Contacted the company before ordering with an enquiry. They got back to me quickly with a reply and when I ordered the delivery time was very acceptable even with it beeing free 2nd class post. The price of the product was very competitive
I ordered on 23rd, I am still waiting. I had been advised there was an error and my order was being delivered via first class Royal Mail but still nothing. Unfortunately I will not be using this company again. I needed this ASAP and only wish I had ordered from my vet instead. It would've been worth the extra expense to have had it when I needed it.
I needed some collars for a small bird with a health problem. I normally get the Buster collar pack, with 4 sizes included, but had only used the one size, so it was good just to be able to buy what I needed, and the price was very reasonable. I thought the postage was on the pricey side, £5 for a dozen collars, and £3.50 for postage, but understand having a flat rate is useful. They arrived promptly and do the job, what more can I say?
After a very long period of waiting for my horses meds to come through the post (11 Days) I had to contact them to find out what was taking so long... They hadn't even sent them, I asked for a refund and then they wanted to charge me for the refund, Their mistake as they say they had emailed me, but I have not received any emails other than thanking me for my payment. Yes Im ok to pay, but cant have the item..!!!.. All sorted now, cost me an extra £40 with my vets but at least I have the meds for my horse, I will never use pet vet medical again, nor could I sleep easy if i recommend them to anyone.
I would recommend using this company to supply medication for your pet. I received several e-mails regarding my order and they kept me informed as to what I needed to do and what they could do to help. It was like contacting a friend.
My dog's on a lot of medications, and Petvetmedical offered the best prices! My prescriptions always arrive quickly, and are accurate. If I have queries, emails are answered in a friendly and timely manner. I'm a definite return customer!