have to ask Paypal to resolve it and that is a pain.

These people need to be regulated like our UK banks and not just make decisions at the drop of a hat. Their customer service departments are rude and unwilling to deal with your dispute, same with Ebay as well, they like to tell you many a different tale.

Maybe it needs people to vote with their feet and if necessary take the action required to make them sit up and listen. I am sure the FSA would be interested in their attitude!

I am sure that many more sellers / buyers will have bad experiences with Paypal, they are a law to themselves. If you can use another cheaper payment gateway and avoid these crooks, then do so, at least they are regulated profesional bodies.

Thanks for reading this and I hope that our story will help
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brill.

Very good way to pay for items on the internet. Safe and reliable, I use them whenever possible.
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Parfait

je recommande vivement.
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Improved over the years

I had a very bad experience with PayPal once as they refused to refund me money after i got ripped of on Ebay, £40 went to waste but that was couple of years ago, since then dealing with them now couldn't have been easier!
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Perfect in every way!

Lost count of the times I've used paypal to purchase goods through the internet and have never been disappointed. For a safe, speedy and secure payment method they can't be beaten. I would advise anyone who purchases goods online to open a paypal account as more and more online retailers accept paypal as it really is the best method to buy online.
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Money grabbing highwaymen

It seems that almost every transaction I have had to do with paypal attracts commission, either sending or receiving money and their tie in with E Bay makes for a unholy experience.

Try to avoid as much as possible!
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Hassle free

Wouldn't use anything else!
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DONT USE THEM

if your a seller on ebay, one day, sooner or later, paypal will delete and lock your account, keep your money for 6 months! and not let u touch it! and thats not for doing something illeagal but just because they feel your wrong! worst company ever who charges you crazy rates for sending money!
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great service

I've been using Paypal for a few years and have found them reliable and secure.
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PayPal actually resolved my issue

PayPal resolved my issues. Their service seems to be quite good.
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want things in a flash then use paypal as its with u in a split secound

id just like to say i use paypal all the time n they have allways delivered without fail . n i wouldnt use any other company for my highly secured payments
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Paypal Going from Strength to Strength

Paypal has come in for some serious criticism over the past few years but as a business user I’m starting to find myself saying more positives then negatives about them these days. One of the advantages of using Paypal from a business point of view is that they offer protection under their Seller Protection Policy. For instance in the unlikely event of a chargeback occurring, something that most retailers dread you do have the chance to appeal and unlike card service providers i have dealt with in the past Paypal remain neutral and do not always side with the buyer regardless.

I also like the fact that customers who use Paypal for purchases would have had a certain amount of information such as address and a debit or credit card verified by Paypal.

Paypal is not fraud proof method of accepting payments but it certainly does in my opinion offer safeguards that other payment service providers do not,

Paypal are not the cheapest way to accept online payments but in my opinion they are one of the safest out there today with ever increasing online fraud.
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Crap

The support and system is really crap, they limit legal businesses as well and should avoid at all costs
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brilliant: even got money back after sending a gift to a seller

i love paypal it makes things secure and i've received repayment after someone let me down x
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Trustworthy

Brilliant and trustworthy :)
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Easy and Secure

I think Easy and Secure is what everyone is looking for in an Online Middleman Banking.
Great Company

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Paypal Details

About this company

PayPal lets you send money to anyone with email. PayPal is free for consumers, and works seamlessly with your existing credit card and current account. You can settle debts, borrow cash, divide bills or split expenses with friends, all without going to an ATM or looking for your chequebook.

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Category

Paypal is ranked 11 out of 12 in the category

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