Reply from Pharosparcel
[REPLY]
- Reviews (11)
-
- Andrea Basile
- London, US
- 1 Review
RALLY TERRIFIC CUSTOMER SERVICE
There were some prblem with my collection adress and they never let it go or took it superficially, straight and fast answers, proper explenation, a great example of personal skills and comunication, great team players, problem sorted and parcel delivered, how they care about their reputation and their company is outstanding!!!
TERRIFIC!!!!
-
- Federica Menelavolemani
- Brighton, GB
- 1 Review
excellent
I was told about this company by friends and the company did not let me down. I want to thank them to always reply with good manners to all my emails; the parcels were collected in time and delivered to Italy super fast and with no damage. Not only the prices are terrific and honest! I would use this company again and would recommend this to other people
-
- Angela Huxley
- 2 Reviews
Terrific Customer Service
I sent a parcel to Venice Italy. Found this company on Martins Money website and they are great. Nothing is too much trouble for them and the value for money is excellent. I shall be telling everyone that listens to use this company. Thank You Pharosparcels. 5 stars... A special Thank You to Jet for going that extra mile for me.
-
- Sue Ballyn
- Palma De Mallorca, US
- 1 Review
Pharos Parcels provide a prompt & efficient service!
I wanted to bring some household items back from the UK over Christmas and Pharos Parcels had been recommended by a friend who also lives in Mallorca. I wrapped the items and completed the collection and delivery details on line on 3rd January, then left for the airport. By the time we had got back home to Mallorca a few hours later my Mum called to say the packages had already been collected! All 3 packages arrived just 3 working days later on 8th January, even though I had not opted for the rapid service. I will definately be using Pharos Parcels again and next time I am in the UK I can take advantage of the cheap shopping knowing that my purchases can be shipped back for less than the cost of booking an extra suitcase on the flight.
-
- Kerry Pipkin
- Zarra, GB
- 4 Reviews
Wonderful service - *exactly* as advertised
Delighted with both the service and excellent value for money offered by Pharos parcels. We live in a remote inland area of Spain and they delivered a large box door to door, well within the time specified and working around a Spanish Bank Holiday. The online forms were very clear and easy to fill in, and the whole process totally straightforward. I would happily recommend them to anyone wanting to send a parcel to Spain - incredible value for money too. It's very nice to be able to praise good service these days, and Pharos absolutely provided it.
- Richard Wilmot
- Chelmsford, GB
- 1 Review
Superb service!
I have used this company 4 times to send parcels to Spain. The service has been excellent and I have recommended Pharosparcel to friends and neighbours.
- Terri Murphy
- 5 Reviews
Fast, reliable service
I used this company to send a large box of goodies to my son in Ibiza. I was amazed by the speed of delivery, having previously used Royal Mail, which takes over six weeks to deliver to Ibiza.
With Pharosparcel the booking process was simplicity itself. The box was collected the next day and was delivered to his home five days later, as promised. Brilliant.
I will definitely be using this company again, and would recommend it to everyone.
Thank you so much.
- natalia
- madrid, ES
- 2 Reviews
Excellent service!!!... thanks a lot!
I would like to thank at pharosparcel to make me easier the shipping of my stuff from London to Madrid....
I especially want to thank the attention and help received by Jeannette ..... always there for my doubts...
I completely recommended it as I did when a friend told me about this company and I am glad I put my trust in them.
Thanks to the team!
- Maria
- Edinburgh, GB
- 1 Review
They charged me three times for one parcel!!!
I give one star to this company because I cant write a review with no stars.
Yesterday I did the online process to send a parcel and I received a message saying "your payment could not be processed", I tried again and the same... Finally I paid with another card.
Today I found out that they charged me three times!!!
I can't recommend this company to anyone!...
I used this company for their good prices and I finished paying 75 pounds for just one parcel...
- Rick Valenitne
- 4 Reviews
Reliable + Fast
A great courier delivery service! I used to send my uni books home for summer. Arrived on time with no damage. Recommend to anyone wanting to use a alternative to royal mail.
- James
- 2 Reviews
Excellent, Reliable Company
I would just like to take this opportunity to thank everyone at
pharosparcel.com for my recent parcel delivery. From booking stage
online, to parcel delivery today, everything arrived in perfect
condition and on time.
Wish the same could be said for parcel2go.com. After waiting close to a
month for a parcel to be picked up I gave up! As the item was a xmas
present for Xmas they left me with nothing to open on Xmas day, no
apologies or nothing.
I cancelled and rebooked with pharosparcel. Next day it was picked up as
scheduled.
I will be recommending your services both to my friends and people
online and will be sure to send more disgruntled customers your way.
Many thanks once again and I wish the whole team at pharos parcel a
happy new year. You have made me extremely happy today!
Is Pharosparcel your company?
Get to know your customers. Simply claim your company now. Get real customer insight and respond to your reviews. It's free.
Try out Trustpilot's exclusive tools for gathering reviews-- get started with our Kickstart service! And remember, responding to your reviews is absolutely free. Learn more
