Pet Vet Medical reviews

Pet Vet Medical reviews

Good
8.0
from 0 - 10
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14 Trustpilot review(s)
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Efficient service and good prices

I use this website to buy medication for my cat, and to my knowledge it is the cheapest. Goods are despatched very promptly
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good value for money and good customer service

Contacted the company before ordering with an enquiry. They got back to me quickly with a reply and when I ordered the delivery time was very acceptable even with it beeing free 2nd class post.
The price of the product was very competitive
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Still waiting

I ordered on 23rd, I am still waiting. I had been advised there was an error and my order was being delivered via first class Royal Mail but still nothing. Unfortunately I will not be using this company again. I needed this ASAP and only wish I had ordered from my vet instead. It would've been worth the extra expense to have had it when I needed it.
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Great to be able to buy item individually

I needed some collars for a small bird with a health problem. I normally get the Buster collar pack, with 4 sizes included, but had only used the one size, so it was good just to be able to buy what I needed, and the price was very reasonable. I thought the postage was on the pricey side, £5 for a dozen collars, and £3.50 for postage, but understand having a flat rate is useful. They arrived promptly and do the job, what more can I say?
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Review by confirmed purchaser

value for money

This website was easy to use, layed out nice, the product I wanted was easy to find and was much cheaper than anywhere I was looking,,,thank you Paula
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Review by confirmed purchaser

Why did I bother!!

After a very long period of waiting for my horses meds to come through the post (11 Days)
I had to contact them to find out what was taking so long...
They hadn't even sent them, I asked for a refund and then they wanted to charge me for the refund,
Their mistake as they say they had emailed me, but I have not received any emails other than thanking me for my payment.
Yes Im ok to pay, but cant have the item..!!!..
All sorted now, cost me an extra £40 with my vets but at least I have the meds for my horse, I will never use pet vet medical again, nor could I sleep easy if i recommend them to anyone.
Cat's Whiskers Veterinary Clinic LLP trading as Pet Vet Medical

Reply from Cat's Whiskers Veterinary Clinic LLP trading as Pet Vet Medical

Dear Miss Barrington, as I explained to you during our telephone conversation on 11.10.12, your order was for PRESCRIPTION ONLY MEDICATION which we had packaged ready to dispatch to you on receipt of your written presecription. As you did not obtain a written prescription from your vet prior to placing your order, I also offered to contact your vet to obtain the prescription direct from them however you declined. It clearly states on our website and at checkout if a written prescription is required from your vet. In our Terms & Conditions it states that we reserve the right to charge a refund fee if the customer orders prescription only medication with a prescription. However you were not charged a refund fee on this occassion.
Whilst we are sorry you feel you have had a negative experience with Pet Vet Medical, we are unable to see from your review what else we could have done to improve our service to you.
Regards,
A Nicholls BVetMed MRCVS
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Review by confirmed purchaser

Fast and Efficient

I would recommend using this company to supply medication for your pet. I received several e-mails regarding my order and they kept me informed as to what I needed to do and what they could do to help. It was like contacting a friend.
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Review by confirmed purchaser

No problems.

Fast delivery, reasonable prices, friendly company.
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Review by confirmed purchaser

Very good service

Would use the company again.
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Fast and friendly

My dog's on a lot of medications, and Petvetmedical offered the best prices! My prescriptions always arrive quickly, and are accurate. If I have queries, emails are answered in a friendly and timely manner. I'm a definite return customer!
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Review by confirmed purchaser

Want the best for your pet use Pet Vet Medical!

First class service and what I purchased I received quickly and I
would recommend Pet Vet Medical to all my friends and family.
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Review by confirmed purchaser

Very good

Great to deal with. Items arrived quickly
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Review by confirmed purchaser

speedy delivery

good website with plenty of products to buy without prescription,will certainly use this site again.good value for money and speedy service
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Review by confirmed purchaser

fast and efficient

They were quick to respond to my emails and once I had posted the perscription were quick to post out the order.

Easy to use and recommended.

Cat's Whiskers Veterinary Clinic LLP trading as Pet Vet Medical Details

About this company

Visit Pet Vet Medical

Contact information

We live here: United Kingdom

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