My wife's shoulder sling turned up promptly enough, but a totally unintuitive product, and I wasted hours trying to figure it out, all those long straps and velcro fittings. All that appears on your webpage is a smiling model, front view only. Multilingual instructions are all very well but the diagrams in the pack are rubbish. I wrote to postsales "reply guaranteed in one day" for help but haven't had a reply to this day or to my followup email, also no reply. By luck I found another firm with a good little video for assembling this product so that I wasted no more time in putting it together and wished I had bought from the other firm who recognised that this is not an easy piece of kit to put together
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