I purchased a host for them and they just suck. It really is as simple as that. Their customer support is slow and when they respond they never respond with answers but rather with more questions that they assume you are going to know. Their downtime is ridiculous. They constantly have down time and my server gets rolled back 2-3 times daily. Not only is that annoying on its own but they never take blame for anything yet use your server as a scapegoat for their own issues. Honestly for a good amount of time they were decent but my experience with them has just been a bumpy ride. I have gone the MOST a week without sending them a ticket about an issue but it is just constant bad service. I cannot wait to switch hosts and stop paying these guys the amount I do for this shit I receive.
Well firstly I thought their deals were good (which they are) and I bought a dedicated server on saturday. After reading that they were not open on weekends I had to wait till monday, which I was fine about as they are entitled to a day off. So monday morning I get an email saying " This is a ticket we have opened to show our progress on your server" I ask them later that day when It may be up, no reply. The next day I ask, no reply all day and I thought it was a joke as my server was not being setup and I was being ignored. So when I finally emailed them saying "I want a refund", surprise surprise, I get a response "Sorry for the delay it will be up in 4-5 hours" I said this is not good enough I have bought a server with someone else who put my server up in mere hours. They denied giving me a refund and finally put the dedicated server up saying, "Here it is, we've also sent you an email to log in to the control panel". I check my emails, NO EMAIL. So now I emailed them asking where is it? When did they send it, No reply. It is now the 3rd day, (technically 5th day) I have a server with no password no panel and no access. P.s Im still waiting for a reply. I am sure their servers will be fine but as for the setup time and the support, its shocking. Going with "Zare" next month.
I purchased a server to run Tekkit. I have no complaints whatsoever. Setting up didn't take long, the service has been smooth and the staff have been very helpful and friendly. Also it's brilliant value. I'll happily recommend this service to anyone.
I am very disappointed in the user experience for setting up my Minecraft server. The instructions on how to do it are too vague. My server is still offline, and I have not been able to find any information about how to bring it online. In addition, the support help have not been available since early Friday. I left messages in the "support window" but have not been contacted back. It is now Monday and my server is still not online.
Peak hosting helped make my server a successful "public" server. You need to know a little but about Minecraft servers before joining with Peak. I would say you should run a private server on your computer before going with peak since it does require SOME experiences. The customer service is more than amazing! 100 Stars! I asked some annoying questions but they treated it like a true professional! Thanks Peak Hosting for hosting my server! You too should get your server hosted by Peak!
Get A Server By Following This Link: http://www.peak-hosting.com/whmcs/aff.php?aff=065
Im very happy I chose to use Peak-Hosting for my Mine craft Server. The whole process has been so easy. I did run into one thing I wasn't sure about. so I sent off a support ticket for some assistance expecting to have to wait a day or 2 for a reply but i barely had time to go and make a drink and the reply was back with the correct answer for my problem. I have honestly never received such prompt support from any service as i have from Peak-Hosting. The quality of the service is 10/10. Getting setup was a piece of cake with the tools and features provided. I would HIGHLY recommend anyone wanting to setup a Minecraft Server to use Peak-Hosting.
I have this old host their awful but they were sponsoring because I have a YouTube channel and they started being less reputable so I approached peak hosting and showed my YouTube channel and they are sponsoring me with some private servers so that I can continue my series!
I have payed for a number of servers through various hosting providers but peak-hosting has been by far the most economically ballanced and best maintained. There sercice is lightening fast and there staff is very courteous. The will be my new hosting provider.
everything is great on my server.. but it times out sometimes and kicks everyone on the server every now and again, which can get annoying if we are on for about hours trying to get stuff done.. but you can relog straight away so is not a big problems its just annoying..