Bought my boxers James Wellbeloved 15kg + 4kg FREE! Emailed a query before buying; got rapid response. Order delivered in two days. Free. Brilliant customer service, extremely competitive prices. And a voucher for money off my next purchase. Win - win situation. Will order their next JW from PSB. Excellent customer service AGAIN! Price matched JW senior for me. Emailed answers to queries from an uber concerned mother! until I was satisfied. Had problem with DFD delivery, and PSB contacted them on my behalf, and when DFD looked into it, they admitted it was their fault, not PSB - which I knew! - and I have been promised a compensation cheque. Won't buy my food anywhere else as long as I can get it here. We feel valued as customers.
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