PC Specialist Ltd reviews

PC Specialist Ltd reviews

Excellent
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Great product and service

Great product and service from PCS, only let down was a slightly longer than predicted build time, but that really is just nit picking.... Well done lads!
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PC Specialist Ltd provide an excellent service

PC Specialist Ltd provide an excellent service. The online process is very easy to use and gives clear warning for incompatibility. The information provided for build and delivery estimates was also very clear and helpful. The PC seems to working without any issues. One thing in particular that I appreciated was how clean the system was, as in the past I have used other companies that install unnecessary proprietary software etc. which never gets used and just clogs up the system. Very happy customer and I would recommend PC Specialist to a friend and will use them myself again in the future.
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second time buyer, will no doubt be a third time buyer

excellent service, pc arrived in very good time, this is the second PC I have purchased from pcspecialist and no doubt when the time rolls around for the next pc investment I will return again
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Amazing quality, reassurance and customer service! (1 month review)

Before buying my custom PC I nearly ended up buying an Alienware X51 gaming PC; god am I glad I didn't now! If I had wanted the same specs in the Alienware computer as I did with my custom PC I would have been paying over £1000 more!

I was however nervous to begin with about ordering a custom desktop and I did ask several questions which were swiftly answered. But there is an automatic check before you add the computer to you basket to make sure everything works or if you could ever save money (like if you ordered a power supply that is perhaps not necessary!).

After several days debating on specs I put in my order and was frequently emailed when my computer order had been processed/built/tested ect. I even changed my mind on some of the components half way through the build and rang up to see if it would be possible and there was no problem with that at all; not even any added delays.

after roughly 2 and a half weeks my PC was due for delivery on a tuesday with a txt/email to let me know what time and date it was due to arrive by DPD.

Setup was simple, just a case of plugging it in and you're away!

My only criticisms was that the instructions were not all the helpful or 'precise', like I had no idea all the drivers (in which I was given discs for) were actually already installed and setup so when I went to install them (again) it did cause some problems. As well as this there was an awful lot of extra components included in the box which I had no idea whether they were relevant to me or not.

But overall, its been a month and I can say it was a fantastic purchase. Everything works and everything works to a brilliant standard. 5 stars EASILY!
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Excellent Service

It was a really easy process from start to finish. The website was full of pictures and the customisation process very straight forward.
When the laptop arrived (very quickly and great delivery service!) it was exactly what I had asked for! Brilliant!
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Very happy and a helpful customer service with lots of info.

Got a computer, screen , speakers, mouse and keyboard for a good price and help along the way. The finance option was helpful as eases having to make one big payment. I've had trouble getting wifi and the most likely problem has been found by a helpful PC specialist customer service tech. I would highly recommend using PC specialist for getting a computer with the components and parts you want, if your not sure they will work together just ask and your question will be answered. Also when picking components your get info on what you need to up grade or down grade. They have a huge range of products to choose from to suit your budget!
Good professional service.
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Transparrant

This company gets it!
No false pretends when things happen.
The site has an extensive process display with all the steps a build phase works through and the estimates in time.

When I ordered a custom build laptop, I knew it would take at least two working weeks before shipment.
Withing a couple of days I received an email stating the current status of the pre-production and it would extend the normal period with the sincere apologies. (e.g. I think this is the parts ordering time window. I ordered specific hardware and extra's like a backpack etc. I understand these things are not all on supply).

On every phase change I received an email. I could track the order progress on the My Orders page and even the delivery was updated step by step.

The package was well sealed and compacted for the travel. The product was well treated. no marks, no fingerprints, nothing!

Oh, did I mention I ordered from the Netherlands? I was really worried if the product would be handled properly due to the distance but so far everything shines with professionalism and I'm very happy!
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Great spec gaming laptop delivered on time and without fuss

Having built up a clear picture of the ideal gaming spec for my son's new latop we were beginning to think we'd need to exceed our pre-agreed budget, that was until we discovered the pc specialist. They were really competitive on the price and seemed to offer all the options that we could wish for, as well as the opportunity to upgrade components in the future should our requirements change. In the end we ordered one of the high spec pre-built systems on the Thursday evening, it was dispatched Friday lunchtime, and arrived with us on Monday morning at the expected time. The machine was up and running in minutes and my son has been smiling ever since.
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Good laptop but service a little slow

Laptop works well but build and delivery time could be speeded up
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great computer

once I got used to my new computer I find it great
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Most professional PC specialists in UK

Best choice for people, who likes to built their own PC or laptop with their preferences, warranty that all will works as needed, tested thoroughly and supported for all computer lifetime with the best professionalism and responsibility. My laptop was built in time with no excess or delays and I would like to keep an eye on you, guys for future needs :)
I'm already got follower. So I am as well.
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Good product - efficient response

PC Specialist are very good at what they do. That's not to say they're perfect. Build times for their desktop PCs are long, but this is probably due to the beast that I specced up. I did shop around before settling with PC Specialist and they're definitely the best value for money. Their website is clean and clear and very informative for a custom PC layman like me.

When my PC arrived, there was a minor scratch on the case and the hard drives had been jolted out of their place, but there was nothing wrong with the PC - I put these minor inconveniences down to the courier (DPD).

Overall I would certainly use PC Specialist again as I am delighted with my PC and it has clearly been built by professionals who know their craft.
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Outstanding service yet again

This is the second computer that I have purchased from this company. Excellent web site to build your PC (unlike some rival sites) and good delivery. Have recommend them to my son.
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Faultless experience

Working in IT, and after using other companies for a long time to supply our client machines, I thought that prices were too high considering the spec's of machines I was ordering. I then discovered PC Specialist and decided to give them a try. So far I have not been disappointed. Not only do I get to configure each machine to my exact needs, but the price is extremely competitive considering the (excellent) quality of parts being used. Having independently researched the parts I'm looking at including in each build, they all generally get very positive reviews and this reassures me that PC Specialist really are taking the time to select only decent quality parts for decent, fast and reliable machines.

I've ordered several machines from PC Specialist now and been very satisfied with the quality, value for money and speed of every machines purchased. I've even gone ahead and ordered one for my own personal gaming use.

The only slightly negative thing is that because these machines are built to an exact specification, the lead times are much longer than your regular retailer. But I consider this to be well worth the wait if you want a decent rig.
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Perfect Product

The product arrived ( after dispatch ) in great time. There entire delivery service that they use was brilliant. The product was and is perfect, i couldn't have asked for anything better. However, the 20 working days it took to be created and tested was a very long time. They do offer a quicker service however it does cost more but, when buying a product that cost a small fortune i would have liked it to have been quicker or even some form of offer that gave a discount on the higher priced machines.
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computer turned up on time, great online tracking system etc.

As described and everything working perfectly can't fault service etc. Install of the linux OS went without a hitch and performance tests showed everything was fine.
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Slow slow Quick Quick

Slow slow Quick Quick that how my order went through the system
The help, advice, delivery and packing was first class.
It arrived in the time slot which may it easy to be in.
Questions were answered fairly.
Although I receive it about two week ago, I am still trying to find my way around It’s a big change from XP.
Up to now I am still very pleased with it.
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great service and communications over the moon

the communications all the way through was great,quality great.one bad thing waiting for it to be delivered looking out window when van came man gets it out of van and drops it so I said to him hope its going to be ok I just saw you drop it ,he totally looked straight through me and said can you just sign for it.no sorry or Ill check it after all it was a lot of money. so dont think a lot to the delivery.
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Brilliant

What a simple service. Setup exactly what you need, wait and there it is. Turn it on and it is all ready to go (apart from a user name and WiFi password)

This is how all purchases should be!
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Generally good service despite the building time took longer than I expected

As title suggests PCS give us different options to configure computers and they will response any issues and questions quickly. A tracking schedule enables to my account so I know which stage my order is currently at. Besides, I can still available to alter the specs even after the payment (but not after the building process). Although the building time takes longer than I expected, I am sill happy with the service considering its a tailor-made service. The quality of my laptop is great and the performance expecially the SSD is beyond my expectations, loading the os onto my SSD reduces the boot time to just 12 seconds! I would recommend others to look at PCS given the price is arguably the cheapest among other tailor-made companies in the UK.

PC Specialist Details

About this company

PC Specialist is a UK based manufacturer of high quality custom PCs and laptops. In just minutes you can configure your dream computer online & have it delivered straight to your door!

Visit PC Specialist Ltd

Contact information

Call us on: 0844 499 4000
We live here: Unit 12 Jubilee Business Park, Jubilee Way, Grange Moor
WF4 4TD Wakefield
United Kingdom

Category

PC Specialist Ltd is ranked 57 out of 344 in the category

PC Specialist Ltd is ranked 13 out of 65 in the category Gaming

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