I compared many PC sites before settling with PC Specialist, their site is by far the easiest to navigate and the tracking process excellent. The computer arrived without trouble and looks great, set-up was simple.
Thoroughly recommend PC Specialist.
I received very good service from PC specialist.
I ordered a custom build Core 2 i7 4770, 16GB RAM, 256GB SSD, 2TB HD, 3GB Radeon R9 280X. All this encased in a nice CORSAIR 300R.
The order process is very good and keeps you up to date in real-time with the progress of your order.
The price was very reasonable, the PC took less than two weeks to build and dispatch and arrived well packaged. I'm very pleased - I would order from these people again.
I've ordered an intel extreme cpu laptop, paired with two 780m it's one hefty machine, after 10 days of playing around with it, I must say the quality is great, only down side are the speakers of which are 5 plus something of a sub-woofer, but to be honest for this amount of cash I was expecting better sound, even just pair of quality stereo speakers would have been acceptable, other then that I would have to wait and see the test of time. Delivery time (3-4 weeks) and weak on-board sound is what made this a 4 star purchase, overall I'm satisfied.
Being that i dont really order anything online this was a big step for me. I have a phobia of online purchases... i somehow dont trust credit cards but this offer of the Optimus 17X Laptop was too good to resist. although the order did take over 25 Working days to get to me it was worth the wait... I could only ask that i would be told more about the process.. i constantly checked to see if my order was in production... but the order stayed there untill i phoned up. decent customer support but an unneeded phone call. as for the whole experience if i am at the point where i can ever afford a new laptop or desktop pc i would definitely come back to pc specialist. perhaps a component store would be handy.
I have used alienware for many years now and decided for a change of scenery all in all i found pc specialist to have given me a Great on-line buying experience. the product has exceeded my expectations and the quality built machine is exactly what i wanted in a mobile gaming pc i would recommend PC specialist to any one
I bought an AMD built gaming computer from PC Specialist about 4 months ago and any game i have tried i can play them in Max/Ultra Graphics from single player RPGs to MMOs such as Guild Wars 2, with a high FPS rate.
If i am going to buy an upgrade for my computer i would definitely get the upgrade from PC Specialist, for two reasons, they are pretty much the same price as other sites and i would avoid ruining my warranty.
Bought a custom Pc off these guys and was impressed from start to finish.
Specced up a system on their online configurator paid and then waited.
They keep you up to date from payment to delivery on every step your new PC is up to.
You can check online and they send you emails , sms too.
My build was delivered in 16 working days from payment which is pretty impressive as it includes testing and quality control before despatch.
Just a small hiccup with the case as my memory would'nt fit with the watercooler radiator , but they called and all sorted out in a jiffy.
I even upgraded graphics card from 780GTX to 780 Ti online , you can change what you want when you want during build time and efore.
When it arrived in a huge box , it was well protected even inside the case with a moulded to YOUR parts foam protector.
Made sure everything was secure and still plugged in before starting machine up. I was a bit nervous as I read some people had blue screens and issues with their builds but mine fired up , I installed Win 7 and no problems at all up to now.
All in all a great experience with the piece of mind of a guarantee of which you can get different levels of cover.
Highly recommended , and would recommend to family and friends and anyone who reads this review.
Thanks PC Specialist !!
I found PC specialist when searching for custom build PCs in Google. The site appeared useful but having not heard of them before, I did a quick search on PC Specialist reviews and found this site with thousands of very happy customers on. Sceptical by nature and unlikely to leave feedback unless disgruntled, I wondered why so many people had bothered to take their time to write a review when everyone was so pleased with them but I decided to go for it anyway. I now understand why. The small offer of a free USB pen drive to encourage you to leave feedback was just the gentle nudge I needed to think, these guys really do deserve me sparing 5 minutes to tell people just how good their service is and hopefully this one will give the sceptics like me comfort that these reviews are all genuine. As with a couple of the reviews I have read, you should be prepared to wait 3 weeks to receive your PC but it's well worth it. I had a number of questions about what were the most important components for me and the forum was excellent for help. When compiling your PC there are a couple of areas where you are unsure if you are getting the right part to be compatible. Don't worry about that. When you go to proceed, the site tells you if a component is not compatible with your spec and in my case, I had chosen a part that was too excessive for my requirements so was encouraged to downgrade it for a cheaper component! How refreshing. Post sale contact is also very easy and helpful. You can see how far you are in the queue to speak to an advisor and there are no communication difficulties once you are connected. I can't praise these guys enough. Incredibly impressed. Thank you.
The best company what i have ever seen. The delivery time was excellent. They sent a message about the time window, it was between 9.14- 10.14 am. The parcel arrived at 9.16 am!!! Amazing! The packaging was spotless. My new computer is running smoothly and very quickly compared to my old one.
It was a great purchase, good job guys. Well done. Highly recommended!!!!
Thank you very much.
The process was streamlined nicely, making it easy to decide on which parts to choose from. The compatibility feature was nice, too, especially telling me the PSU I chose was too large, saving me money. The delivery took a little longer than I had hoped, but not by much.
I needed a high spec games development PC with a non-standard configuration ( 4 x 960GB SSD drives in 2xRAID 0 arrays ). Pre-sales support via the website chat was excellent. Having placed the order I was kept updated with SMS and email status updates, and the Courier company delivered on time.
I over-spec'd the fans on the system and received a credit for the extra fan they weren't able to install.
When the machine arrived it worked perfectly.
Having previously used Dell for most computer needs, I hope PC Specialist Ltd will eventually provide on-site repairs as a warranty option rather than return to base. Further, they really should honour promotion codes that continue to show on banner advertising instead of using 'caching' as an excuse, even if it was just £15.
I would order from PC Specialist Ltd again and would recommend them. I haven't tested the after-sales support in the event of a component failure, so I can't comment on that.
Pc specialist and a great laptop
After a easy order system the was kept in contact by email on progress on what was going on and delivery was easy dpd text me I text back to push delivery back a day
Everything was great
Highly recommend pc specialist
On the website the option for the customs build computer are very well layout, the starting price are not that high, the custom option are regularly update and just the one bad thing is the ''Build Time'' option was not there when i build my computer.
The ordering process are well organize
Quality of product are good because my desktop sometime froze and just shut down on it own
the delivery are fast are reliable .
The website is easy to use and understand so I had no trouble ordering, it was fast and straight forward.
Fairly good communication, there was a delay on an item and it took a little while for them to contact me about it so I was waiting a little longer than I thought I would have to.
When I was contacted, staff were polite and worked with me to work out a solution quickly.
Product was well packaged and great delivery options.
The product it's self is great, no problems with anything so far(I've had it for just over a week), easy set up, good manual.
The only reason I'm giving 4/5 and not 5/5 is because of the delay.
The hardware is badass. I'm a bit sad that the only way to get a second drive bay is with a caddy but oh well. The drivers CD that came with it was for windows 7 and they don't have any mirrors on their website. I had to download the Windows 8.1 drivers off the Asian Clevo mirror which was painfully slow. It'd be cool if they had their own mirror, it's a shame they don't. I can play bloody guildwars 2 on max settings. That's enough for me.
Overall I am very happy with the PC I bought and how it was handled and how i was informed about different stages and whenever a problem was I received a phone call explaining what is going on, computer was packed very securely and instructions very clear. However there is one thing which doesn't put me off and I will definitely use their services again but was rather annoying and that thing is the time it takes to build a PC. I was waiting for over 6 weeks before it arrived. I understand that my PC wasn't the only one they were building at the time that is perfectly normal that it would take some time but 6 weeks to put few parts together and test it well I have build PC before and including testing it took me less than a day. So I could understand that it might take a week, two at most but 6 is just too long. Also another aspect is their on-line PC building checking system, the one which checks if parts are compatible with each other etc. When I build my PC everything was fine and it even told me to take 650w power supply because 750W I selected was too much. about a week after the purchase at the time when I thought it is in building stage I got a phone call saying that case is too small and graphics card needs 850w power supply and that got me thinking what is a point of their on-line compatibility checking tool if it simply doesn't do what its supposed to, and that compatibility mistake costed me over 60 pounds. Apart from that I am really happy with the PC works perfectly and really recommended.
At first I was reluctant to purchase online, however this site was recommended by a good friend. So the website was easy to use and navigate, you knew what you were buying and how much it would cost. My only gripe would be they left the fast track on, when they told me they couldn't handle the volume of orders, so mine was delayed by 2-3 days. Which was annoying, however the staff were always helpful, polite and reassuring, and once the pc hit the production stage it was like lightning. Once it arrived I had one small issue which was rectified timely and would recommend to others.
Great service as I was informed by e-mail how far along production my PC was at various stages and was sent a txt when it was dispatched. Delivery service was fantastic. I have never been able to track my packages in real time. It meant I could go out and be back when it was going to be delivered. Only negative was that it took longer than was expected. Lead time was 8-10 days and it took 3 weeks. But apart from that a great service.
The builder is easy to use, and helpful in ensuring you get a functioning computer.
The computers they provide are unsurprisingly well constructed.
In terms of pricing, they are good. I estimate the value of the parts (bought new, admittedly at full price in a blatant attempt to make them look even better than the brilliant they are) of my computer to be atleast £1,844. For which I paid £1,615
So far, the computer has performed perfectly to expectations, and as far as I can tell is very well constructed.
The laptop i have received has been fantastic so far, the response rate in incredibly quick, it can handle excessive internet tabs open at the same time and it maintains a reasonable temperature. However, the delivery took a long time! I was expecting a fairly long wait (around 2 weeks) but it was 23 days from ordering to receiving the laptop. Worth the wait though :)
So i needed a dedicated Laptop for my audio projects, specifically to run Traktor Pro 2, Traktor Kontrol S4 Mk2 and Kontrol F1.
Hours of searching on the web for eventually lead me to PC Specialist purely because of the amount of options on each laptop. It was so easy to design a laptop to my specifications.
Most other bespoke laptop builders were aimed at gaming and included high spec graphics card, super fast wireless etc as standard and without the ability to downgrade. Not what i needed for an audio laptop!
With PC Specialist there are so many more options.
I needed a big screen, fast powerful multicore processor and SSD hard drive, oh and 8gb ram.
I did not need fast wireless, super graphics card or sound card (my S4 has a built in sound card)
So a simple few clicks on the website and BOSH!!
I acquired the laptop that fits my needs perfectly and at a very reasonable price!
Within 24hrs, E mail conformations of my order and estimated build times arrived.
I had a few questions that were replied to within 24hrs.
The build time was 20 Working days (4 Weeks) which was perfectly acceptable and nearly to the day of the estimated delivery date.
Early impressions of the laptop are.... Its very good!
Even without multicore support enabled on Traktor Pro 2 and a standard Windows7 the latency is at 14Mbs!
I will run full tests to see how low i can get the latency and report back and on PC Specialist Forum (yes a dedicated forum to help with research of your PC) as this information will help people that are searching for laptops to run Traktor Pro 2.
So my overall impressions are.....
I will be a repeat customer as i need a dedicated PC for audio production and guess what, yep, PC Specialist have an audio PC section.
That says it all
Hope this helps,
17 Inch screen,
Intel i7 Quad 2.7gHz
Intel 240GB SSD
everything else is standard.
My son asked me to buy him a laptop from pc specialist. I selected the specs and was told it would take 10 days
Later I found out that there was a delay on parts....it took 5 weeks in total.
Was disappointed that they didn't know what their parts status was and weren't able to point that out at the point of sale
Communication was also slow
But the product is good
I am delighted with this smooth purchase that was tracked from workshop to delivery... I found the service highly organised and the finance option was easy to arrange and process... Well done PC Specialists, Hitachi Finance and DPD... I look forward to contacting PCSp' in the new year to arrange add-on equipment... Gordon
My main reason for buying from PCSpecialist is being able to have a laptop made to my specifications. Easier than hunting round the web looking for one that matches. For instance I like to have a Blu-ray drive but they tend not to be included. Some laptops have dropped optical disks altogether.
I was quite pleased with option to choose what I need, to see straight away how much i'll pay for parts with different parameters.
However, I was disappointed with the order process time. Even it was confirmed I'll receive my order in 8-10 working days - it took full 3 weeks.
This is the second PC I've purchased from the guy PC Specialist and I'm sure I'll be back for my next one in another 4-5 years. The website is superb and easy to use and their prices are some of the best in the business (Believe me, I did a LOT of research on a LOT of different websites!) They also let you upgrade parts which is a good idea.
My new system came when they said it would, nicely boxed up and all set up ready to use straight out of the box and I was kept informed at each stage of the build. My new i7 is blisteringly fast and I couldn't be any happier! (Well, until the next time!!)
Many thanks guys - Keep up the good work :)
PC Specialist website and forum are very helpful for ordering process. After ordering, keyboard unavailability became quite a big issue for me. A total of two months and a week between ordering and delivery was quite a long time to wait. But all along this waiting time, PC Specialist staff was really accommodating, finding the best solution suiting me.
I will order again with PC Specialist hoping service will be as good as my first experience and delay way shorter. Hardware quality seems to be of high level (which I was looking for), I will give longer term feedback on this topic.
PC Specialist is clear that laptops can take a long time to produce, as should be expected for anything made to order. After waiting a month for my laptop to leave the pre-production stage, however, I could definitely have been given more information. On day 6, I got an email saying my laptop was taking a while and then nothing until it was being built. It would have been useful to have more information, a reason for why it was taking so long or when I could expect it to move on to the building stage. That being said, the laptop is fantastic and the whole process is very painless.
I ordered a high spec laptop after seeing a good review in PC Gamer magazine. The machine was built and shipped after 21 days. The product conformed to my hardware specifications exactly BUT I felt let down on two counts. First, the machine was shipped without any anti-virus software installed, even thought the spec included a 90 day free trial. More significantly the graphics performance was poor, with software not detecting the discrete GPU and no Nvidia control panel available. I queried this with the support team and after two days was advised that it sounded like I didn't have the latest drivers installed. I downloaded these and performance improved dramatically. I now have the functionality I expected but I am a little disappointed that I didn't get this 'out of the box'.
My order was completed to the specification and is a brilliant product, very good build quality as usual. Unfortunately my order was delayed due to PCSpecialist being out of stock of the required chassis, I was not alerted to this fact at all and so was not certain my order was being processed until I contacted enquiries. My order was delayed by 20+ days in the end, though I must say even with all the frustration and annoyance the end product was worth the wait.
Buying a new laptop turns any thirty something male into a five year old boy again and this was no exception. Throughout the process i eagerly awaited my laptop with childlike glee. When it eventually arrived it was everything I had asked for. Clearly well built with exceptional care and consideration. The only sticking point was the wait. Instead of bein with me within 11-13 days it took closer to a month. I had to get in touch with PCS to establish this was due to out of stock items - a fact that i feel they could have communicated to me to improve my customer experience. Overall very pleased
I was happy from submitting my specification to turning the laptop on. I was kept up to date with every stage vua email, which I appreciated. The only thing that wasn't so great was the courier, who I saw drop the package on the road outside my property, prior to delivery. Luckily it was so well packed no harm was done to the laptop.
This is the second time that I've used pcspecialist and both times the experience was very easy and straightforward. I was able to choose exactly what I wanted, place the order and track it through the build process. I knew exactly where my pc was and when it would arrive. Overall a very satisfying and cost effective experience.
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