REALLY DISAPPOINTED WITH MY EXPERIENCE THIS TIME ROUND. I HAVE ORDERED PREVIOUSLY WITHOUT ANY PROBLEMS, BUT THIS TIME I PLACED AN ORDER ON 8/5/13 AND HAVE STILL NOT RECEIVED IT (TODAY IS 16/5/13).
I HAVE CONTACTED CUSTOMER SERVICES BUT THEY WILL NOT ACCEPT ANY REQUESTS FOR A REPLACEMANT UNTIL 15 DAYS HAVE PASSED. BEARING IN MIND THAT I HAVE PAID IN FULL FOR THE ITEMS, I AM FAR FROM HAPPY.
IT IS NOT A GOOD CUSTOMER EXPERIENCE TO HAVE OVER £100 TAKEN FROM YOUR BANK ACCOUNT BUT HAVE NOTHING TO SHOW FOR IT. THE COMPANY SHOULD REPLACE THE ITEMS AND TAKE IT UP WITH ROYAL MAIL AT THE APPROPRIATE TIME.
WILL SERIOUSLY RE-CONSIDER EVER USING THIS COMPANY AGAIN
I love how the website is arranged in a way to find everything easily
I love how fast the delivery is, and how the product is fully protected against damages.
However, I'm a customer with your online pharmacy and i don't get any offers or vouchers. My orders always get above 70 Euro (the last two orders above 100Euro), although, the delivery rate is so expensive and no vouchers are received considering me as a usual customers.
In general, I'm pleased with your service as an over all.
i managed to get my home post code transposed with my work post code that i had put down for delivery and rather than deliver to eight er of the addresses or indeed ring me they put down as failure to deliver and when i did not get my parcel i rang them and they wanted to charge further delivery charge!
i thought they had phone number in case of problems!
Ordered my items with this company as it said they had the items in stock. Fantastic as I needed the items straight away so I paid for fast first class delivery. The following day I received an email saying the items would be a few weeks until they were in stock. Unacceptable, why didnt it say they were out of stock when ordering. Called the company to cancel order and when I tried to make a complaint to the operator on the phone I heard "oh for f**k sake" said either by him or in the background. Rediculous.
I’ve been using Pharmacy2U for a few years now.
Pricing is probably about right compared to other online pharmacies.
The main thing for me is, whatever I buy, it always turns up on or before the anticipated delivery schedule and in a perfectly discrete package.
So, I'm happy with that!
Really good prices and quick service once you get round the slow online ordering - pages take an age to update. But, persevere and the service and packing are then first class
The most important thing to me, when it comes to a pharmacy, is a fast delivery. The merchandises is pretty much the same everywhere so a quick delivery is essential. When they stopped selling the painkiller tablets (that I use against severe period pain) here in Sweden, I had to order it from elsewhere. Ive tried different companies from all the corners of the world and I can say you deliveries are the fastest, without a doubt, so THANK YOU!
I've used Pharmacy2U a number of times and they've always been reliable and prompt. But I use the internet to shop for the best deals on what I want, and if I use Pharmacy2U, it must mean they were the best deal. :)
Really needed a special toothpaste and of course found it on my laptop at Pharmacy2U----was in my hands 2 days later, and then on my teeth. Brilliant!
very good products, but only problem didn't know the expiry date on the Evening Primrose Oil, which was only 4 months away, which was the same as the ones we were replacing which were bought last year.
All products I wanted we're in stock and very competitive prices. The website was easy to use, and delivery was very quick; excellent service all round. They even gave me a discount code for my next delivery to be free, which I will definately be using!
This is the first time using the company, but they provided the one type of suncream I was after in a 3 pack. The value was very good therefore I ordered them. Easy to do and items arrived quickly. Delighted with service beginning to end and would happily order again.
This is a really first rate online shopping experience. Just what we want and the prices are really competitive.
I've been looking for this item for ages and was happy to find it here on this site. I ordered two as they were cheap too. They arrived as promised and in perfect packaging too and to my surprise they came with wipes inside too. Overall a happy customer and will without a doubt be a returning customer :)
Sometimes the reason you need a chemist is because you are actually not well, in my case had awful Spring Flu and was bedridden and in need of some painkillers but too weak to get to shops. Lo and behold, I discovered Pharmacy2U and their speedy service meant my woeful suffering wasn't too prolonged, Yay!! Will definitely bear in mind and indubitably use again, convenient and fast, and no standing in queues feeling like you're about to pass out!!! Packaged in a nice anonymous way in case you dont want to advertise what you are buying.
Good site which is easy to use, browse and order from. Delivery is quite expensive, i think that single items should be shipped free of charge, this would possibly encourage new customers to order and try the service. That said I was pleased to recieve a coupon in the box for free delivery on my next order which was great. All in all a very good experience and in my opinion a reliable, professional company.
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Not happy - Return your order within 28 days for a no quibble refund including delivery costs.