As an online company I was very pleased with the service and choice of products. I was contacted by e-mail immediately it was discovered that an item I'd ordered was out of stock.The only niggle is the absence of a telephone number to contact in the event of an urgent query. Waiting for a reply to an e-mail can be most frustrating. I'm always happy to provide a UK company with my custom, particularly when their base is in an employment-poor part of the country. Keep up the good work!