Great customer service and follow up. I was called immediately when one of my items was not available immediately to dispatch to ask me whether I wanted to wait or receive one immediately and one later. Very rare that you get this level of customer services. I'll be back for more and recommending to others.
Rang Simon before purchasing and gave me good advice as to what the best wheels for my usage was. Shipping was quick and once installed, I needed some help with my gearing, so gave Simon and ring and he told me what I needed to do - brilliant! I would definitely recommend Pedal Pedal to anyone.
I hired a demo ISM Adamo TT seat for 2 weeks and the service was brilliant. After the hire period I sent the seat back and purchased one. The whole experience was excellent and it was a pleasure doing business with them.
I placed my order with pedal pedal as they were offering the best price for speedplay pedals. The order process was simple and straight forward. After placing my order I has a query regarding delivery and contacted them by phone. They responded immediately and answered my question in a professional and pleasant manner. Customer service is excellent and I will be using them again.
I ordered the wrong size cycling helmet, and telephone to reserve a larger size.they did,nt wait for me to return the helmet before they sent the replacement. They despatch it straight away. I was pleasantly surprised and will certainly check them out first for all my cycling needs.
Ordered Sunday with free standard delivery, posted Monday arrived Wednesday well packed and included postage paid return packaging in case of any problems. There were none. First class service and communication throughout. This is the third set of MKS pedals I have bought, there are excellent reviews all over the web, however if you are concerned about making cosmetic marks on your cranks they should be fitted with pedal washers. It would have been nice to have been able to buy these at the same time as they can be hard to find and must be a high margin item for retailers.
Very easy and helpful, quick delivery I would have no problim in recommending this company, you can phone them for a chat if you want some advice on a product I phoned and sent a number of emails discussing my purchase before making my mind up this was not a problem for them and helped me to ensure I got what I wanted