ordered a pc steering wheel, which they used yodel to deliver that in it self was bad (see my yodel review) anyhows I phoned up pcworld and cancelled my order, however they now send a replacement even after being cancelled to an address i no longer live at, and after several emails they are saying I never cancelled order acording to 'their' records. would advise anyone certainly not to order online from them.
Yeah you could say that Pc world offers some good money savings...but not really! If you were to look on line at other companies you will find that they offer the same product for less.
I don't know that much about computers but I know how to save £100 by just purchasing a new machine from a different company!
So don’t buy from Pc world and waste your money!!
I ordered a hard disk from PCW on Sunday to fix a family members laptop. Eagerly awaiting its arrival at a bargin £29.99 but then I get an email 5 days after order saying its out of stock and that they will cancel my order or order I can order a more expensive product.
So now its either pay £10 more to PCW or go back to my usual supplier that hasnt failed to deliver.
I never was a fan of PCW and after this experience I wont be using them again and I would adivse others to go to sites like ebuyer.com for their PC needs.
I purchased tomtom device from them and it wouldn't turn on. They simply told me to ring tomtom and sort it out with them - this was within 24 hours of my purchase. I rang my credit card company up and did a chargeback - simple as that, much simpler than dealing with a bunch of cow boys.
To reply as a company, please sign up here.