Reply from Peach Guitars Limited
[REPLY]
- Reviews (176)
- Dr Glyn Banks
- 2 Reviews
Excellent Customer Service
Just bought my 4th acoustic guitar and don't usually bother with reviews but feel I should commend Peach Guitars for their consistent excellent customer service. There is never any sales pressure simply expert advice and guidance. Of course, it helps that the range of guitars available is outstanding and because of that you are encouraged to take your time and spend as long as you like evaluating and contrasting different instruments. Professional, friendly and expert service - what more can you ask for!
- Wendy
- 1 Review
Totally Faultless
I would recommend Peach Guitars to anyone. Excellent service, a phone call to check details, the amp arrived in perfect condition and the service (free delivery everyone!!) was prompt and helpful. Would use you, would recommend you
- Steve
- 1 Review
You can get some Satisfaction.
Ordered my amp, no problem, was kept up to date with delivery, was even informed about the delivery time to within an hour, impressive. Didn't have to wait at home the whole day, you know, managed to get on with my life, then have fun when the amp arrived.
- Jonny
- 1 Review
Just great! Awesome service
Delivered next day by courier at specified time. Looking forward to dealing again
- John
- 1 Review
A HEADY HAMER
BEST EMAIL IVE HAD FOR A LONG TIME THANKS PEACH,THIS IS MY SECOND ELEC GUITAR FIRST WAS A STARTER PACK,NOW I HAVE A PEACH OF A GUITAR [PARDON THE PUN HA HA ] AT £199.99,ITS TOP VALUE ON AMAZON THE SAME GUITAR WAS £499.99,AND WHEN I DEAL WITH PEACH AGAIN I HOPE JEOFF IS AROUND NO B/S JUST STRAIGHT TALKING THANKS GUYS
JOHN
- Paul
- 1 Review
- JOSE
- 1 Review
Very satisfied. Fast and in perfect condition. Thank you.
Very satisfied. Fast and in perfect condition. Thank you.
- Tim.
- 1 Review
Service was a real Peach!
Great service from these guys - I will be using them again in the very near future.
- Happy Customer
- 1 Review
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- John-Paul Hayward
- Oswestry, GB
- 2 Reviews
Simply the best guitar shop in the UK.
I first went to Peach to buy a Dr Z amp as they are the only European distributor. They sat me down, brought me numerous cups of tea and let me try every amp in the shop. They then drove me back to the station in Braintree. This was above and beyond normal service. Since then I have acquired numerous guitars and amps from John and would not buy gear from anywhere else. Their range of stock alone is awe inspiring! I don't hesitate in sending any of my guitarist friends straight to peach for anything guitar related as I know they will come back happy.
My last purchase was a PRS modern eagle that John got in specially for me after I bothered him night and day for two weeks. He delivered the goods as always and I couldn't be happier. Amazing guitar, amazing service. Try this shop and I guarantee you will never use another
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- Matthew Speed
- 1 Review
First Class A1 Customer Service.
Cant find fault with these guys, try as I might.
Shop full of the finest gear catering for all ages and abilities. check
Great bunch of guys with all the time in the world for you. Check
Knowledgeable friendly staff but not opinionated. check
Great prices. Check
Always have what you need. check
I wish I could do my weekly Tescos shop in there too...
Trust 100% and pay them a visit. Its impossible to leave without wanting to buy at least half the shop.
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- John Clift
- Saffron Walden, US
- 1 Review
Friendly, knowledgeable service, and an excellent range of guitars
I bought a Taylor 214 at the Peach Guitars shop a couple of weeks ago. I was helped by three different people, all of whom were knowledgeable and friendly. There was little 'salesman' type pressure, and they encouraged me to try whatever guitar I liked. They willingly gave me a reasonable price on a trade in guitar, and after trying five different Taylors I came home with the 214, very happy with it, and feeling I had found an excellent guitar shop. I'll definitely be back later in the year when I plan to buy another resonator guitar for slide blues :-). I have already recommended this shop to my brother and a couple of friends, and I don't do that lightly.
- Darek
- 1 Review
Just EXCELLENT Service !!!!!!!!!!!!!!!!!!
Just EXCELLENT Service !!!!!!!!!!!!!!!!!!
- The Chief
- 1 Review
Peachy service from Peach guitars
I was looking for a Souldier strap for my guitar; there are not very many outlets for them in the UK, but Peach Guitars is one. Their website came back in a Google search and I had a browse around. The site is well laid out and it is easy to find what you are looking for. I ordered the strap easily, the payment transaction was straightforward (I paid using Paypal) and the strap arrived the next day (with courier tracking). The strap was well packaged and just what I expected. All in all an easy no-fuss transaction.
- Gary Ashwell
- 4 Reviews
Great service at a great price.
Very helpful people, I dealt with John looking to buy a Marshall Vintage Modern amp, he advised that they had two ex demo ones in stock. The price was really good so I ordered one.
It arrived on the day specified and I was kept informed of shipment and delivery time.
A really good service, and in this day and age that counts for something in my books.
Thank you.
- Peter
- 1 Review
Great product, competitive price, super delivery.
One of the only 2 JHS pedals dealers I know of the UK, and Peach sell them an average of £15 cheaper per pedal than the other dealer.
Not only was delivery free, but it was tracked and fast and I received updates as to when it would arrive. All in all, great service. I also emailed for info about the pedal before I ordered and received a detailed, speedy reply from John.
Will use again!
- Margarida
- 1 Review
Fab!
Fast and reliable, will definetel;y order from then again. The item arrived the next day, in perfect condition, absolutely perfect. Counting the days 'til the next payday for my next buy from them!!! \o/
- Ricky
- 1 Review
Great service, stunning Guitar
I purchased a Taylor Grand Orchestra 1st edition which is an amazing guitar. I found the model on a different site & after shopping around found it for £400 less on Peach Guitars. Delivery was perfect, I got a 1 hour time slot & it turned up in that hour. The instrument was spotless & the packaging very robust. I would highly recommend Peach Guitars.
- SEAN
- 1 Review
Great service! Fantastic comms and super fast shipping. What more could you want?
Great service! Fantastic comms and super fast shipping. What more could you want?
- David
- 1 Review
Fast shipping to Germany, friendly contact, guitar as described! Thanks! Will come back!
Great buying experience, I can recommend this shop!
- Julian
- 1 Review
Excellent service , great prices and easy delivery .
Great service and competitive prices . Guitar arrived next day . I,m very happy with it (NRP Triolian). And will be happy to shop again and recommend to friends .
- Robert
- 1 Review
- John Hudson
- 1 Review
Fine, no problems, very happy.
Placed order, arrived next day with no problems. Best price I could find as well, so very pleased.
- Alejandra
- 1 Review
great service and good prices , really fast shipping.
This is a very good shop with amazing customer service and personalised attention to clients , prices are great and the shipping is very fast .. totally recommended,.
Alejandra
- Ian Evans
- 1 Review
Top service, Trusted seller
I ordered an item from their website around midnight on Sunday. Paid with paypal. Simple transaction. Had a dispatch email by 9.30 on Monday with tracking details. Item arrived on Tuesday via courier. Never been in the shop personally but the mail order service is first class.
- Carsten
- 1 Review
Excellent communication, fast delivery, impeccable product
I bought a Suhr Scott Henderson which was shipped in Germany. Very good e-mail contact, flawless guitar, safe delivery.
- Colin
- 1 Review
Peach Guitars provided me with the opportunity of a lifetime
My conversations, questions via telephone, and email, have been honest and respectful, with John and Jeff of Peach Guitars. A pleasure to deal with.
I was so fortunate to be able to buy one of the Suhr Namm 2013 Collection guitars from them, a beautiful dream guitar, that Peach Guitars outbid the rest of the world for.
They are very knowledgeable, experienced and offer their advice openly, even if you do not decide at that time. And just as important, they do not try and push any prospective buyer into a sale.
John and Jeff came highly recommended to me from another guitar friend, some time ago, who said they were great to deal with, even if you could not visit them personally.
Thank-you John and Jeff both for giving me the opportunity to buy a fabulous individual one-of guitar that John Suhr's luthiers made especially, using rare hardwoods, for the 2013 NAMM event.
- vernon hampton
- 3 Reviews
quailty product, fast service.
I've been looking for a Guild F212 in Tea Burst for over 2 years. I received the used Guild 12 string in super quick time and it was in fantastic good as new condition and a better price than a used 212 from Ebay and the U.S.
Thanks
- John
- 2 Reviews
Friendly, honest advice given over the phone. Excellent service and super guitar.
This is the first time I have ever bought a guitar unseen! A Joe Bonamassa ES-335 VOS. A couple of detailed telephone conversations were enough to convince me that I was dealing with staff in a quality guitar shop who knew their stuff! The guitar was exactly as described and I'm thrilled to bits! Delivered on the dot with updates on the exact time it would arrive - and it did. Thanks Peach guitars.
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- Kevin Veale
- Bath, US
- 1 Review
Really, REALLY impressed
Ordered a lefty LTD EC-256 Lemon Drop online on Thursday. Guitar arrived at 10am on Friday having been informed of the 1 hour delivery time slot earlier.
I've bought a few guitars online with varying success. Some have been well set up but have taken a while. Some weren't even in stock despite being advertised as so. The one before this arrived needing a full fret-dress despite the shops website shouting about a 5-star set-up for every instrument!
So imagine my delight when the LTD arrived in less than 24 hours and was absolutely perfect out of the box. Plays like a dream. The low E string was (very) slightly flat - that's the only thing I could find wrong. Thank you very much. I will be back for sure!
- Ian S
- 1 Review
Great service, very helpfull, goods arrived very promptly.
I ordered a pedal on line, which was dispached very quickly, shop was very helpfull when I called about delivery. Very satisfied.
- Lee cowie
- 1 Review
- Daragh
- 1 Review
Friendly, fast, knowledgable.
Fitted my brake lite in my Dr Z prior to shipping. Speedy delivery. Would recommend.
- Darren
- 1 Review
10/10 the best in the buisiness
I've now bought a H&K TUBMEISTER 36 and 4x12 and more recently Prs tremonti , the sevice I recieved on both occasions was top class "highly recommended"
- John
- 1 Review
Great service / fast delivery
I've used Peach Guitars on two occasions now and both times they've been very fast to deliver. Their customer support has also been great - replacing a faulty item the very next day so that I could use it at a gig. Highly recommended.
- Joe C
- 1 Review
Amazing product, Superb and fast service and great communication from company!
I ordered the Souldier Jimmy Page stainglass window strap, and is absolutley beautiful. The attention to detail and quality is amazing and to top it off made out of recycled seatbelts.
A massive thank you to peach guitars for the fantastic service and speedy delivery! We had up to date emails and texts regarding the packages where abouts and when it will be delivered.
Will definately be using your services again in the near future and thanks again!
- Mike
- 1 Review
Service and Product could not be Better
Guitar arrived next day in perfect condition after being checked by the person who answered my inquiry over the phone. Price was the best I could find online, however even if the product was a little more I would use Peach Guitars again. Thanks Mike
- Dave
- 1 Review
First class advice,service and product
Maz 18 NR exceded all expectations,it ticks all the boxes for me Les Paul,Ric 12,Tele,all sound great, touch response is superb i love this amp !!!!
- Tommy_Gun
- 1 Review
Online Buying Perfection
This was my first online purchase of a guitar. I was very uncertain after reading poor reviews of a number of sites including the one I was going to order from not mentioning names (GAK). I came across Peach who just happened to have the rare acoustic I was after. The transaction was perfect and I was notified of my order progression step by step. Free ultra fast delivery + my guitar arrived well packaged. I recommend noting your mobile no' on your account as you will also receive courier texts notifying you exactley when to expect your new toy. I will be using Peach again !
- Merlin
- 1 Review
great store
always reliable with delivery's bought an expensive guitar from them and it came completely as was described and they have pictures of the actual guitar on the site from a lot of different angles which is awesome. Also with last order they upgraded my patch cables just cos they didn't have any in stock!
