Perfectglasses reviews

Perfectglasses reviews

Good
7.3
from 0 - 10
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Review by confirmed purchaser

excellent service, price and delivery - highly recommended

Had my glasses reglazed. Fantastic price and saved £'s. Excellent quality and thin lenses. Will be recommending perfect glasses to all my friends and family.
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Review by confirmed purchaser

the best I've ever seen

Perfect glasses, they do what they say on the blog!
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Review by confirmed purchaser

Brilliant

Great prices,quality goods,speedy and informative delivery service
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Review by confirmed purchaser

Excellent product and price but delivery a little slow

Exactly wat I ordered. Excellent price but slow delivery.
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Review by confirmed purchaser

Can see clearly now - great specs!

Very easy to use web pages. Excellent choice of frames at prices to suit every budget. Ordering was not at all complicated and quick to do. Delivery service excellent with a one hour slot for delivery texted in advance. Overall a really good experience.
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Review by confirmed purchaser

unsatisfied

Website and reviews gave a promising start but experience was not matching to them. Didn't hear anything from them so called after two weeks to know I am suppose to pay more for lenses. Customer service staff was kind enough to waive additional charge after discussing. Finally got glasses after 3 and a half weeks and found to be a magnifying glasses instead of prescription as I could see/ read better without glasses. Something went wrong there. Went back to my optician to recheck my prescription and that is completely fine with trial glasses. Still need to contact perfect glasses about this but not happy at all with this. Wish I had gone to local optician.
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Review by confirmed purchaser

Excellent service throughout

They were good from the start when I went to web chat to get help finding glasses . Once I chose them I was kept informed every step of the way . Excellent thanks
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Review by confirmed purchaser

Good choice, good service. Great glasses

My friend let me know about the 60% off sale at perfect glasses, and I needs a pair of prescription shades, so I thought I'd have a look. There was a wide selection on offer, and lots of useful information, especially about the dimensions of the frames. I would have liked a more sophisticated search option on the site, so I cold filter my choices more easily, but I liked the ability to save glasses for comparison later.
My glasses arrived today, and I'm really pleased with my choices. I wasa bit unsure about one pair, but felt it was worth ordering them as they really weren't expensive, and I knew I could return them if they weren't right. As it was, they are great. I was kept well informed about the status of my order, arranging delivery was a breeze using text message, and e service was quick and easy. I will use them again
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Review by confirmed purchaser

Excellent service.

Very good service, was kept updated at all times with both the order and delivery.
Would recommend without a doubt.
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Review by confirmed purchaser

Excellent

Have bought from Perfect Glasses a few times and have found the quality, prices a d delivery to be excellent. Highly recommended
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Review by confirmed purchaser

Good value glasses slow delivery

Good value glasses would recommend but disappointed with the speed of service
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Almost Perfect Glasses

Definitely recommend this company for good value good quality glasses. Tip: have your latest prescription in front of you when you go on-line together with a ruler to measure distance between pupils. My only niggle is that my glasses took longer to arrive than expected although the ones I ordered for my husband were delivered after a few days. Customer service was good - received timely updates from Emily in Customer Services. Now designer glasses have arrived and they are excellent.

This review has been reported to customer service by the company for missing proof of purchase.

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This review has been reported to customer service by the company for missing proof of purchase.

Customer service is in the process of investigating this review.

Following this investigation, it will either be deleted or returned to Trustpilot.

See our review guidelines here.

This review has been reported to customer service by the company for missing proof of purchase.

Customer service is in the process of investigating this review.

Following this investigation, it will either be deleted or returned to Trustpilot.

See our review guidelines here.

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Review by confirmed purchaser

Glasses are much cheaper than the high street but the service isn't very good

I ordered a pair of prescription sunglasses, my prescription is a simple one but it still took over two weeks to receive them. When they did arrive the tint in the glasses wasn't what I had ordered and the style didn't suit me. I contacted customer services who asked me to return them so they could check them. I sent them back by royal mail recorded delivery and asked for a replacement pair in an alternative style. To date they have said they can't find the glasses even though I have the signed for receipt and no mention of a replacement. Not very happy with the service so far.
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Review by confirmed purchaser

Excellent value for money.

Have three different looks for less than the price of one pair on the high street.
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Review by confirmed purchaser

Not quite as good as my first purchase

There seemed to be a bit of a problem this time with my order, almost as though it had been lost. I remember the first time I ordered receiving constant updates via email and SMS, but this time nothing. I emailed after a week which suddenly triggered a new confirmation email, then it all went quiet again. A phone call a week later then got the order delivered within 3 days. They were always very helpful and courteous, but I was either unlucky or there is a glitch in the ordering system. Excellent value for money, though, so I'm quite happy to recommend them to other people, with the proviso that Perfect Glasses may need to be chased up to complete the order.
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Review by confirmed purchaser

Took over to weeks to arrive

Im not sure this is really PERFECT GLASSES as it took over two weeks to delivery one pair of glasses.. I emailed twice too receive excuses each time, maybe try another company ...
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Review by confirmed purchaser

Good value for money

Good value for money.

perfectglasses.co.uk Details

About this company

Visit Perfectglasses

Contact information

Call us on: 0845 363 11 55
We live here: Unit 27, Old Gloucester Street
WC1N 3AF London
United Kingdom

Category

Perfectglasses is ranked 32 out of 33 in the category

Perfectglasses is ranked 23 out of 24 in the category Sunglasses

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