Good website and products, poor communications re delivery
Review by confirmed purchaser
It's really easy to shop using the Pet Supermarket website, and they have a fantastic product range. However, they took their time with delivery and when I rang to ask about when they would despatch, the person I spoke to was very defensive, saying that I hadn't paid for express delivery! I do alot of online shopping and despite not always paying for express delivery, my stuff has turned up within a few days. Not so with this lot! I wasn't in a rush for the products but the attitude of the person I spoke to was a bit unsatisfactory. Also, I received very few updates about despatch, the email saying my goods were despatched actually arrived after the goods did! Nevermind.