[REPLY]
Petsmart is definitely one of my "go to" places when it comes to supplies for my dog and cat. While their selections are not endless, they do stock a wonderful variety of food, toys, treats, and other supplies. Very rarely do I have trouble finding something I need at Petsmart, and if I am having some trouble the associates are more than happy to help me locate the item either in the store or online. Great return policies, too! Plus I love having the option of getting my dog's nails trimmed while I shop.
I honestly enjoy going to the Petsmart by my house and haven't had any trouble with it. The only thing I would say is that they are sometimes a little overpriced, but that is something I expect when shopping in a store and not online. I do support other local boutique stores that cater specifically to cats and dogs and they are often pretty competitive. Overall I think Petsmart is great if you're buying in a store and not online and that it's really important to suport the local businesses. I do wish my "reward" program with them actually produced better discounts
Get to know your customers. Simply claim your company now. Get real customer insight and respond to your reviews. It's free.