The large landscape Cewe photo book was great as I had seen what it had looked like beforehand. But the canvas 20 x 30 was a disappointment because I didn't realise that almost an inch of the edges would be wrapped around the wood and not seen and any image there would be 'lost' so the image was a bit 'off' as half of the head of the person in the picture was wrapped and not seen.
A suggestion to Photoworld is to show customers what the image would look like or a big note in red to remind customers that the edges will not be seen from the front.
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I am sorry you are unhappy with the canvas you received. When ordering the preview you see will be what you receive. The wrap is shown in the preview when ordering. If this is not what you have received please return it to us using the free postage label enclosed on your delivery note and we can investigate this for you.