PC Specialist Ltd reviews

PC Specialist Ltd reviews

Excellent
9.3
from 0 - 10
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Excellent service, highly recommended.

I am more then happy with the whole process from initially deciding exactly what I want, to receiving the product. The website makes it very easy to track what stage the build is at. My only criticism is certain stages of the build seem to take quite along time but I guess this is normal, but once assembled the testing and delivery was very fast. Once I received the completed build it was very easy to setup and everything I needed came with it. Thank you for a great service and I have no problems recommending to friends and I will definitely use again.
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Quality equipment, good prices, no fuss

PCSpecialist has provided all my PCs for the past 5 years. I have never had any issues with either the orders or the pcs in all this time. What I really like is that they only install what you ask for so you don't get a machine that is cluttered with useless "brand" software.
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Great service

The whole process of ordering from PC Specialist is great. Their configurator is the best part and I spent so much time making my perfect laptop.

You get an email each time your computer progresses to the next stage of the process and great communication during the delivery process. I just wish the build was a bit faster but that's just me being impatient.

I'd definitely recommend them.
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Not perfect but good overall

I ordered a desktop with a wireless card. When I received it the card wasn't showing in device manager. I found the card popped out of it's slot (may have happened in transit) but when I put it back in it didn't sit flush against the case and clearly wasn't a good fit. I think they should have picked this up during the build and alerted me. I chose to return the card for a refund and got a USB adapter elsewhere. They also didn't install any software for the wireless card which I thought was poor.

I've now had the PC for almost a year without any problems and I'm quite happy with it. The order process was good and despite the initial issue (which was sorted promptly) I would consider buying from them again.
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Easy to use.

I am terrible when it comes to computers but the customisation menus when setting up your purchase was so easy and stress free to use.
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Exactly what I wanted, good value and arrived quickly A*

PC Spec exactly what i wanted, runs how I want, not loaded with unwanted software like a store brough machine. Very good communication letting me know what stage the laptop was at whilst being built. Website was very easy to use, helped me understand exactly what I wanted in the laptop, explaining in plain English what each part does and what it's needed for. Only one slight reservation is that the 'c' and 'v' keys are slightly loose, however this is more cosmetic and can be sorted,the rest of the laptop is spot on.
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Was overall a pleasant transaction

Was a good buy and would definitely recommend it to anyone.

Good points:

-Great prices
-Good communications
-Fast service / delivery
-Also good that you can login online to see where your order is up to

There is no bad points, couldn't ask for a better service! Thank you PCSpecialists
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Highly Recommended!

I got recommended the website by a friend, and he seemed fairly satisfied with his purchased, so i decided to use it. I found the website very simple and easy to use, and had no issues or bugs when selecting parts for my laptop. I was most impressed with the updates on the progress of my laptop. Throughout the manufacture, assembly and dispatch I was kept up to date, this is really helpful and saves the trouble of having to wait around all day for a courier, given that they tell you to the hour the delivery time. I have had my laptop for around 12 days, it arrived with the correct specs and I have had zero problems or issues with it so far. Highly recommended.
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Would recommend to a friend.

Over all I'm very happy with my laptop. The only issue I have is the optical drive feels very cheap, this is however the only part that I didn't upgrade during the customisation stage. Overall score 8/10.
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Works Amazingly well

well built, solid feel, everything runs as expected, couldn't ask for more
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5 Star

First time to use PC Specialist and will use again.
Excellent communication from pre-order / lead time to delivery.
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Good computer for a fair price

I’d say for the price, the components and the laptop overall are a good purchase. The website was very easy and intuitive to navigate, but before the order, my e-mails took a while to be answered and the delivery was within the average time. However, I was expecting a better product. I didn’t ask for operative system so I guess I can’t really complain about the difficulty that I had installing the touchpad drivers although in other reviews some people had the same problem. For a 8Gb RAM and an Intel quad core 2.4gH Core i7 I was expecting the startup to be a lot faster. Minor problems for me until I realized the speakers maximum volume is not louder than an iPhone speaker and not even louder than my Sony Ericsson Xperia ->MINI<-, which is a total disappointment. Besides that, I would recommend the laptop but with the operative system included so you wouldn’t had to waste an hour or so installing the OS, plus the time and trouble for installing every driver for every component.
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Excellent sysytem build - slightly slow on delivery due to specialised components

I ordered a custom PC build with a rather specialist MoBo (4xway GPU support, 1200W PSU), and the latter components slowed delivery a little - but once PC Specialist had all the components in hand the system was with me in less than 24 hours.
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A few problems. Too early to tell but they haven't been responsive

I received my Laptop last week. I have had some trouble with the touchpad not being very responsive and sometimes not working at all. I have taken to using a mouse which works fine.
I have sent a few messages via e-mail to which they have not responded as I don't have time to phone at the moment. I think this is an urgent issue to which they should respond promptly but either they are too slow or not bothered. Other than that the Laptop is fairly nice on first impression. But a faulty touchpad would be annoying and if it continues, I hope they will deal with it.
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Brilliant service

The building process is great, highlighting any potential hardware conflicts and offering alternative suggestions. My pc was built within two days and delivered as promised. Setting up was really easy.
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Good but a couple of problems

Everything was fine except the building was very late to begin and the mouse pad I ordered never came with the Computer, other than that it was fine
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Quick dispatch and a great product quality

I was highly satisfied with the delivery of my PC and the peripherals. All products i ordered were well tested and worked perfectly. The dispatch time was very fast and it was very easy to keep track of my order on the website. All parts arrived safely and included the drivers and very helpful booklets and manuals.

One thing i would say I was unhappy with was that when i requested that no operating system be included, there was one installed on the hard drive anyway which made for a difficult time to remedy. However this was only a minor issue and would not impact my continued business with the company.

Overall very happy with a strong service, and hope to make many more purchases ongoing.
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Fast, efficient and satisfying.

One of my better online shopping experiences. A good selection of products, and a quick and easy way of customising your order.

Order tracking and monitoring worked really well, and quite a few nice personal touches.
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Great! Still need to test the beast out but happy with the great service really fantastic

I highly recommend Pc Specialist, great prices and superior quality. I an't wait to start using this C for business and the odd few games
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Exactly what you should expect

It's a premium price, and it is a premium service. The PC took a little longer then expected, but not hugely so and I was kept upto date. Brilliant packaging and as a company by them selves nothing I can fault. Their choice of courier is the only issue, this is the 2nd time we've had dealings with this company and the 2nd time we've had issues - 1st time they left a large package on our front doorstep in early December, and unsurprisingly someone stole it - this time they tried to deliver to a completely different address thankfully no one was home. So I recommend you DO order from them, I just suggest you micromanage the delivery.

PC Specialist Details

About this company

PC Specialist is a UK based manufacturer of high quality custom PCs and laptops. In just minutes you can configure your dream computer online & have it delivered straight to your door!

Visit PC Specialist Ltd

Contact information

Call us on: 0844 499 4000
We live here: Unit 12 Jubilee Business Park, Jubilee Way, Grange Moor
WF4 4TD Wakefield
United Kingdom

Category

PC Specialist Ltd is ranked 57 out of 343 in the category

PC Specialist Ltd is ranked 13 out of 65 in the category Gaming

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