Bought a pen for my friend for Christmas, she has everything so was unsure what to buy. She likes quality things so decided on a Cross pen, she works in an office with me!
Product arrived quickly and it is absolutely beautiful, I bought one about 20 years ago, although it is a little scratched now!
I just know she will love it and treasure it as a quality, stylish gift from a good friend!!
Would definitely recommend this site and will ue it again for my son's 16th birthday next year!
Bought a Ohto Slimline Purple Ballpoint Pen - only cost 11.99 (plus P&P) but the quality was dreadful and so returned over 2 weeks ago. Had to pay return postage. No confirmation of it being received as yet but hopefully refund will appear on card!!
Had trouble with the web site so called up the service team who handled my order with speed and efficiency.
Pens due to arrive after 4-5 days, but actually arrived after 2 days ... stunning!
I ordered a gold pen on behalf of my Mum as a present for my Dad on their 50th Anniversary. I looked at lots of websites and this was certainly the easiest to use and the prices were the most competitive. Nice to see the engraving options on the screen. Excellent service.
Great variety, excellent customer service, quality finish. Not once but every time.
I ordered two pens as Christmas gifts.I couldn't be more pleased and can't wait to give them as I'm sure the recipients will be as impressed.
They arrived prompty, carefully packed and beautifully presented, I shall be proud to give one to my sister, the other to my best friend.
I also telephoned with a query and received excellent customer service. Faultless!
Easy to understand website, easy to personalise pens, efficient checkout/basket and quick delivery. Whole process was quick, simple and efficient - no glitches - just what we needed.
I brought this fountain pen for my boyfriend/partner for this Christmas..He has everything of a high quality so is always hard to buy for!
The pen looks and feels expensive & comes in a very nice presentation box.the engraving looks well done and adds to its looks.
I think he will be very happy with my selection.
The website was esay to follow and simple to use
Recommended to me by a friend & I couldn't wait to go online & find my new pen!
The website is easy to use, there's so much choice and it's cheaper than anywhere else! Postage is free which is a bonus & delivery quick.
When I order something I'm impatient & want it quickly - Pen Heaven delivered!
I'll definitely be returning for more.
For my uncle's birthday gift I bought engraved journal & pen...as soon as my uncle unwrapped the gifts...omg..the expression & smile oh his face was so visible it said it all! :-)
Would definately shop again here!
Really good, quick service. The journal arrived and I was really pleased with the quality and finish and the embossed lettering that I had requested. Would use this company for similar items in the future.
I scoured the internet to find a good pen store who did engraving too and came across pen haven. They have a good website, easy to navigate and it even tells you if the pen is in stock or not.
As this was a anniversary gift, I made sure to place my order in advance and even paid for the next working day delivery (which was two days later, as I had placed the order in the mid-afternoon) and I requested engraving.
A few days passed and no dispatch notification to my email, no update online, no one to speak to on a weekend (as it was a saturday I checked).
So on the Monday morning (a week later), had to phone to find out where my order was and suddenly within an hour of the call the item had been dispatched.
So ... I was forgotted about, probably because I am one small person, singular order. So just be warned to follow up your order with phone call!
lovely pen especially for a female and it will fit nicely in top pocket, i had it engraved and was impressed with the quality. It also came in a lovely presentation box. I would buy again. It came within a few days.
I was pleased with the products and the pricing of Pen Heaven but was let down on delivery. When I ordered an item that was advertised as in stock, I was later contacted and told that the delivery to them hadn't arrived and hence they couldn't fulfill my order. As a result I missed the Xmas post.
This may however have just been a one off glitch as when I ordered another option it went through smoothly.
I have used Pen heaven twice now very pleased with purchases easy to use web site reliable, good ideas for gifts.
Efficient service and I have recommended to friends, would definitely buy from Pen heaven in the future, also a broad range of prices to suit everyone.
Bought the refillable, embossed journal and the recipient (arty, early 70s woman) was delighted with quality and individuality of subtle embossing.
Well worth the money: looked more expensive!
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