Ordered a Samsung Laptop online on the 29th November 2012 as a Christmas present. It was shown on their website as "In Stock". I got a call from PC World to verify my identity on the same day as I placed the order and was advised that the laptop was being dispatched that day. A week later I got an email telling me that they didn't have my laptop in stock and it wouldn't be available till the 7th Jaunary. It's now the 16th and I'm still waiting for it. Never Ever EVer use PC World. I'm on hold with them now and the guy has no idea what is happening to my order and is now speaking to a manager. They have had my money since 29th Nov!!!