I found the website easy to use and quite quickly found the raquet and shoes I wanted. Once ordered, I was given regular updates as to the status of the order. I was then informed of a 2 hour time slot as to when the stuff would be delievered - all very professional!
I spent years playing with the Wilson Hyper Hammer 120. When it was no longer available in Canada I simply moved on. Until I spotted it on the PDH Sports website. I ordered the racquet on May 7th and it arrived on my doorstep in Calgary, Alberta on the 17th. I had some contact with Brian at PDH Sports and he was very helpful. He answered all my questions and eased my concerns about ordering from a European website. What an excellent company to deal with. You haven't heard the last of me. Thank you,
Calgary, Alberta, Canada
I bought a squash racket from PDHsports over the bank holiday weekend. As I had payed for next day delivery on the Saturday which would have been bank holiday Monday they rang me that day and emailed me to inform me that he delivery would be Tuesday.
Even though I was already aware of this I thought their customer service skills and timing to bring this to my attention and resolve any problem I had with it was excellent.
The racket arrived on the Tuesday as they said and I am happy with my purchase.
I would use this company again and would recommend them to anyone.
Ordered a new racket at 1pm and received it by midday the following day without paying anymore for delivery. Very friendly and efficient customer service when I had an issue with the site. Couldn't recommend highly enough!
Prompt, free delivery, good pricing. Was able to speak to a real person and amend my order - very refreshing. Good web updates on order and delivery status. Great.
I have ordered a number of squash related items from PDH sports over the last year or so. The service has always been excellent from start to finish. I have never had a delay with delivery and my few calls to discuss items has always been met with a friendly and informative manner. I cannot recommend PDH sport enough.
Always use PDHsports because they are very helpful, very prompt service and great prices. Paul gave me some great advice about squash rackets and now have 2 of the best rackets I have ever played with.
My daughter was delighted with her new squash shoes and the fit and description were as per the website.
Very good level of customer service
I don't know if PDH is the best because I don't really know how others are working but their prices are well positioned,and service is very fast and good (site visibility and access, ordering informations, sending and packaging), so each time I have to buy some of these products I come back to PDH Sports with trust.
=> To be recommended
PDH Sports have always delivered great products, backed up by outstanding customer service. I recently ordered two new squash rackets, both with a different set of custom strings. They arrived within 24 hours of order!
They were also extremely helpful on the phone, ensuring they really do know the products they're selling.
Overall, I can't fault them. Will be back again soon.
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