My cyclecross was ordered on the Monday and delivered on the Weds evening , good communications , good service and backup .
There was a defect with saddle cover , however the full saddle was. replaced by the weekend .
So far excellent service
I ordered a new bike from Pedal On through the Government Bike to Work Scheme.
My new bike was delivered very quickly after they received all relevant documentation & found the staff very knowledgeable & helpful. I would definitely use Pedal On again.
Visited the store twice and each time got great service. However misled (accidentally I hope) over the availability of replacement parts for a pair of shoes and talked into buying an unnecessarily expensive pair of pedals. When trying to get replacement buckles got wrong advice over replacement. On notification they did however send free set that do the job but aren't as good as originals.
Despite this I would buy from them again as I now know what to look out for and feel that I've been unlucky. Indeed colleagues at work who I've recommended try pedal on have been very pleased with their purchases.
I bought a Giant Anthem X3 on the sale. Great price and the bike was delivered within 3 days. Excellent service.
Great service. Ordered the bike on the Tuesday morning after a phone call, having been "told" by the website that the bike was out of stock the previous evening. Staff were keen to help me put a deposit down even though I was at work and therefore with limited access to IT systems, and agreed to reserve the bike till the evening. The bike arrived the following day!
I'd looked for the best price and Pedalon beat all the others. The shop was very helpful on the phone and dispatched the bike straight away. The delivery and packaging were excellent. Finally the bike was in perfect order. I'm very pleased with this bike and the price, which meant I could get a much better bike as a result.
Ordered a new Giant Anthem X29. Arrived rapidly & well boxed - just had to put on pedals & straighten handlebars. First ride - bike set up well, excellent bike - would recommend along with Pedalon. Absolute bargain.
Fast turnaround for bike parts
The product I was looking for was the cheapest on the internet here; ordered online, despatched the same day and with me the next day.
I was kept informed all the way through. I would recommend them without reservation.
Had the pink handlebar tape other sites had sold out of so was very pleased to find it here! Easy purchase process and arrived within 48 hours, no extra charge for postage and bonus points for using Royal Mail - straight through the door and none of the faff we get with other courier companies. Thanks Pedalon!
Ordered a mech hanger from Pedal On great price came the next day free postage spot on I gave the guys the wrong postcode when Ordering I phoned them the guy I spoke to said sorted and it was many thanks Pedal On.
Website description was really good and made it easy for me to order the correct part. Free postage and 10% off rrp too!
Would recommend to friends.
new bike arrived very quickly after ordering Giant Anthem x 29er very happy with product worked flawlessly after un packing . Had to fit my own pedals and a descent saddle but still fantastic value for money .
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