Purchased an item and it arrived the wrong colour and size. I was told to send it back and they would exchange it, so I did. After a month I had nothing sent back and they came back to me saying it hadn't arrived and "if you don't receive a confirmation email in the next four days I will refund you anyway". I emailed them at least five times saying I hadn't received this email and I still haven't received a refund. This was in May. Pathetic. Do not buy from here.