Sleepless Nights, Stress, pain, aggrovation, I'm a new seller they brought me down straight away fast then i could ship the Goods, paypal put my Funds straight on Hold, i sent all my items to the Buyers packed very well and this How the pain started.
180 days for what i don't understand and can't get over whats happend can paypal explain are they SCAMMERS looking to make interest of the money it seems so i use to love Ebay but now i don't it's all turned in to a CASH COW paypal are scammers and Ebay is probably the Same because it's all the same company.
i was left confused and thought what have i done to deserve this, i'm crying and wanted a Explanation of why i was ''account Limted'' did a computer make this Decision about my account maybe a paypal customer service agent did?... I'm really confused and can't understand
And it doesn't help when you have dishonest little Thiefs on Ebay doing the Empty Box scams and claim damaged Goods sending back Wrong items, and doing parcal refunds dirty little scammers.
This where it gets complicated the pain stress of the moment it started made me sick tired depressed, i sold 14 items at first packed them, the Buyers paid straight in to my paypal account and then i got a message from paypal saying it's on ''Hold'' and my money won't be released till the Buyers give me Good feedback and not reported any problems. so I'm confused thinking I've sent my items and i haven't got my Money ''WTF''..and then all of a sudden Paypal demand more infornation from me, ok i don't mind uploaded passport,drivers licence, bank statements, wasn't enough, they needed Receipts of the items i got?, How the Hell am i gonna get those i didn't have the receipts and now my account is in Limbo all because of paypal.
I've Sold 13 items on ebay one was for £1200 apple laptop, sent the item off the next day, and 3 days passed still haven't got my funds released, and now i'm getting confused i want my Money they still won't give it to me. i couldn't believe what they done just out of no where limted my paypal account so Basically those stories you hear about paypal are true OH MY GOD
PAYPAL IS A RISK, PLEASE TAKE NOTE, IF YOU ARE A NEW SELLER AND PAYPAL HOLDS THE FUNDS YOU'RE IN FOR A TREAT THEY WILL PROBABLY KEEP THE MONEY ON HOLD FOR 180 DAYS THEY WILL LIMIT YOU'RE ACCOUNT EVEN SUSPEND IT
The customers are happy with the products they received, and paypal didn't want to know.
I'm disgusted Ebay is part of paypal what a shambles it needs to stop NOW.
they didn't offer me support, no help, horrible Irish call centres, Dumb agents,
I'm a part Time police officer i respect people, and help anyone who needs it but paypal really needs to be regulated they act like criiminals the phone support is the worst I've seen.
paypal restricted my account and stated ''i was a High risk'' what are they talking about are they seriously gone crazy i'm going to take civil action against these unregulated money transfer criminals.
They ask me to verifi 11 documents and fill in reasons why im sending money, bankstatmens etc etc etc 11+ etc's.
Afther i give up and ask them to close my account and refound my money to my card which i have deposited with, they tell me i must be verified first!!! HAH nice trick to keep people on that crap site of diktature. I will now let them keep the 4-5 dollars and forget everything about that account, hope they are happy, thiefs.
Stephen Frank Mortensen found this review useful
NEVER in my life have i been treated worse by a company. when i type this quick story it wont seem true but it is. They "limited" my account, which means make it so you can use it, cant take money, cant mail things, cant contact buyer, cant get payment. They did this because "i was selling my dvds too cheap" thats honestly the reason they gave me. They clsoed my account 2 weeks before christmas to maximize damage. Then never responded to my emails, or calls for 2 weeks. Then AFTER christmas told me this horrible excuse, i asked if a customer complained about ym products they said "no, we think your selling too cheap". i have %100 positive feedback on ebay, think we all know how imposibly that is to do now adays.
they told me the 13 steps to follow and prove i'm selling legit DVDS, withing 1 hour i sent them 30+ pages of proof, they promptly emailed me a cookie cutter email saying denied. not wont reply to calls, emails, nothing, they are keeping MY MONEY that i had in my account and will not give it back "host to god!" MY money, "same thing as them coming to your house, taking money from your pocket and not giving it back" its THEFT!!!
if you paid me to use paypal i would not, google checkout is already taking their business FAST. i bag anyone reading this to keep your paypal balance at sero and close your account, i am free to answer any questions you might have
IF someone from paypal sees this and wants to make it rite "like that'll happen" email me ANYTIME, i dare ya
they only got 1 star cause i cant give -1
I ve used paypal for years as i was felling safe while using this system for payments however at the first problem I had ( i ve paid for something and when got it was not the article I've paid for) paypal said they were not covering my case. So I ve lost my money and confidence in Paypal.
Stephen Frank Mortensen found this review useful
I was a PayPal customer for 12 years but no longer. My account was hacked and the volume of charges should have sent fraud flags up quicker (if they ever did). The good news is they reversed the charges. The bad news follows.
Since they showed a lack of institutional security measures, I deleted the link to my bank account. I did however keep a link to a personnel credit card since I understand they need a line of credit to back up usage. In return they froze the account from sending money. To lift the limit, I had two options: 1) re-expose my bank account or 2) secure the account using a Paypal branded credit card. Option 1 wasn't an option as mentioned previously. Option 2 wasn't an option because I didn't want a new credit card showing up on my credit report and affecting my credit score. I thought option 3 would be that I could only send money covered by funds previously deposited. For example, if I had $20 deposited, I could send payments up to $19.99, but that wasn't an option they would consider.
After 12 years, I say goodbye and let the user beware.
Recently I sold a camera lens on ebay. The lens was in perfect condition it was flawless.
The buyer then recieves the lens and asks for his money back.
He contended that the lens had scratches which it didnt.
He then put up pictures of dust particles on the front of the lens.
He even tried to tell me the lens was dirty and well used which it wasnt it was under 6 months old and barely used, he would of said anything to get his way .
So anyway I also had pictures which showed no marks of any kind.
He esculated this to a claim and within about 10 hours they went for his version of the story.
Paypal didnt take into consideration the evidence I presented at all.
When I asked for an explanation of the decision I was ignored.
They have taken there fees and I am now out of pocket .
If the item had a problem I would of said fair enough and gone with it.
But I was taken for a ride by this buyer he simply changed his mind and made up any story to get his money back.
I have been doubly screwed not only by the buyer but by ebay/paypal
I feel I was ignored and definitly owed a refund on my fees and an explanation of why they ignored my evidence.
I am now awaiting the item to be returned to me.
I will never sell again on ebay as its obvious if there are any problems paypal wont take the sellers evidence into consideration. I am very frustrated.
When the lens arrives back I believe I will be proven rite that it is perfect and I intend to then appeal with fresh pictures in the hope I can get the fees back. I wont hold my breath.
Did You know That paypal Reserves the right to freeze / suspend Your paypal Account with Your found inside for any reason and for 6 months (180 days)?
if you want to Use the paypal s To receive founds Think Twice Because if You Read their terms and conditions You will understand why paypal Reserves the right to freeze / suspend accounts for Any possible reason, the indian or another third world country paypal customer service representative can also decide to freeze Your account for any reason WITH YOUR FOUNDS INSIDE if the like or they "feell" a "security reason"
if You really want to Use the paypal-as You have to Remember and transfer the founds from Your paypal Account to Your bank account or card
LEAVE THE paypall ACCOUNT EMPTY, RECEIVE THE FOUNDS AND TRANSFER THE FOUNDS TO YOUR BANK ACCOUNT OR CARD RIGHT AWAY!
SO IF THEY WILL FREEZE YOUR ACCOUNT FOR ANY POSSIBLE REASON, AT LEAST THEY WILL NOT USE YOUR FOUNDS TO MAKE SOME INTERESTES!
AND I FORGOT
they ALWAYS REFUSE TO TELL YOU THE AACCOUNT SUSPENSION REASON, NOBODY IN THIS WORLD KNOWS THE REASONS (OR BETTER NON-REASONS)
I HAVE PAYPALL SO MUCH!!
HAPPY NEW YEAR TO ANYONE EXCEPT THE PAYPALLS
I WISH PAYPAL TO COLLAPSE VERY SOON!!)
Stephen Frank Mortensen found this review useful
I had a problem with my account and PayPal not updating my bank information. I called customer service and the guy was very ignorant and rude to me. I tried explaining to him that the information was not correct and the computer locked me out as not to update my information. He could care less and kept insisting that the information was correct. Wish there was another company that Ebay would use instead of PayPal, they're terrible!!
Recently, I bought something from a vendor on Paypal. Later, when I bought something again, I realized there was a box called "Bill Me Later" that was automatically checked, and I had to un-check it. Well, Bill Me Later is a credit account with a 20% interest rate and hefty fines. I did not realize this for several months because nothing in the emails indicates that you have a balance. I figured this out too late because I had accrued over $100 in late fees ($37.00/month is pretty steep). Now, I'm a person who uses credit very discriminately, so I'm very upset that I was duped into a credit account unknowingly. I need to have faith and trust in a business that handles money, so I cancelled my account immediately. Pay Pal, you really disappointed me. I was a customer for almost two years.
i recently fell victim to internet fraud.i had 3 items bought thru paypal.amounting to over £900 i reported it to paypal , the police and action for fraud paypal quickly got on the case and i got the funds put back into my account within a few days thank you paypal you saved our christmas. john lathwood
Paypal always has your back when you're buying online, no need to give your details to every website you use, just checkout with PayPal and you're done. Not too bad as a seller either if you're smart and get signatures for deliveries.
The buyer protection program is absolutely great if you're an honest person who wants to secure himself from being scammed.
However, if you're selling, any dishonest person can claim back his or her money, which blocks all your funds. I had both experiences already and while the buyer protection program did save me a few bucks, I lost those again due to malevolent buyers.
I wanted to Buy something from a Ebay, and it wasn't easy because of stupid paypal, The seller was Nice and Told me if i wanted it cheaper would have to be without the Fees From ebay so he sent me a Money request for £1800 and i really wanted The item took me ages to find the watch i wanted
Please be Warned don't send Money your money and account will be suspended put on hold they the paypal computer is very random don't sell expensive items DON'T it's got so many loop holes just watch out any filthy person can rule
Paypal treats you like a child at school the customer service sucks so Badly.
So I'm left thinking whats happen, i thought paypal was meant for Buyers and sellers to exchange money easy, but its seems NOT its so risky to use paypal it's unreal.
So yeah paypal limited the sellers account thanks a lot paypal you horrible people, the seller had 32 feed backs but was all fine 100% he sold expensive items in the past and Buyers was very happy so now he's account is in Limbo because of me apparently never again will i trade with paypal disgusting revolting people,
I am done with eBay and PayPal. I haven't sold anything via eBay (and PayPal for probably a year). Used to do it quite frequently. I used to enjoy it and never experienced any problems.
I wanted to have a little extra cash for Christmas, so sold some perfume via eBay (as I have done many times before). Offered free shipping to drive up my sales. Sold one for $26.00 and one for $30.00.
I had numerous problems because my eBay and PayPal weren't linked. Got that taken care of. Got an email that I needed to ship items. eBay stated that payment was processing. I read that monies were completed on the buyer end and it was okay to ship. I also read that if shipping done through eBay/PayPal, it would come out of funds paid from sale and at a discount.
Long story short, I got an email today that my bank was rejecting attempts from PayPal to withdraw funds for the shipping. I called, spoke to someone with limited command of English, and I am to understand that money will be available up to 21 days from date payment cleared.
Fees from eBay, fees from PayPal, $13.00 via PayPal for shipping, payment cleared, but I won't get my money til God knows when. I'm pissed. I feel like I got screwed by eBay and PayPal and I won't use them again.
They can hold their customers money for up to 21 days (which has cleared and is in their possession). I guess you hold all customers funds long enough, it can add up to a pretty penny in interest. It's crooked, it's wrong and I don't have to do business with them anymore and I won't. It was good while it lasted, but it ain't good anymore. It stinks!
I cannot believe this happened right before Christmas! I purchased an item online and 5 minutes later had second thoughts on the price. FYI - I stupidly checked out via Paypal instead of just entering my information on my own. I called the vendor immediately and canceled the order. The vendor explained that my payment had already been rendered by Paypal and that they would process the refund and I should have it back in a few business days (this was Thursday night). Monday afternoon I get a notice from Paypal that the vendor had sent the refund. I was shocked the next morning to see that I still did not have the money back in my bank account. I called Paypal and they indicated it would be 5 - 7 days before they would release the funds back to my bank. This is outrageous! The refund shows complete in my Paypal account yet they will not release it back to my bank. Thanks to how stupid and unethical Paypal operates, I will not get my money back until after Christmas. My kids will be so happy to know that is why they did not get their presents until after Christmas. Thanks Paypal. I will NEVER use you to purchase anything again!
Jeg lavede en handel via Paypal for 4 uger siden, og jeg har stadig ikke kunne få pengene ned på min egen konto. Jeg har skrevet til dem 2 gange og stadig intet hørt fra dem. Det er dårlig service og jeg agter ikke at bruge deres service forløbig.
The company has no interest in protecting the buyer from my experience. I ordered an item and paid extra for 48hr delivery. 2 weeks later so I raise a claim and go back and forth only to be told that as the seller has proof of postage and the courier tracking says left safe they can't do anymore. They have no interest in getting the proof of delivery from the courier and cared even less that the couriers contract was with the seller and not me leaving me no right to claim. I found out the seller sent the item 5 days late and authorised it to be left safe they still had no interest. After weeks of phone calls on my end and having already purchased a replacement I managed to track down the parcel delivered to the wrong address all this trouble and still no refund for the extra spent on 48hr delivery. they are less than useless they are down right negligent.
First of all they ask to much fees. 4% of your sales + an additional 4% if you are not in USA and need to convert money. After that, if you are a honest person than you won't like Paypal. As a seller if someone claim a Paypal dispute for a unreceived item you will lose even if you have a tracking number that shown that the item was delivered. As a buyer, you will win easily if your claim is about unreceived item but if it's for something else like fake item, damaged item, etc than you will lose. All those situations happened to me and no mater how bad you want to fight against scammer you will lose. Your only chance to win is if you received nothing. I can understand some people like Paypal cause if none of the situation I mentioned never happened to them then there's no problem. But as soon as you'ill received a damage or fake item or as a seller if a bad buyer start a claim even after received his item than you will hate them.
Jeg valgte at få mit kort bekræftet, så jeg kunne overføre penge fra min paybal til min netbank, det ville de så trække 12,5 kroner for som jeg ville få tilbage hvilket var fint nok.
MEN LIGE PLUDSELIG, så står min konto i minus, fordi nogen har købt ting med mit kort, på danske og udlændinge, forskellige personer, har købt fra det.
de viser mig bare at paybal langt fra er sikkert at bruge.
I have always thought that PayPal provides additional security in compare with other credit cards for shopping on web. But know I have realized that PayPal doesn't stand for buyer in dispute. I have provided them with copy of USPS bill and copy of customs declaration form, as proof for shipment item back to the seller. This was not good enough for them. And I ended up without the item, and additional expanse for shipment back the item upon PalPay recommendation. Thanks PayPal, even so I lost money, I have found who I’m dealing with.
I moved to NZ fro Australia and they froze my money. They then wanted a certified copy of my passport sent snail mail which I did. I also emailed them heaps of other stuff. Then after I called them several times and nearly a year later they sent an email saying they refunded the money into my Oz account "Hooray" then they emailed and said they closed my account. It would be nice if they would actually understand their clients and respond in a good manner. I wont use them again as traders are now asking 4% extra if you use Paypal. There are other better ways to pay. Shame on you Paypal.....:(
Sold 4 i teams on Ebay, (papal-Ebay) same company, got notifications that all were paid and to send out items, I did, a couple weeks later Paypal said I was never paid and refused to deal with the purchasing customers, This is not the first time BS has happened to me Via this company..
They cllect ss# and credit card and bank info and ask u for proff on your purchses if you sell too much, and they hold ur cash for pretty much as long as they want and charge u 3%.. A merchant account is far less expensive and they will not Scam u like PayPal does.....
What has happened at Paypal?? I've used them since 2003 as eBay Seller minermike2003, with over 1000 transactions, and of late, speedwaymike. At the end of Nov I paid my ebay fees,($129), then found pay pal had charged my bank an additional $129. Still waiting for a refund. I have a bank Debit Card that I use only on my Paypal Account, along with one Master Card.. On the 5th of Dec someone stole $500.94 from my bank account, using my debit card. Lastly, I made a purchase on Ebay using my Master Card for $42.00. Paypal said the card was rejected, (it wasn't), and proceeded to take $42.00 from my Bank. Neither payment reached the seller, so he has cancelled the transaction , in order to relist the item. Still no sign of my $84.00 from the two payments to paypal. Just sold two items today, and can't access funds until item is recieved, per PayPal. Time to forget Ebay, and especially PayPal.... Don't get taken like I did!!
Stephen Frank Mortensen found this review useful
would have been good. but they screwed me over.
i didnt use paypal for a WEEK OR 2
then i got a big payment and have over $400 for my family's christmas to order.
THE NEXT FEW MINUTES they limited my account
send in proof of ssn proof of identity prof of address
2 diff times i may add
and then they canceled my account and wont let me have my money for 180 days
THANKS FOR RUINING MY SONS CHRISTMAS A-HOLES.
i would not trust these people!
and bad customer service.
expecially since they will accept money from you then treat you like dirt when you have done nothing wrong on your account but make payments and buy items.
wouldnt be surprised if my ssn is now stolen.
I sold a $900 Louis Vuitton on eBay. The buyer sent the money the day of the auction. Due to PayPal being difficult I had to wait a week for funds to be released. Then 5 more days to get the money to my account. Meanwhile in that 2 week period the buyer has received my item, left great feedback and is enjoying my item. All within 3 days of my auction ending. I on the other hand am still waiting for payment from paypal and it has been 10 days!
How is that ok? I have a credit card linked to my account and have been buying using pay pal for years! Do not use them to sell goods unless you do not need your money.
Crista Alyce Blair found this review useful
Today PayPal failed to protect me as a buyer.
I won a bid for an iPhone 5 on an equivalent site to eBay called eBid for over £330. After payment using PayPal the seller had deleted his account, this indicated that I may have been scammed. The seller sent me an envelope with a note instead of the goods. I had started a dispute to suspend my funds on PayPal and waited for over 20 days.
I contacted the police and they began investigating the fraud. They were not allowed to provide me or PayPal the report due to a privacy law. I had given PayPal as much evidence as I could that the seller was committing fraud. This included emails from the seller, the police and the letter. Also evidence that other buyers on the site were scammed by the same seller. I spoke to at least five different PayPal advisors asking me the same questions.
I found out today that PayPal released my money to the scamming seller due to "insufficient evidence" after sending them all the evidence I had. After this experience I will no longer be using PayPal, they should be taking the side of innocent buyers but instead taking the side of people committing fraud.
Really disappointed with PayPal, they made the wrong decision.
I ordered a transaction from a band account to the paypal account to purchase things on ebay. They said 3-5 days to transfer and its been 10 days, and it says it will take 3 more. The items I wanted to buy are now gone. Ebay does not let me purchase without funds from paypal.
Thanks a lot paypal. You pain in the arse.
De har 2 gange sørget for retfærdighed, ved at føre en del eller hele beløbet tilbage på min konto.
PayPal er simpelthen den mest perfekte og sikre løsning, når vi snakker sikker nethandel. Og så tilbyder de, at man kan oprette en ”dispute” helt op til 45 dage efter købet. Så bliver det ikke bedre!
Jo, jeg føler mig meget mere tryg ved at bruge PayPal, end ved andre betalingsformer, og i dag handler jeg kun på nettet, hvis sælger tilbyder betaling via PayPal.
I had an issue with a ebay merchant that i was unable to make contact without after i made payment. I contacted Ebay but they were not much help in my opinion, I then contacted Paypal and express my concern and immediately the wonderful agent acted on my behalf, placed funds in hold, then make contact with the seller. one day later the seller responded to Paypal and my account was refunded.
I am so grateful and this experience have gave me a greater appreciation of Paypal services.
Just because I did not submit my dispute for a non-delivered item before after 45 days of the purchase they say they can’t help me??????
Why do they not pay more attention to the companies they offer their services to? But of cause they don’t care since they get there profit no matter if we get our goods/services or not.
My "secured" account got hacked the first time I tried to use it. PayPal drags their feet in attempting to get resolution to my problem. In the meantime, they have my money and won't refund it.
I'm self-employed, and most of my clients pay me via Paypal. Over the last few years, the service has improved massively. I appreciate being able to cash out with the Faster Payments system and get access to money in my bank account almost instantly (and with no fees), but I hate the rest of the fee structure. It costs me a lot each month to receive payments, but my clients won't pay by BACS so I don't have much choice.
I've had a lot of problems with payments being held for review, and my account getting locked "for security reasons". Sadly, Paypal is pretty much universally accepted/used, and I have yet to find a good alternative.
I'm a contractor who does all my work online, so I get paid through Paypal. I'm able to have a Paypal debit card that I can use in day to day transactions, and on the occasions that there have been unauthorized transactions Paypal took care of it in a timely manner and my money was returned to me. On occasion I have to call Paypal for how to do something on the site and everyone I've talked to has been friendly and knowledgeable.
As a small business owner that runs a home office, PayPal allows me to manage all of my payment processing needs. I use PayPal to sell information products on my business website and even on auction sites, such as eBay. Between the PayPal website and the iPhone app, I can manage my payments and invoicing no matter where I am.
I also love to use PayPal to make online purchases, so that I don't have to run to get my purse and credit card. Thank you, PayPal for making my life so much easier, and for putting green in my pocket (OK, my bank account).
Paypal are a joke. They refunded money to an account I had shut. I had to call them on a premium line to inform them of this. They then informed me I had to wait 30 days to get my own money back which I reluctantly did. 35 days later still no money and I have to call their premium line again to tell them to chase this payment at which point they tell me could be up to another 21 days till I get my money. So pretty much Paypal have my money and are earning interest on it while I am struggling through my overdraft. Rubbish!
When I started doing contract work, most of which is via the Internet, everyone wanted to pay me via Paypal. I was initially a little concerned, but 4 years later I can't live without them. I am a VIP member with the business debit card. They have the best customer service, cash back for purchases, easy transfer of money to accounts and 100 percent secure. You can manage your account online or via their app. I can't imagine life without Paypal and it is the only way I do business now via the Internet. You can call their phone number and actually talk to a real person and they are just as good with $20 as they are with $2,000.
Leslie Barker found this review useful
Je l'utilise chaque fois qu'il est proposé par un site vendeur parce que je me sens protégée.
Et je viens de mesurer à quel point j'ai raison parce que dernièrement j'ai eu affaire à un site basé au Luxembourg pour acheter un livre que je ne recevais pas.
Or il m'était impossible de contacter qui que ce soit sur ce site : tous mes courriers me revenaient non distribués.
Avec l'intervention de Paypal, j'ai obtenu le remboursement de mon achat.
Je suis certaine que sans Paypal je n'y serais jamais parvenu.
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