Peanut Print reviews

Peanut Print reviews

Excellent
9.0
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Review by confirmed purchaser

Over 6 weeks before I heard anything

OK, it was a cheap little order, just some business cards, but I heard nothing for over 6 weeks.
Plus, when I tried to track down the online order it looked dodgy, different companies names and no clear picture of who to contact. So I gave up and wrote it off, ordered again from another supplier (250 cards free!). They came within days.

Then out of the blue they suddenly started emailing me like I'd just placed the order, and lo. they did eventually deliver the cards as per my order.

I haven't a clue what this was all about, but can hardly recommend them, especially if you are working to any kind of deadline.
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Review by confirmed purchaser

BRILLIANT customer service!

I came across Peanut Print on Wowcher and often when you do these things and THEN you have a question regarding their product or service, you get a short quick reply but Susan, Greg and 'Mrs Peanut' went out of their way to assist me in my efforts to print a small amount of business cards. The size of my order and the fact that i had a voucher didn't mean that their service dropped at all. I'll def be back!
peanutprint.co.uk

Reply from peanutprint.co.uk

Hi Abigail

We would like to thank you for taking the time to review us.
We treat all our customers the same, no matter how big or small their order is, every customer is important to us.

Enjoy your business cards.

Kind Regards
Peanut Print Team.
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Review by confirmed purchaser

Very impressed with this company

Simple ordering process, easy payment and fantastic product delivered promptly and efficiently. I will certainly use this company again.
peanutprint.co.uk

Reply from peanutprint.co.uk

Hi Nathan

Thank you for taking the time to review us. We appreciate your kind comments.

Kind Regards
Peanut Print Team.
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Review by confirmed purchaser

Updated review : 2 to 4 stars to reflect the exellent aftercare customer service received.

*Read the whole Review for a full reflection of the transaction*

I purchased a WoWcher for double sided business cards paying £8.99 (Claiming to be a huge saving on a bundle worth over £50)

I went to the Peanut Print website as stated on the wowcher (didn't work on my iphone5 had to do it on my laptop) and created the business card. I was already a bit disappointed since the site wanted MORE money to use your own image, so I had to use a stock image from the site.
After I'd finished. I quite liked my design, dispite it being pretty generic and not having my own logo, I thought the result was pretty good.
Then when I went to check out it told me a price to pay for my order. (Somewhere in the region of £18)
I thought awesome. I've saved around £9 buying the wowcher. Not really up to the value of the £50 I had been led to believe. But I thought half price for what I'd selected wasn't that bad.
However. When I entered my wowcher code into the available voucher code box. All it did was take off the amount I'd paid for the wowcher (£8.99) so I was left with a balance of £8.98 to pay to get my order.
So I made no saving at all what so ever.
Now, to be fair this could just be an isolated issue in the way the two companies interact with each other. It may be solely WoWcher leading me up the garden path.
Whatever the reason. I was left disappointed having to open my wallet to pay for an item I thought I'd already purchased.
So when the cards arrived. I hope at least they will be decent Quality. And worth the £18

***UPDATE***

After posting my review, Carole the Head Nut (her description, not mine) contacted me from Peanut Print to explain their order system and give me a Goodwill credit.
I passed on what my expectations had been from my WoWcher and the difference between that i got.
Carole highlighted what the deal was, and the wording of the WoWcher was acurate and the reasons for the extra costs and in the end we thanked each other for our time.
I suggested improvements or changes to the way the woWcher and order system related to it worked and i was honest with why i had been disappointed. Stating that when i purchase a discount offer i expect it to be all inclusive and no more to be paid.
Carole explained that they could look at simplifying the system for special offers and listend to me. making me feel valued as a customer.
As it turned out i had selected options in my order that were not included by the WoWcher (earlier delivery time). I said i now understood the process but still felt that what i wanted was some double sided business cards for the deal price. but i did apologise for being a pain in their side. this was all on (16/4/14)

The business cards i ordered arrived Today (17/4/14) by courier and they are decent quality.

In comparison to this exellent resolution and Superb customer service from Peanut Print WoWchersfaceless and generic after care was/is terrible. they contacted Peanut print almost two days after i had contacted them. which was about half an hour after Peanut Print had treated me like an actual person, resolved my issue and been pretty fantastic with their customer service.

After all my direct correspondence and exellent resolution/customer service skills
I can honestly say I trust peanut print and would use them again, however i dont think ill be purchasing from WoWcher again.

deal with Peanut Print Directly, they are willing to listen and will provide a quality service.
peanutprint.co.uk

Reply from peanutprint.co.uk

Hi Ryan

Many thanks for your updated review and your kind comments.
Your business is appreciated and client feedback is so important to allow us to improve and grow.

We look forward to working you again.

Kind Regards
Peanut Print Team.
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Review by confirmed purchaser

Great quality business cards and superb value

Ordered business cards for my daughters Body Shop At Home business and needed to keep the costs down (the Vista print offer that everyone must have seen is a big con!)

Cards arrived when they said they would, comms were great and the quality really surprised us. All that and great value too. Will definitely use again and recommend the service.
peanutprint.co.uk

Reply from peanutprint.co.uk

Hi Martin

We are glad you were happy with the service and product, your comments and business are very important to us.

We look forward to dealing with you again.

Kind Regards
Peanut Print Team.
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Review by confirmed purchaser

Wowcher deal was not as good as I thought it was going to be

Cards look good but deal was not as good as wowcher made out
peanutprint.co.uk

Reply from peanutprint.co.uk

Hi Robert

Thank you for taking the time to review us.
As explained in our previous communication, the order you placed was on our main site for 125 Business Cards rather than our Wowcher deal which was for 500 Business Cards.

Your business is appreciated and we hope to work with you again soon.

Kind Regards Peanut Print.
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Review by confirmed purchaser

Couldn't have asked for better service!

The service received was very personal and first class. If you have any problems then they are more than happy to advise and help. Would strongly recommend.
peanutprint.co.uk

Reply from peanutprint.co.uk

Hi Steve

Many thanks for your kind comments. Your feedback is important to us and we look forward to dealing with you again.

Kind Regards Peanut Print Team.
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Review by confirmed purchaser

So far so good

I haven't received my cards yet so unable to make a complete assessment of the product.
I do wish there was an option on designing the card to put the information where I wanted it to go and centralize as I wished
peanutprint.co.uk

Reply from peanutprint.co.uk

Hi Lilian

Thank you for your comments. We try to make our templates user friendly to our customers. We value your feedback and will take your comments on board.

Enjoy your business cards.

Regards
Peanut Print Team
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Review by confirmed purchaser

Perfect.

Overall quality was great. It was of great quality even though the price is less than half the local printer
peanutprint.co.uk

Reply from peanutprint.co.uk

Hi Cham,

We appreciate your kind comments and look forward to working with you again.

Kind regards
Peanut Print Team
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Review by confirmed purchaser

Good value for money

A very good alternative to the company that advertises on TV for stationary . Not as big a choice but definitely please with the style , quality and finish .
peanutprint.co.uk

Reply from peanutprint.co.uk

Hi Peter

Many thanks for your kind comments and taking the time to review us. Your business and feedback are important to allow us to improve and grow.
Hopefully work with you again soon.

Regards
Peanut Print Team
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Review by confirmed purchaser

On the pulse

Simple and direct with very nice design
Easy step application
peanutprint.co.uk

Reply from peanutprint.co.uk

Hi Jeff,

thank you for your kind comments, hopefully we can assist you with future projects.

kind regards
Peanut Print Team
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Review by confirmed purchaser

Fast, efficient, excellent communication and cost effective for a small business like ours

Fast, efficient, excellent communication and cost effective for a small business like ours
peanutprint.co.uk

Reply from peanutprint.co.uk

Hi,

We are glad you were happy with the service and product, your comments and business are very important to us.

Kind regards
Peanut Print Team
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Review by confirmed purchaser

choice vast , quick and easy to make business cards personal

I looked at various sites to find a decent selection of Business cards all quite very bland except for my new found freinds at Peanut Print. Very quick to organise , both payment details and delivery. Well done I will be back. Ray RCH Services
peanutprint.co.uk

Reply from peanutprint.co.uk

Hi Ray,

We try extremely hard to achieve this very goal. Quality and speed at a sensible price... peanuts even!

Kind regards
Peanut Print Team
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Review by confirmed purchaser

Excellent

The online software was a breeze to use, easier than some I could mention.
The delivered item is really good, I am pleased with the finished product, and it arrived quite quickly.
I would not hesitate to recommend Peanut Print to my friends and colleagues.
peanutprint.co.uk

Reply from peanutprint.co.uk

Hi Richard,

We have tried to make the site as clear and easy to navigate as possible and its great you have found that's the case.

kind regards
Peanut Print Team
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Review by confirmed purchaser

Excellent

Speedy reliable - what more can you ask ?
peanutprint.co.uk

Reply from peanutprint.co.uk

Hi John,

we appreciate your comments and look forward to working with you again.

Kind regards
Peanut Print Team
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Review by confirmed purchaser

Business Cards in a Flash!

A friend told me recently of an amazing offer from Peanut Print - free business cards! I was definitely interested!
Their website is SO easy to use, and my cards arrived today - super speedy delivery!
I'd highly recommend Peanut Print to anyone!
Thanks, guys!
peanutprint.co.uk

Reply from peanutprint.co.uk

Hi,

Thank you for taking the time to review us, we are delighted to have been able to help.

Kind regards
The Peanut Print Team
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Review by confirmed purchaser

Fantastic cards produced to an extremely high quality!

I found this company, communicated with me at every point in the process of providing me my cards.

I am extremely happy with the end results and how expeditiously this was all done.

Regards

Norma Clarke
peanutprint.co.uk

Reply from peanutprint.co.uk

Hi Norma,

We appreciate your comments and look forward to assisting you with other projects in the future.

Kind regards
Peanut Print Team
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Review by confirmed purchaser

Eyecatching design

It took me a while to find some free business card designs for my new business. I was attracted to the designs at Peanut Print and it was easy to enter the details I wanted and place the order. The business cards came as described. I am really pleased with this initial trial of Peanut Print. I shall use Peanut Print again when my first batch runs out. Thank you.
peanutprint.co.uk

Reply from peanutprint.co.uk

Hi May,

We're delighted to have been able to help, thank you for taking the time to review us.
Hopefully work with you again soon.

Regards
Peanut Print Team
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Review by confirmed purchaser

Good Service

Buy with confidence
peanutprint.co.uk

Reply from peanutprint.co.uk

Hi Robert, Your business is very much appreciated as is your kind comments. Thank you for taking the time to review us.

Kind regards
Peanut Print Team
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Review by confirmed purchaser

Excellent Service & great value (PP only) Many Thanks

Excellent Service & great value (PP only) Many Thanks
peanutprint.co.uk

Reply from peanutprint.co.uk

Hi David,
Thank you for taking the time to review us. This is exactly what we're working to achieve.

Kind regards
Peanut Print Team

Why buy from Peanut Print?

Most affordable high-quality printing companies in the UK

Super-fast online printing at absolutely NUTTY prices, that's us in a nutshell. We are one of the most affordable high-quality printing companies in the UK. Our multi-million pound, award-winning business has been serving business customers throughout the UK for TWENTY years. Our state of the art production facility prints 24 hours a day, so we can accommodate the most urgent client demands. We think we have the perfect mix for our customers: great service, nutty prices, and 24/7 availability. Why not talk to our Head Nut today, we'd love to be involved on your next project. Order your business cards, flyers, leaflets, booklets, design your own, and much more at www.peanutprint.com

Visit Peanut Print

The Head Nut

Call us on: 0845 474 0828
We live here: Scotland
United Kingdom

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