Avoid - If possible
If you've never enjoyed spending hours on hold, or disputing a questionable charge, try to avoid these people. You probably don't like people who are always 'right' at your expense and you won't enjoy your experience here if there is the slightest disagreement. Their customer support does not include merchant's telephone numbers. (If you've got a statement with a charge that you don't recognize, you cannot call that merchant directly from your statement, you must call Pay Pal, then the odds are good that you'll receive another Pay Pal telephone number and not the number of the merchant you need to contact). Situation is especially bad if you've have bought into a program with charges like subscriptions, very difficult to cancel.