I have been selling on line sense PayPal began. I have had some issues but was always given a refund or my money returned whether buying or selling. I mainly sell, I have had buyers purchase and then claim the refund saying something was wrong. One lady even claimed the buyer protection and tried to claim the insurance I purchased on the item myself, an 17th century Con-fit Pot. She said it arrived broken, I ask for photos of it. It was broken sadly. She claimed a refund with PayPal and got it rightly so. But not with PayPal and try to claim the Insurance. I went through the US postal service and they investigated her and found in my favor. Sometimes things take time to solve. But they offered her the money or the item with no claim on the insurance, that went to me. I offer a refund if not as described, but you must return the item or items and the defect must not be from shipping (Insurance). All these things have to be listed in your seller agreement policies to ensure the sellers funds as well as the buyers are protected. My sells are from all around the world I always get my money I retain a 100% feedback. Sadly there are frauds on both sides of the fence, and sometimes hard to see. I can not change what has happened, just offer this before you buy or sell, read every word from the seller and from the purchase plan (PayPal,Google,Amazon, etc) Read all policies from both as well. I am sorry for those that have had a bad experiences with PayPal, it is no fun.
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