PC World tried to charge my dad £50 to press f11 for a factory reset on his laptop and told him it would be a 3 day job!
Not impressed with the PC World in Bristol Cabot Circus! Luckily my boyfriend knew enough about technology to realise that it shouldn't cost anything. As a mac user he had the same problem and just wanted to find out for my dad which buttons to press on a windows laptop plus he purchased his laptop from pc world. then the salesman came up with this rubbish about how desktops are different from laptops and had to be fixed differently which then rang alarm bells...
A very nice man in curry's a few stores away told us it was just press f11 and click next and charged us £0. 30 min job done!
If my dad had gone in on his own in PC World he would've been ripped off!!
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